Total Family Dentistry Of St James

My family and I have about ten years of experience visiting Total Family Dentistry. and have been seen by almost every staff member on site. We've had nothing but excellent service experience from each and everyone. We've had all kinds of dental work done here without any issues! We've recommended to our friends and extended family. and they all are very greatly appreciative for recommending and extremely happy with their experience. Dr. Gus and Dr. Baker which we've mostly visited are amazing people always putting a lot of effort into their work. And the hygienist all have great personalities and love their job!

It makes me sad that others have had a bad experience but my experience has been excellent. In fact so good that my wife switched after me and we send our daughter there too. The dental hygienist is the best I have ever had and even has you bring in your toothbrush and she'll help you figure out if you're missing spots when you brush and other tips.

Her personality is great and she truly loves her job, and you can tell. My family does not have any major dental problems so our experience with the dentist is limited to standard checkup stuff. But the hygienist is 1 in a million!

They told my brother he needed to take his tooth out cause it was too late to save it. Then the rude male dentist sat down with my brother and proposed implants and took all his time to talked about money-- How much it will cost each options. And pressure him to take his tooth that day. He, didn't do and went to see a REAL Doctor dentist. The new dentist told him the tooth could be saved.

He had a paint free root canal, no crown. His tooth is like new. That was 3 years ago. Do not go to these dentist They are crooks and incompetent, and can they care less about sending you to specialist or saving your tooth. They are a perfect exhibit A of all that is wrong with our health care system in our country. I saw a documentary recently how Americans are going to Mexico to get quality dental health care. Sad.

I was told I was going to have a root canal and to come back after infection was gone. Then i come back (another rude dentist saw me this time) and I'm fine without infection, and he tells me that I need to take the tooth out and to put implants (this without even taking another xray). When I asked why? and explained the change that from my original visit to the time the infection was gone, not much time past.

Yet he told me it was too late and too much work for him to do a root canal. I was like WHAT? I just left. I'm now having my root canal done at another dentist who doesn't want to take my tooth out and charge me for implants. I gave them another try and I kept an appointment with Total Family Dentistry for a simple filling. I figured, oh well I will do extraction at the clinic (my insurance covers extractions-- plus Total Family Dentistry does not have a dental surgeon-- and I though "let me ask them just get a filing in another tooth that has been bothering me, " and when I got there my original dentist that was going to do the root canal was there (I requested her).

But now she doesn't want to contradict the other guy on his order to extract my tooth. So, I didn't even bother to mention the root canal or extraction. To make story short, she gave me the run around and basically didn't do the filling saying that I don't need it. I told her i had pain for months, and she said, " she doesn't know why." What she didn't know is that i saw another dentist a day before that (for my root canal) and he told me i needed a feeling in that other tooth and that is why it was hurting-- I have an appointment next week.

In conclusion: It all went to hell there the day I saw the other dentist, he was arrogant, rude, and all he care was telling me to spend money on implants. I will never go there again! Took money from me and did nothing other than waste my time.