When you enroll in more than one dental plan, the coordination of benefits (COB) process helps you receive the maximum benefits available. Here are a few key things to understand to make the most of your dual coverage. A unique partnership formed between dental professionals and benefit providers with a shared commitment to promoting the affordable and quality dental care that everyone deserves.We are different than other dental benefit carriers. We apologize for any inconvenience. In 2009, the National Health Care Anti-Fraud Association (NHCAA) estimated that 3-10% of the nation's annual benefits paid for health care were paid for fraudulent or abusive submissions.
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In 1984, a group of practicing dentists in Southwest Ohio took notice of a growing need in dental health. As dental care costs were increasing, options for quality dental care were decreasing. With an ever-widening gap among the needs of all involved, the dentists decided to act. In 1986, they officially introduced Superior Dental Care, a unique partnership formed between dental professionals and benefit providers with a shared commitment to promoting the affordable and quality dental care that everyone deserves.
Taking care of your dental health no longer has to be difficult or unaffordable. From unlimited choices of dentists to value-added bonuses that everyone loves, our plans will keep you and your family smiling for a lifetime. Use our secure upload service to send sensitive information to SDC securely and conveniently.
SDC's superior dental benefits combined with your participation in our network results in more patients in your chairs. From network-driven to self-funded, SDC's plan designs provide comprehensive and competitive dental coverage for our clients and their employees, ensuring every dental health need is addressed.
SDC's network offers more than half a million access points throughout the United States! As one of the largest networks in the country, you are guaranteed to find a dentist or specialist in your area. Can't find your dentist? Joining the SDC network is as easy as completing a few simple forms. We apologize for any inconvenience.
Reviews (10)
Katie Miller
Apr 15, 2022
I now have to find a new dentist because mine will not take this insurance. They said that Superior pays very little. So now it's either pay full price and get reimbursed from Superior a fraction of what I paid or new dentist. Honestly I'll probably drop this insurance from my employer and pay for a better plan out of pocket for a different company.
K. Wallace
Sep 24, 2021
Alexa Ohio
Feb 13, 2021
SCAM. No point in paying for dental insurance when they don't cover anything. I have been surprised with several 200 dollar bills and a 400+ bill. I thought it was just because my policy amount had run out. But no, I can have no other charges from my policy and work is still not covered. I don't have a choice in my policy because my company offers it but I do choose the higher end package and still pay hundreds of dollars a year.
Might as well cancel and pay for a private insurance company. I also tried to appeal and the website doesn't work, but I was also assured that it wasn't likely to get overturned. Frustrated and disappointed. From the other comments, I see I am not the only one.
Might as well cancel and pay for a private insurance company. I also tried to appeal and the website doesn't work, but I was also assured that it wasn't likely to get overturned. Frustrated and disappointed. From the other comments, I see I am not the only one.
Skeeter
Mar 25, 2020
Chris Cameron
Jan 09, 2020
I own a small business and we had Superior Dental. These guys declined my sons cleaning because we were on a "contract year" and the cleaning fell 2 weeks prior to the renewal (meaning technically we had 3 cleanings in the contract year instead of the 2 allotted). I say technically because they made our contract year run June to July (because that makes so much sense).
I called them explaining that I thought it was simply 2 cleanings per year. They said I should have read the fine print in the pages of policy documents lol. Bottom line is we were 2 weeks early on the cleaning according to the "contract year" I was expecting them to make an exception because it was a simple misunderstanding. They towed the company line and said tough sh*t. Needless to say, my company will be dropping this policy (Superior policy # D8540-01). Employers should really look elsewhere, this is not a reputable company.
I called them explaining that I thought it was simply 2 cleanings per year. They said I should have read the fine print in the pages of policy documents lol. Bottom line is we were 2 weeks early on the cleaning according to the "contract year" I was expecting them to make an exception because it was a simple misunderstanding. They towed the company line and said tough sh*t. Needless to say, my company will be dropping this policy (Superior policy # D8540-01). Employers should really look elsewhere, this is not a reputable company.
Natalie Henningsen
Dec 30, 2019
It seems like most of the negative comments are from people who don't understand how insurance works, and what is within the scope of the dental insurance carrier (SDC) to handle, and what is not. Personally, SDC has been a pleasure to work with, and I've never encountered a rude person there. Their prices are competitive, and last I checked, they have the largest network in the Dayton area. Five stars from me!
Tamara Menninger
Nov 20, 2019
Since I have been going to my dentist for over 20 years when we switched to Superior at my workplace I knew there would be extra cost with keeping that dentist. However sometime in November or early December I was eating and the crown was lost when it broke off. Because the replacement policy is 8 years after service I now have to pay out of pocket for the replacement.
After chatting with a representative online I was basically given the answer that unless I can provide further information other than its loss I have zero chance of appeal & am out over $1,000
After chatting with a representative online I was basically given the answer that unless I can provide further information other than its loss I have zero chance of appeal & am out over $1,000
Edward Dalton
May 22, 2019
It is extremely important with superior to have a predetermination on the work you need done. The communication with this company can be more reactive then proactive, meaning in my situation they waited for complaints before becoming very active. However, after the management became involved they were very helpful.
David Burch
Jan 25, 2019
Jesse Witherspoon
Dec 20, 2018
Calling into this company about a person being kicked off the insurance with no notification, or justification, while on the phone, with a rude rep telling me to call back later, bring the account holder onto the line agent asks if this is a three way call and hangs up with no warning and giving none of the requested information. In response to your reply.
Your agent was rude during the call asking me to call back at a different time, I did what she requested, bringing the person in question on the line, then the call "drops" which with working a phone job your agent would have the number to call back on in the case of a dropped call. Is this part of your superior performance? In addition not only have I reached out to the policy holder and he stated he has not received a call from your company, but from getting on the line with your representative I stated they were not available at the start of the call.
With what your response your repesentive was wasting my time from the get go if they could not give info without the account holder. I hope to hear your response to this edit. To make this clear they have not responded to me at this point.
Your agent was rude during the call asking me to call back at a different time, I did what she requested, bringing the person in question on the line, then the call "drops" which with working a phone job your agent would have the number to call back on in the case of a dropped call. Is this part of your superior performance? In addition not only have I reached out to the policy holder and he stated he has not received a call from your company, but from getting on the line with your representative I stated they were not available at the start of the call.
With what your response your repesentive was wasting my time from the get go if they could not give info without the account holder. I hope to hear your response to this edit. To make this clear they have not responded to me at this point.
