We provide a complete array of dental services, including preventative care and restorative dentistry. Our passion is cosmetic, or aesthetic, dentistry. We have seen the life-altering effects of smile design on our patients. Our staff is committed to making dental care affordable for our patients.
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Reviews (10)
Heather Brown
Apr 24, 2021
Dr. Santarufo is the kindest, most compassionate dentist I've ever been to. She made the dental work as painless and comfortable as possible and that is so important to me as a patient. I haven't had any problems or issues with any of the dental work while seeing her and her personality is wonderful! Thank you, Dr. Santarufo!
Indy Awkward
Apr 06, 2021
The best dental group I've ever used! So kind and friendly. I called for an appointment and was given one the same day only to have Dr. Watson call me back and ask me to come in even sooner because he was worried about the swelling I was experiencing. I felt completely cared for by all of the staff. They listened to me and walked me through all of my options. I actually look forward to going to the dentist now!
Kaitlin Hewitt
Feb 27, 2021
Mark Bolton
Dec 01, 2020
I went Dr. Westover's previous group for over a decade, following him here, and had enjoyed a great experience until recently. Around March, my hygienist decided to retire. My 8:30 AM Monday morning August appointment, which had been scheduled since Jan or Feb, was cancelled the day before/the morning of. They said it was because Dana had retired. What?
She's been retired for about 4 months, and that's the excuse for cancelling?! They sent conflicting text messages to me on a Sunday, which they didn't answer me when I responded. So, when I called on Monday when they opened, they said they could actually fit me in if I could hurry up there. So I told them I'd be there at 8:50-9:00. When I got there at 9, they were like, "Oh, sorry-we actually have another appointment soon.
We thought you'd be here sooner. Would it be a big deal for you to reschedule?" I told them I Got there when I said, took off work, and drove up there because they said I could. The hygienist rushed through my appointment (although I think the work was likely quality) and was sure to convince me to pay for fluoride treatment, something many believe to be unnecessary for adults.
I had a small surface filling necessary. So, I scheduled the soonest appointment: a month later. The afternoon before the appointment, after texting to confirm it earlier, they called to reschedule for a time another month out. At that point, I contacted another dentist to have my charts sent so I could compare the cost. It was less expensive, and I'm sure they can honor their appointment time-unlike unprofessional Eastover Dental.
When I called to cancel my appointment for the filling and my next cleaning, they apparently had already cancelled my filling appointment without 1.) telling me or 2.) asking if I wanted to. Perhaps they assumed when I asked for my charts to sent. Glad that I've set myself up with a new dentist. Fool me once, fool me twice, and then a third time with quietly cancelling the appointment-now I'm done.
I feel like they're likely one of the more expensive dentists in the area, and for what? An overhyped location with poor service. Scheduling should be one of the easiest parts of the operation, but they can't manage that. They used to be top-notch, but I'm not going to be messed around with them anymore. I imagine my experience isn't too out ordinary nowadays. I do not recommend them, and after going there for 10+ years, I can't believe that I'm switching to someone new.
She's been retired for about 4 months, and that's the excuse for cancelling?! They sent conflicting text messages to me on a Sunday, which they didn't answer me when I responded. So, when I called on Monday when they opened, they said they could actually fit me in if I could hurry up there. So I told them I'd be there at 8:50-9:00. When I got there at 9, they were like, "Oh, sorry-we actually have another appointment soon.
We thought you'd be here sooner. Would it be a big deal for you to reschedule?" I told them I Got there when I said, took off work, and drove up there because they said I could. The hygienist rushed through my appointment (although I think the work was likely quality) and was sure to convince me to pay for fluoride treatment, something many believe to be unnecessary for adults.
I had a small surface filling necessary. So, I scheduled the soonest appointment: a month later. The afternoon before the appointment, after texting to confirm it earlier, they called to reschedule for a time another month out. At that point, I contacted another dentist to have my charts sent so I could compare the cost. It was less expensive, and I'm sure they can honor their appointment time-unlike unprofessional Eastover Dental.
When I called to cancel my appointment for the filling and my next cleaning, they apparently had already cancelled my filling appointment without 1.) telling me or 2.) asking if I wanted to. Perhaps they assumed when I asked for my charts to sent. Glad that I've set myself up with a new dentist. Fool me once, fool me twice, and then a third time with quietly cancelling the appointment-now I'm done.
I feel like they're likely one of the more expensive dentists in the area, and for what? An overhyped location with poor service. Scheduling should be one of the easiest parts of the operation, but they can't manage that. They used to be top-notch, but I'm not going to be messed around with them anymore. I imagine my experience isn't too out ordinary nowadays. I do not recommend them, and after going there for 10+ years, I can't believe that I'm switching to someone new.
Anna Smiley
Jun 15, 2020
I was very satisfied with my experience as a new patient at Eastover Dental. My hygienist was very kind and the employees at the front desk helped me use my new insurance for the first time. However I was shocked when I received my bill. It was way higher than expected with the note: "Evidently you have used this insurance somewhere else. We were not made privy to this info." I knew this was not true.
After forty minutes on the phone with my insurance company, it turns out I'm only covered for one X-Ray a year, but they gave me two. I had no major issues going on. I just wanted a routine cleaning, but obliged their requests for multiple X-rays as a new patient, resulting in a bunch of money down the drain. I recognize that it is ultimately my responsibility to be knowledgeable about my coverage and advocate for myself in these situations. However, I am disappointed in the staff's lack of understanding concerning coverage.
After forty minutes on the phone with my insurance company, it turns out I'm only covered for one X-Ray a year, but they gave me two. I had no major issues going on. I just wanted a routine cleaning, but obliged their requests for multiple X-rays as a new patient, resulting in a bunch of money down the drain. I recognize that it is ultimately my responsibility to be knowledgeable about my coverage and advocate for myself in these situations. However, I am disappointed in the staff's lack of understanding concerning coverage.
Tonya Moore
May 24, 2020
Charlotte Rudd
Feb 19, 2020
This was one of the most pleasant experiences I have had. Everyone was friendly and treated me as if they knew me already. I felt at home. I hate going to any doctor's office. But this experience was unique. Everything was explained in great detail. I called and inquired about walk in service and they seen me the same day. My pain was eased, prescription was written, and follow up for other work was scheduled right away. I greatly appreciate the service and will be recommending! Thank you!
Darlene Bryant
Dec 09, 2019
Robyn Lilly
Nov 03, 2019
I have been coming to them for dental care under Dr. Santarufo for about a year. She is wonderful! I just had a root canal and was a little nervous because I didn't know what to expect. Dr. Watson kindly explained the procedure to me and was gentle and patient throughout the whole process. I almost fell asleep! I didn't feel any pain! The staff is very friendly and professional and will answer any questions or concerns you may have. Great clinic!
DeLana Jones
Dec 07, 2018