Dental Associates Of Cumberlan

Saw Dr Felix once, she was great, no complaints. She sent me for a root canal, which I had done shortly thereafter. The next day I called the office to make an appt for my post & crown and the receptionist said she'd call me back after contacting my ins. co. Before I hung up I mentioned that the endodontist said I needed to get this appt as soon as possible because this was only a temporary filling.

After not hearing back from them for 2 wks, I called to see if i could make my appt. I was told they're still waiting to hear from the ins. It's been 3 mos now and I still haven't heard from the office! I called and explained to the receptionist that my temporary filling has now fallen out and the tooth is starting to feel sensitive. I told them how long I've been waiting to hear from them and now I'm seeking out another dentist because of this!

The receptionist told me to come in and sign release forms! Not even an apology, an explanation or 'I'm sorry to see you leave'. The day I went in to sign, one of the receptionists opened a book, pointed to a spot and said "see, just so you know, we did try to contact your ins. co., they never responded." My response was "it was your responsibility to follow up with a phone call, especially knowing this was a temporary filling on a root canal. Don't you think 3 mos. is a bit too long!" She had nothing more to say.

Very hard to contact the office. Have billed me incorrectly several times. When contacted the office says I do not owe the money, but guess what? Comes another 30 days and I get the bill again with surcharges. Although I've been having my teeth "cleaned" every 3 months I'm noticing little difference in tooth sensitivity. Time for a new dentist.

Great professional! And wonderful office! Thanks for your care

Would not recommend to work at this office. Dr puts employees against one another. NO benifits Dr cuts hrs all the time Cannot believe what Dr tells you -lies. Tells you one thing and does another Not trustworthy. Run don't work here!

Not a good place to work. Dr fires people. Never keeps same staff No benifits. Cuts hours and doesn't keep her word. Very deceptive. Would not recommend working at this place

The way they serve and care for their patience is 2nd to none. They are informative and accommodating. Best dental service I've ever had.

Dr. Felix and staff are great. Friendly and truly care for your needs. I recommend them to all my family and friends.

I had my first visit dental associates of Cumberland they showed me all my xrays of my teeth and roots they anseared all my questions and made sure I was comfortable during my exam and cleaning I'm so glad I went to this dental office everyone was so friendly and helpful i highly recommend them!

Very friendly staff and the office is impeccable. Everyone goes above and beyond and you can really tell Dr. Felix really cares for her patients.

Deceptive practice. Be careful. I went for a general cleaning as a first time patient moving from MA to just over the RI border. They billed my insurance company for work not necessary. Claimed I needed new X-rays when records were available from my MA dentist that I would have happily had transferred to them had I known they intended to bill me for new ones.

Also went forward with fillings for my daughter while I was expecting them to be covered by my insurance but found out after the work was done that "white" fillings were the only available option and *not* covered by my insurance - I would have looked for a more competitive price if I had known the cost was not covered. I was fleeced because of greed more than a genuine care for the patient. Outrageous!

Keep up the good work Dr. Felix. Great staff. Missing 1 star because our dental insurance through United Health Care not accepted.

Dr. Felix has been our family dentist for years. Her office staff is amazing and her work is impeccable. She truly cares about her patients and is honest about what is needed. It's hard to find a dentist this good! Highly recommend.

Dr Felix - Very deceptive practice. More interested in hitting up your insurance company for unnecessary work than the overall well-being of the patient. Went in for just a teeth cleaning. My insurance was billed over 300 dollars for x-rays never needed. I had records from my original dentist in Foxboro MA (maybe 20 miles) that could have easily been transferred to the office. In addition, went forward with fillings for my daughter that were not covered by insurance without any notification that the expense would be out-of-pocket.

My insurance didn't cover a filling I had to get. I asked the secretary a few questions because I was puzzled as to why this may be. She seemed annoyed and proceeded to tell me to come back another day and pay for it and guided me towards the door. It was aggravating to not be heard and I was also confused as to why I wasn't notified before the procedure how much it would cost.

I liked this place at first but this miscommunication followed by a "I'm sorry this happened and we understand your disappointment" story didn't fix the problem and unfortunately I won't be coming back.

Every part of my experience with Dental Associates of Cumberland beginning with the front desk, with the hygienists and of course, with Dr. Felix is SPECTACULAR! Worth the drive from Narragansett, RI. Dr. Felix is a true doctor's doctor! - Dr. Jay

I'd rate them above 5 stars if I could! The staff is unbelievably kind and welcoming and they are experts in giving you the most comfortable experience possible. The facility is beautiful, clean, and calming, . and I have never had a more comfortable and easy dental procedure than the one provided by Dr. Felix. She made my experience as painless as possible and shows true care about her patients and their day to day dental practicality, comfort, and appearance. I would never consider another dental office in the state.

I was referred here by a friend and I'm go glad I change Dentist. As soon as I entered the door you could feel a difference in this place. Astounding professionalism and friendliness from everyone in the office. If you have dental fear, I promise you you won't experience it here.

By far the best dentist in Rhode Island. If you're in or around Cumberland and looking for a Dentist - Dr. Felix and her team are #1!

I brought my 4 year old daughter in today for her first visit and they were all amazing here! So friendly and so wonderful with my daughter. We are new in the town and we are happy we found such a wonderful practice!

What a great place! Very accommodating and welcoming staff. Luanne and Chris are personable and comical! Idelise was pleasant and even let my daughter play with her tablet to pass the time. Jill was great with our daughters first appointment, telling her the name of every tool and showing how they work. Dr. Felix and Debbie were excellent filling cavities too!

Amazing and friendly staff-I look forward to my dental check ups now. I used to be afraid of the dentist, not anymore! Dr Felix is gentle, down to earth and honest.

Wish I found them a long time ago. Haven't been to a dentist for over 15 years and expected the worst. Everyone from front desk to hygienist to Dr. Felix was top notch.