Zamora Angelie

It took a great long time to finish my treatment but all is well that ends well. I am very pleased with the end result. Kudos goes to Dr. Angelie and her very patient staff. What made the long process pleasant and bearable is the professionalism and very sweet demeanor of dental assistants Val, Dolly and Erin, and the admirable customer care from Melissa and John Paul at the front office. Can't say the same about their office managers (forgot their names) who seriously need lessons in people skills and customer relations.

First time visitor at this office, I was extremely pleased with the service I received. Everyone was super friendly and courteous. I was not rushed out, everyone took their time despite being backed up with clients. They reserved my room so I could go eat because I hadn't planned on being there as long as I was. Angelie at the front desk was a relief to be around with her humor, the ortho was wonderful and as genuine as a person could be.

Every single staff member was 10/10. Would highly recommend, especially to anyone who may have a fear of going to the dentist- you would absolutely feel welcome here. Thanks guys!

My family has been going to Smiles of Las Colinas since around 2008. They are extremely friendly and provide very good dental work. In addition, they are very up to date with their dental equipment. I would not hesitate to recommend them to anyone.

Excellent dentist! All of the staff and doctors are very courteous and highly competent. I have used them for many years. I moved across the metroplex last year and went to a new dentist. They were awful and I'm back with Smiles even though it's a long drive.

The Doctors here are phenomenal and I was treated with such care. This has been the most tolerable pleasant experience in 40 years of my life In going to a dentist. They really care. Thank you for taking care of my first root canal. The crown fit perfectly today. Finally thank you administration staff and the suburb hygienist for taking my pain away! See you soon!

I can already guess what this office will write to this review, "Hi we could not verify that you are a patient of record at our practice. We take all reviews seriously and appreciate any valid feedback. Since we are unable to verify your visit, we can not reach out to discuss further. Please reach out to our office at your earliest convenience." I AM ON THE PHONE NOW ON HOLD AFTER THIS OFFICE HAS STATED THEY WILL BE GIVING ME A CALL BACK YESTERDAY. HOW AM I SUPPOSED TO REACH OUT TO DISCUSS WHEN THEY DON'T TRY TO HELP WHEN YOU CALL.

The staff was rude, spent days trying to get someone to call me back. I paid out of pocket and was treated very poorly! They didnt seem to care at all about the problem I was having with my tooth. Very unprofessional. My doctor was DR. Kim. I will never use this office again, I went to Dr Jones at South Dallas Smiles, and had a WAY better experience! Thanks for nothing except overcharging me for an xray

When I went in my pain was at a max 10. I had a toothache from a back wisdom tooth. They did my extraction the same day omg! Two teeth pulled effortlessly. It was blessing for me. I haven't seen a dentist in at least 20 years sad to say. I thought it would be painful but more of a huge relief. Great staff, friendly people who make u feel comfortable right away. Now I'm walking out overjoyed and pain free. I definitely found me a dentist affordable and are fantastic at what they do.

Melissa and the front desk staff are super friendly and helpful. I just started my Invisalign treatment and Erica provided great service and answered all my questions prior to starting treatment. Pricing was amazing considering you are getting serviced by one of the top Invisalign providers. SSC - Super Satisfied Customer!

I did not enjoy my experience at Smiles Family Dental. I had been going to a dentist in Garland for several years or using my dentist sister whenever I could ( she lives out of state). My dentist in Garland was excellent and mainly concerned about providing me with the best dental care she could afford. Unfortunately, after Covid, she decided to retire.

In any case, I had been shopping around for a new dentist in Las Colinas since I live in the area. I've found Smiles FD and was initially impressed with their booking system - you could do it on line by choosing a doctor and looking at his/her calendar availability. I was able to book an appointment just the day prior - truly impressive. On the day of my appointment, I got there on time and taken inside with very little wait - very impressive also.

That's when things started to go downhill. The hygienist that saw me first was very nice and pleasant, however, it didn't seem she was very experienced. She was a little too rough on my mouth which was a little sore the next day. My old dentist would do the cleaning herself (which I don't expect every dental office to be the same) but she was very gentle with her hands.

Then they brought in another person to do the 3D scanning of my teeth - I overheard that the first hygienist was not very experienced using the scanner. At the end of the scanning the same person was trying to sell me braces to correct my bite and teeth alignment. After that, the dentist actually came in to evaluate my teeth. For my surprise, the dentist that came in was not the same dentist I had made an appointment on line with so I was a little disappointed.

After that evaluation, another hygienist came in to redo some of the work done by the first one and at the end of that session she was trying to sell me some deep cleaning service. She was about to get started on the deep cleaning and I had to stop and ask her how long it was going to take - at that time I had already been there for over 2.5 hours.

She said she was going to take about 2 hours. Wow, not even mention about the duration or cost or anything about the procedure. I had to go back to work so I could not stay for another couple of hours. In any case, I left that dental office with the impression that they were more concerned about doing marketing pushes more than anything else. I think business should always strive to improve their bottom lines but could they be a little less blatant? I miss my old dentist.