Brian Klym

The care they show for their patient's health is reprehensible. We are currently in a covid level red where the CDC is recommending anyone inside should be wearing a mask. One of our local high schools just reported an official outbreak. If you go to Munson healthcare facility everyone is wearing a mask. When I walked into the dentist the two girls at the front desk, one who I assumed was a hygienist, neither were wearing a mask.

When asked I was told it was their choice. I was told "masks don't work" by my hygienist. When I disbelievingly said, "as a medical professional you know that's not true, right?", She looked right at me and said, "only kn95s can even prevent transmission and the mask I'm wearing isn't one." When I told them I would be leaving they then said they would put a mask on. I said it was too late. We've used them for about 15 years, with various issues in the past, we will be finding a new dentist, this straw broke the camel's back.

I have set up multiple appointments with them to get my teeth cleaned/fixed which they continually canceled due to "insurance lapse" despite maintaining the same insurance for 5 years now, then would not tell me they canceled until I got there.this has happend three times, now the teeth that would have been small cavities to fill are infected teeth that are going to need to be taken out after taking a weeks worth of antibiotics. super disappointing.

I've been going to Northwood Dental for years and would highly recommend Dr. Klym. He goes above and beyond for his patients. He is the ultimate professional. I also really enjoy his staff, Chelsea in particular. She is a very friendly and thorough hygentist. Kathy has also been very helpful with all of my billing and insurance questions. I highly recommend Dr. Klym and all of his staff.

The hygienist's are good, friendly and take their time when with patients, but Dr. Klym's bedside manor is HORRIBLE! I have never met such an arrogant provider and I work in the health care field. I would never recommend Northwood Dental to my worst enemy.

I highly recommend Northwood Dental. Dr Klym and his team are very professional, thorough and friendly. They have taken care of my dental needs as well as my children's dental cleanings for several years now.

This was my dental office for about 7 years. At my last visit, I found out at my appointment that they had replaced my absolutely fantastic, long time dental hygienist, Kedna. The new hygienist they hired named Kathy was horrific. She was simply awful in every way. She was so hard on my teeth that I was in pain for at least two days after a cleaning appointment.

I asked her several times to stop what she was doing and she wouldn't let up. I was in so much discomfort and pain during the cleaning, which I think is just ridiculous. I never felt this way with Kedna, EVER. Kathy should have listened to me and my needs during my visit, but she didn't care at all about how she was hurting me or making me feel upset and extremely uncomfortable. Due to this absolutely terrible service from Kathy, I will never be returning to Dr. Klym's office.

I love this office, its staff and Dr. Klym. I recently had a surgical procedure done and I felt completely cared for. I trust Dr. Klym and his staff to take care of me and my families oral health. They're wonderful!

I called and cancelled my appointment recently because of the the bad weather. The only appointment I have ever missed with them out of a family of 4. Then got a letter on Friday saying that because I missed a confirmed appointment that they no longer want to do business with us. I do not owe them any money and I have paid my bill every time I have gone there. I guess they don't want our business anymore. So moral of the story, if you use them do not miss an appointment!

I'm terrified of dentist and they put me at ease. I'm also giving a big shout out to Yen Yen, you were the best. : can't wait to have a pretty smile. Thank you all so much. Sharon McIntyre