Stansell Dentistry

I arrived for my first appointment and was told that my insurance isn't accepted and the service would be $99. The Insurance Coordinator called one hour before appointment to confirm the information from my dental card. Another phone call to say my coverage isn't accepted would have saved me a 90 min round trip drive. I was referred to this office but will not return based on this experience and lack of customer service. I will find another office for dental care.

I always have a great experience here. I've moved 30 minutes away but I still keep coming back. All of the hygienists are awesome - so caring, friendly and even fun! The dentists are all amazing as well. Highly recommend!

I've been coming here for almost two years and Rebecca is the best dental hygienist I've ever had. Never really enjoyed going to the dentist until I found this place.

I felt like Dr. Yu listened to me and heard what I said. It was also comforting to know she explained to process and procedure. She was knowledgeable and had resources available.

Stansell Dentistry provides great care in a relaxing space. Their new office is gorgeous with views of the tree tops while getting your teeth their cleanest!

Love my hygienist! She is very gentle, checks in with how I'm doing, positive, and a delight to see. I have found Dr. Stansell to have a kind disposition as well. I have not needed any procedures, so I cannot comment there, but I have been a faithful patient for 6 years : it's a beautiful practice with big windows and a view of lush green trees. I really appreciated how they implemented new safety procedures for the COVID pandemic.

Been a patient for a few years and have consistently been pleased. The only thing I don't care for is that I get a different hygienist each time. While they're all nice and professional, I sometimes prefer getting the same person once I find a really nice person.

I've been in the Raleigh area my entire life and have tried many dentists. Many of whom have given me false diagnoses, extra charges, etc. But, I've finally found a home! I had the pleasure of visiting their new office (it's clean & gorgeous) and had an excellent first time experience. Few other highlights: - Online scheduling was a breeze - Reminder emails helpful - Front desk staff extremely friendly/helpful Last but not least, my hygienist Rebecca was absolutely amazing! She was gentle, pleasant, realistic, and credible. Dr. Lu was also great.

Stansell Dentistry in Brier Creek is a beautiful office with an exceptional staff. They have moved into a new space which is beautiful. Everyone you come in contact with are professional and know their specialty. Customer service and quality care is still alive in this practice when it is lacking in so many others. I would highly recommend anyone to go to. I have been going here since 2014.

I am a repeat customer due to the wonderful care I always experience with this practice! Everyone you meet is friendly, professional, thorough & very gentle! My husband just had his first visit with them & he was also very impressed. BTW the new location is beautiful too!

I went in for a cleaning, x-rays, and a check-up. Hannah was a careful and precise hygienist. She did a great job! Dr. Yu was clear in her diagnosis of a cracked filling and why it needed to be replaced. I was in and out in a little under an hour with follow-up appointments scheduled. I like the new office. It was another positive and productive appointment at Stansell Dentistry Associates.

I've been going to the Brier Creek Stansell dentistry location since 2012 & the staff is ALWAYS friendly, courteous & kind. The office is beautiful, with a saltwater aquarium, leather waiting chairs, & hardwood floors. Overall a very good experience! Procedures I have had include routine checkups & cleanings, as well as Invisalign. Dr. Garfinkle is great, never in a rush to get to the next patient, & thorough. Rebecca, my dental hygienist, is a joy! For those who don't like going to the dentist, give Stansell a shot! They might change your mind.

Absolutely a great experience. Office was very neat, clean. Staff was friendly, pleasant and very short wait time. Thank you Stansell Dentistry Associates and staff.

I visited this office for the first time today and I absolutely loved it! Everyone was very nice and made me feel so comfortable! I will definitely be a regular patient from here on out.

I am giving 2 stars only because the hygienist was very sweet. I took my family to the knightdale location for the 2nd time. Unfortunately, I don't recall the dentist's name and he is not on the meet the doctor page. First issue-there were no gloves that fit him, so he didn't actually touch anything in my mouth or my children's mouths. He just took a quick peek with the eye only.

He never used the metal scraper/poker tool. Although unpleasant, I've never had a dentist not grab my tongue with gauze to look around until now either. He then tells me that I have 2 cavities. He said he could fill them that day but I decided to wait. Something just felt wrong. Being a self pay dental patient, I get estimates and price out services prior to making decisions.

I called around and went to a different highly recommended dentist. As expected, they do an exam prior to the procedure. Their findings? I don't have any cavities. Not one. I have deep grooves and some staining in my molars. Recommended course of treatment? Brush these grooves exceptionally well. Stansell dentistry tried to perform nearly 500$ in unnecessary fillings.

I paid for my 2nd exam in a week but at least it saved me from a much higher expense and dental procedure. Thankful to have found a new dentist I can trust will be honest and not try to steal from me. Do not trust this practice.

Dr. G and Lauren are AWESOME. I happened to be looking for a great dental office in brier creek so I wouldn't have to travel far, and I found this office. From the first phone call with Jennifer to my first office visit, I felt like I mattered! Every thing was explained to me using words I knew, Lauren was so professional I thought she was the dentist and not a hygienist! Dr. G is such a patient sweet individual making me feel like he is just a great human, nothing was rushed with him while he was working on my teeth. This location in brier creek by far is a great place if your looking for a dental office.

Staff were friendly and cleaned my teeth well. Very professional and modern.

Efficient, personable and experienced. What more could you ask for? A relaxing dental experience; the result of a competent and congenial staff. Very pleased with Stansell Dentistry. I've been a regular patient for about five years now.

I've been to this office twice. Both times have been very pleasant. Courtney is a sweetheart, I explained to her my fears due to previous dental experiences, she took time to explain what would take place and what I should expect throughout the procedures. They make an effort to get you in sooner if there are cancellations. And so far there have been no issues with billing! Staff from front to back are awesome!

Haven't been to a Dentist in quite a long time (shame on me) had I known about Stansell Dentistry I would have been at their door sooner. Everyone was very nice. Although I was very nervous and probably stumbled on some of words, they were all very professional. And that meant a lot. It was a Good Day! Thanks Stansell!

This office was fantastic. I felt like I was well taken care of, everyone was so lovely, and everything was broken down and explained very well. I'm not one who typically enjoys going to the dentist and I feel like I had one of the most pleasant and relaxing experiences. I would recommend this office to all of my friends.

I have been a patient with Dr Stansell for at least 9 years. I've never been to a more caring dentist. The office staff and hygienists are wonderful. I highly recommend!

Rebecca is amazing. She's always taken care of me. And Dr Stansell is the best. I'm so glad I made the transition.

Stansell Denistry has the most friendly professional staff! I have had nothing but great experiences with them.

Everything about Stansell dentistry is top notch. I would never go anywhere else! They take care to ensure that I am comfortable and answer all my questions!

Stansell Dentistry (Brier Creek) has taken care of our family for over 10 years. It was due to the reviews that we selected the practice. We have received Exceptional Care and Outstanding Customer Service during each visit. So if you and your family are looking for a family dentist, We highly recommend Dr. Stansell and her team!

Stansell Dentistry is doing a great job during these trying times. They have taken great precautions to ensure the health and safety of their staff and patients to protect us all from COVID-19 contamination during an appointment. Service is still of very high quality. I appreciate the extra efforts they have taken to make this as safe as possible a work environment.

Dr. Stansell and her staff are wonderful! I have very high dental anxiety, and they go out of their way to make me feel at ease during every visit. Their staff is friendly and very communicative about the process. All of the dentists are very patient and let you know about their progress during a procedure. They also offer Netflix and Pandora during your visit.

After visit care instructions are clear and short. They even offer advice on adjusting daily habits that are not cost prohibitive. I 100% recommend them. They clearly put the patient first.

As many people do, I hate the dentist. I've been to Stansell twice- once for a cleaning and then for 3 fillings. I've never had a easier/pain free/quick experience with a dentist before. 100% would recommend! The staff is very professional, friendly, and high quality.

My kids and I been going to Stansell Dentistry for 5 years and I LOVE this experience. So professional, fast, and nice staff. I never have to wait more than 2-3 minutes after I check-in to start my visit. They even provide Netflix during your cleaning which is a good distraction for me and even better for my kids. I would highly recommend it!

Excellent visit as always at Brier Creek location. This is my 2nd or 3rd visit during Covid-19 pandemic, and I am confident they follow all the guidelines. I've been coming here for a few years now and have been very satisfied with both dental work and preventive care. I also have found their billing department to be competent in dealing with insurance. What more can I ask for?

Courtney, at the Brier Creek office, has been my professional hygienist for 2 years. She has knowledgeable skills, is professionally personable and gentle. I also get checked by Dr. Lu each visit. She conducts a thorough examination, offers advice and doesn't pressure you to proceed with dental work. This office is following all COVID-19 safety protocols and I have felt 100% safe in their care. I highly recommend Stansell Dentistry-Brier Creek!

Great atmosphere with welcoming and friendly personalities from all the staff I came in contact with. My hygienist was so pleasant and easy to talk with. She's also really great at what she does. I'm really pleased with their services!

I've been going here for years and it used to be absolutely amazing. Over the past couple of years it's gotten very crowded to the point where patients are rushed in and out and I have to leave multiple messages to get a response. Everyone there is nice and courteous but it just seems they are accepting more patients than they can handle, and they aren't valuing their loyal customers.

They really seemed to be taking safety precautions very seriously. I didn't see anything to be concerned about there. Felt very safe. As always the personnel and treatment were both exceptional.

I usually really dislike going to the dentist, however the team here is amazing! Super sweet and caring. They make sure to educate and really try to help. Thank you!

Excellent experience Receptionist was professional and helpful Courtney was an amazing hygienist! The dentist was kind, knowledgeable and explained things very clearly Best experience ever at the dentist office

Beautiful office! Friendly staff! Great care! They were efficient but prior to making my appointment I asked if they took my dental insurance. They said they did but at the time of my appointment they said I was "out of network." I wish I knew this. I submitted all my paperwork including insurance details weeks prior to my appointment just to avoid this.

I went forward with my dental check up but had to change dentists knowing that I had to have fillings. I was not willing to pay more for services when I could go to an in network dentist. It was a disappointment because I liked the office and its staff.

Switched to Stansell after a not so great experience with another local dental office. This experience was night and day better. Everyone was very welcoming. The dentist was super patient and explained everything. They even let my little girl pick a prize (even though she wasn't the patient). The office was also very clean and aesthetically pleasing; and prices on services were very reasonable.

This was, quite easily, the best dental experience I've ever had in my life. From the very first to the last exchange, my expectations were exceeded. I initially reached a while before my appointment and talked to Ashlyn, who verifies insurance and likely way more. She forwarded all the new patient forms I'd need to reduce the wait time once I arrived.

I had difficulty receiving my X-rays from my previous dental office and Ashlyn offered to step in to help. What was taking me weeks to do, she was able to do in an hour. On the day of my appointment, she assured me that my insurance had been verified again for good measure. She's awesome! I met, Cat (Catherine) my new hygienist and she was extremely warm and congenial.

She did an amazing job building rapport before diving in for my cleaning. Before the actual cleaning started, she provided the option of watching Netflix or listening to Pandora. Where has this service been my whole life? Who wouldn't want a distraction while someone is scrapping your teeth? She made what normally feels like a chore, almost enjoyable.almost. Ha!

The dentist came in once the cleaning was complete to perform the exam and I was all set. At the end, Cat scheduled my next appointment so there was no need to stop at the front desk on the way out. My teeth felt clean for days but the customer service alone has me looking forward to my next visit.

Love this place! Beautiful office and super friendly staff. Hadn't been to the dentist in a long long time and picked them based on proximity and reviews. Great choice! Dr. Adams was very thorough, caring and attentive. Kat did a great job cleaning these old chompers. They've got all the cool gear as well. I really appreciated the way they explained everything they were doing along the way. I was also pleased how clear they were in discussing the cost of everything, nothing hidden. Netflix and Pandora provides a distraction if needed. Don't think twice just go!

Every time I go to Stansell, I am happy with my appointment. They are so professional and kind, the office is clean, and their methods are modern and up-to-date, and I feel my teeth are completely taken care of. I honestly just love Kat so much and look forward to my appointment to catch up. They do such a great job!

This is my 2nd visit and staff is very friendly. The dentist hygienist was very sensitive doing the procedure and answered all my questions. Even Dr Stansell was very professional when checking my teeth. I did recommend my niece Togo here and she liked this place also. There is hardly any wait time. They come get you actually at the time of your appointment.

Very glad I came here. I hadn't been to the dentist in over 10 years, my own irresponsibility. I knew I probably needed a lot of work. I expected some lecturing about my teeth, but there wasn't any. They were very professional and took care of me. They worked with me to get everything scheduled and knocked out as soon as possible. Deep cleaning, two crowns (in process) and fillings later and my smile is completely different. Hygienist Bryn and Dr Hoang are fantastic. A sincere Thank You to everyone there!

As relaxing as a trip to the dentist can be. Very friendly staff, hygienists, and dentists who are all very consultative in their approach. You have the option for music or Netflix if you really want to not focus on the ongoing cleaning. Additionally, the rooms are all very peaceful and tranquil.

What a wonderful group of people at Stansell! I’m so glad I became a patient over here! They made me feel so welcome as soon as I walked through the door and took the time to answer all my questions. It’s nice that they care about their patients so much and that you aren’t rushed out the door! Thanks for my awesome first visit, I look forward to coming back to see all of you!

I’ve been coming to this practice since it opened. I can’t say enough good things about Dr Stansell and her staff. They are caring, efficient and friendly. I had a horrible experience with my previous dentist and was very nervous when I came for my first visit. Dr Stansell made me feel comfortable and changed my mind about fearing dentists. I highly recommend this practice.

This is by far the BEST Dentist off around with the most friendliest staff!!! They take such great care of you & are so welcoming!!! Thanks for such a wonderful experience ALWAYS!!