Natomas Family Dentistry

I had to change dentist due to move, and found this place from google map. Well. Good and bad and the bad is too um. Good: clean place & equipment. They have really nice and kind staffs. Now, the bad. My dentist was Dr. Sun. I needed fillings. Simple fillings. I didn't even have any cavity cuz I just did regular cleaning and checked with my previous (and really great) dentist/Dr. before my move.

Well that simple and basic dental filling caused about 3-4 days of toothache and headache cuz one was so called 'high'. In our word, not thorough work. Period. After revisit, even though it was "fixed", still very sensitive, pain yes, and headache. Made nerves sensitive; damage was done. And yes, still need to take some painkillers quite often. Should I revisit? NO. Never.

Neither me nor my family. I told her that there must be some damage done or something on one of the teeth she filled. She was just getting annoyed cuz she couldn't find. At least you don't need to bear the pain Dr., do you? That whole week of pain was caused by unprofessional work, and the answer to that is what, simply wait till the pain go away? WOW.

I won't go back to this place, but leaving this review just as sharing. Watch out. She may be fine at some stuff, and maybe just not good at simple tasks, but well, I won't go to any dentist if that one cannot handle just a simple filling.

I was honestly loving this place. Thought I had found a home and was ecstatic they moved closer to me. Unfortunately, after I arrived at my last appointment, I had to do COVID screening (no big deal) and I was given a bill. It was from a visit from quite awhile ago, so I did have questions. I paid the bill. They had additional questions for me, so I answered them.

Then they told me I needed to reschedule because I was outside my appointment window. I was really baffled because if they knew it would interfere with my appointment, why wouldn't they just speak to me after my appointment? I felt that was really rude and inconsiderate so I just switched dentists. I didn't switch immediately though because I was really torn about leaving.

Then I looked in the mirror and noticed a visible cavity that was not filled when they applied my other fillings. I went to a new dentist. didn't mention the cavity, and sure enough, they pointed it right out.

After recently moving to Sacramento, I spent a few weeks researching dentists to find the right fit. Today, I can say that I sure have found my new dentist! The customer service throughout the entire process (cleanings & fillings) has been great. The font desk person, Pauline, remembered me (which shows they are very personable) and always has a warm smile on her face.

In addition, the dentist went through great strides to pay attention to detail to ensure my fillings were done correctly! Throughout the process, (both cleanings & fillings), they consistently explain the process and keep you in the loop on what they're doing. I feel like I'm treated as a human being and not just another appointment on their calendar.

They were able to curb my anxiety by putting on Netflix during the procedure, which really made me feel at home. In addition, the automated appointment confirmation makes it convenient for me to confirm my appointment. They've worked around my schedule to get me in for appointments at odd times, which is very much appreciated. Overall, great customer service and an amazing job by the staff. HIGHLY recommend this dentist to anybody who wants a dentist that treats you as you're their only patient!

The entire office staff were very accommodating and kind. Doctor Sun is excellent and caring. I am confident my dental health is taken care of and I always look forward to more service with her and her entire staff. Being there for the first time it was as if I had known them forever. They gave the Best Customer Service

Everyone should visit this place the staff are great, but Pam the hygienist is awesome person. Pauline and Jo are both friendly as well and you will enjoy doing business with them. God bless you always!

I started seeing Dr Sun because my colleague at work recommended her. I've been a patient now for 7 years. Dr Sun is very thorough. She explains my treatment options in detail and is very patient and knowledgeable. She does excellent work. Her staff is very kind and making appointments is easy. I highly recommend her to all my friends.

Natomas Family Dentistry Rocks! I have been a client for over 10 years and would like to congratulated Dr. Sun and her staff for their professionalism & kindness, they always take great care and are very considerate of my time. Great people, great office highly recommend

Had to get two fillings and always dreaded the dentist visit. This experience definitely changed my perspective and I appreciate the detailed work that Dr. Sun did. She was so gentle and reassuring with every step; checking on me and explained what she was doing. I was very pleased with her work and felt much at ease, definitely recommending Dr. Sun and staff to everyone!

I cannot say enough good things about this dental practice! The care and service my kids receive is absolutely first class! From start to finish Dr. Sun and Dr. Cheng explains the cleaning process in simple kid-like detail. While my kids' teeth are being cleaned they are watching a fun movie, from a wide assortment of DVDs. My kid's are very comfortable cleaning their teeth here. Dr.

Sun and Dr. Cheng deliver the best patient and dental care North Natomas has to offer! If you are looking for great dentists, look no further, go to Natomas Family Dentistry.

This was the most efficient and friendly dentist office I have been to in a long time. Dr. Sun and Dr. Cheng did a fantastic job on my dental work. They & the dental hygienist were very helpful in explaining the dental care & needs for me and my entire family. The staffs at the front desk were on top of everything and did their job with a smile. I can't say enough positive remarks about the staff & the clean facility. I would highly recommend this dental office to anybody.

I have been going to Dr. Sun and Dr. Cheng for many years. They are the best dentists. They are highly skilled, very gentle, and very personable. I love their staff, too. The front office staffs are always very helpful. The hygienist cleans my teeth very thoroughly. I love my dental team, and would recommend them to anybody.