Dr. David W Swan

For the 1 week I was working there I saw a situation 2 dentists hiding running behind multiple doors/walls to evesdrop on convos while working. Was very childlike. Maybe they wanted to get notes or info on a situation with either a patient or worker but the dramatic scene made me feel very good about not being a hired. I felt while working a very judgemental atmosphere with exception of the manager who I very much liked.

One dr goes to my church but i feel though they play the part they actually arent as good of people as they think they are. The actual work they do on restorations is good. #nottruecatholic

Fired both my seven year old children from their practice due to me missing my own personal appointments. I don't mind being dismissed (its hard to keep appointments as a single mom working full time as a nurse during a pandemic) but don't punish my children for my mistakes. My children didn't miss appointments. I asked for the manager to reconsider but was told no - they wouldn't even speak directly to me about it. My kids have sensory issues, transitions are hard for them and we have been going there since they were three. Its just wrong.

I have had dental anxiety all my life due to past experiences. I can never thank the Doctors and staff at Traverse Dental Associates enough for their patients and gentle care. Because of them, I no longer lose sleep and have panic attacks prior to my dental visits. Not to mention their extreme expert treatment techniques. Ok so I am having a procedure done tomorrow.

Today Dr Van Horn called me to check in with me. Knowing that I have extreme anxiety, he wanted to help put my concerns to rest and answer any questions I might have. I am so impressed.

Erika will give more than 5 stars! Great work, not just Dr Chris and Samantha but also Kyle! I am very happy with my teeth

I don't think I've ever written a review in my life but for this place, I'm taking the time. If you want to know what the real definition of good customer service is, visit Traverse Dental Associates. The staff is very friendly and professional and were obviously happy to be there, which says a lot. The facilities are high tech and the dentist I met with was clearly an expert in her field. I was blown away. Didn't expect to feel this way about a visit to the dentist. Glad I chose Traverse Dental Associates!

What a great experience. We are new to the area and needed to find a new dentist. I checked out some reviews and landed on Traverse Dental Associates based on what I found. What a great decision! Everyone in the office was so friendly and made me feel welcome, from the nice receptionist who checked me in, to the dental assistant Wendy, to Dr. Christina, to the person who checked me out. They were very thorough, professional, friendly and helpful! So glad I found this office!

I have been a patient at Traverse Dental since 1987. They are kind, sensitive, accommodating, and professional. And boy, are they good at dentistry! I have absolute faith in their ability and recommend them wholeheartedly. A great practice!

I am impressed with all the staff of this office: their friendliness, professionalism and their client-centered approach to dental care. The quality of their work is exceptional. They kindly took the time to answer all my questions about treatment procedures and they incorporate my preferences into their treatment approach. Their office systems that track patient records, appointments (including reminders) and care are also top notch. If you are looking for high quality dental care, I highly recommend this office!

Dr. Chris Mazzola is a great dentist and very knowledgeable about helping me with my TMJ issues. The assistants are very kind and make sure you are comfortable during your treatment. All the hygienists are very knowledgeable and friendly. Front desk staff was very courteous during my visit. I would definitely recommend to all my friends and family.

My 6 year old had to get a tiny filling. The staff were SO WONDERFUL with him! He was not scared or anxious at all because they did such an amazing job putting him at ease. They are absolutely the best with children! They've been outstanding with my entire family and I'm so glad that we have Traverse Dental. Highly recommended.

I have gone to Traverse Dental Associates for almost my entire life (over 25 years) and my most recent visit there will be my last. The Kelleys were amazing, as well as the hygienists, and I never understood why people didn't like going to the dentist, because for me it had always been a mostly positive experience. However, since I have been assigned Dr. Chris Mazzola, I now understand.

The infrequent interactions that I have had with him have felt rushed, cold, and condescending. I even had him "fix" a cavity that once he touched the drill to it, it was gone and I got charged in full without having a filling or anything else done. Over the last three years each visit has left a worse impression on me and last week I had one concern which he flat out ignored when I voiced it, he made a side comment to the hygienist about me while I could hear him, and then he talked down to me for a full three minutes before rushing out. Traverse Dental Associates, I'm sorry for the negative review after a long relationship. I thought that you would want to know why you are losing a customer. Bedside manner is important, but so is thorough care, asking questions, and listening.

I cracked a tooth and needed to see a dentist. I'm new to Traverse City and a couple friends recommended Traverse Dental Associates. The person I spoke with told me they don't take emergency appointments for non-patients. If I wanted to become a patient, I needed to talk to a coordinator of some type and if I was approved, I'd be "offered" an appointment.like a job interview. I've never written a negative review before, but I felt so slighted and insignificant, I felt I needed to voice my feelings. Needless to say, I said thank you, but no thank you. The next dental office I called said got me in within 24 hours and did not hesitate to help me. Maybe Traverse Dental Associates should do some studying on humility.

We have a big family.6 daughters + Mom and Dad =.A LOT OF TEETH! We have been with Traverse Dental Associates for quite a few years now and we love them. My daughters from the oldest all the way down to the youngest really enjoy their experiences at the dentist! They have always been kind and patient with my girls so the little ones.8 and 7.actually look forward to going to the dentist!

My oldest daughter.15.has a lot of anxiety over dental work. She recently had to have a cavity filled, her first.and she was so worried! The hygienist was so understanding of her and helped her through the whole experience. Also with schedule for the dental needs of 6 busy kids all with school, sports, work schedules to juggle.the receptionist are awesome!

They have always been understanding of our busy and considerate of my time when they help me set up appointments. We never have to wait to long in the waiting room either which is a huge bounce! Usually it's in and out see you in 6 months! We really appreciate Travers Dental Associates!

My experience of joining this practice has been tremendous. They are so professional in helping me get set up, and for my full care needs. Very grateful.

Every other dental practice anywhere should use TDA as a model for their businesses. We are new patients and are so impressed with the dental assistants, hygienists, and dentists we have worked with. From the initial meetings with the dentists to get to know us to the cleanings, were detailed and flawless.

The work was done by a very professional staff and was completed quickly and thoroughly Dr Christina and Shannon were great

Everyone here is Incredible! From the time You walk in the Door, until the time You leave, Everyone is very Nice.the Work is Beautiful! Dr. Mazzola and Both of His Assistants keep everything Stress-Free. Best Dental Firm I have ever been to.

Dr. Lumbrezer and assistant, Morgan, make a perfect team. I recently had my first visit scheduled for a month away, but had an emergency. The receptionist was pleasant and very helpful in getting me in right away. My first experience in the chair was as pleasant as a trip to the dentist could be. I was treated with kindness, friendliness, focused attention, and professionalism. I am hoping this will be the last time I have to shop for a new dentist. Looks good so far!

I recently walked out of the chair at this dentist's office after waiting 80 minutes to have two cavities filled. Apparently they were running behind. We're all busy people, and we set appointments for a reason. I had commitments following the appointment, so I walked out. I'll be changing my dentist to Dr. Tim Wentzloff of Rose Street Dental. He was formerly a dentist at Traverse Dental Associates who did excellent work, and always honored his appointments.