Bayside Dental Care

First visit here today with my son. Staff is extremely friendly and caring and made him feel super comfortable. They even had me come to the back with him. As I've been sitting here I've heard multiple established patients compliment the staff. Already set up an appointment for myself.

Bottom line: We're still shopping around to find something that's more readily available. Three things stand out about this business: 1) Their atmosphere is inviting and you feel like you're getting quality dental care. The staff is friendly and they make sure you feel comfortable. 2) This place has severly over-booked itself. To book a 6-month cleaning you'll need to do it 6 months out.

Any less and you'll probably have to wait for some time. They have too many patients and not enough staff to support such a large number of clients. 3) They will routinely try to upsell you on additional things you didn't come in for. It's like walking into a used car lot. From the get-go they will try to sell you something you don't need to address.

They are part of a chain system and get more money by the more stuff they can sell you. So just stand firm with them and don't accept any additional things beyond the basic Class 1 exam and a basic cleaning. If you go into it with these 3 things in mind you'll have a fine experience at this dentist. It would just be nice if they'd drop some clients and actually turn people away from service because they're just too busy.

Absolutely fantastic service. I had been putting off going to the dentist for nearly 10years. Finally, my wife forced me to go as I had chipped a tooth and needed a crown. Dr. Reid has been nothing but professional and very knowledgeable throughout my whole experience with the crowning process and root canal. Thanks to the wonderful people who work here, I was able to shake off 10years of anxiety and will definitely become a regular to maintain proper care for my teeth.

Great staff! Starting from the front office to the back. Everyone is so kind & helpful there. Dr. Reid really made the effort to help keep my mind at easy during my consult. Definitely a positive experience for me.

I received amazing service here! I had tooth that was giving me some intense pain since March the 26th, and I thought I could handle it, until I noticed that no matter what I did, the swelling would not go down. I called Pace Dental Care that following Monday to see if I could get an Emergency Extraction, and they were gracious enough to fit me in Tuesday to do an assessment and prescribe me antibiotics. Today, they pulled the root of my problems out, and I feel 1000 times better.

They really took care of me, and made sure that I would experience minimum discomfort. The process was quick and thorough, and very affordable.10 out of 10 would recommend, and I will be getting my teeth taken care of here from now on.

Dr Reid is truly an amazing dentist! He always takes the time to explain things and is very caring to his staff as well. I am having to transfer to another state in the middle of my Invisalign care and he has made sure that I will be taken care of!

I have been to a lot of dentist offices over the past 6 months. Some were not that great and some were good but didn't take my insurance. Pace Dental is by far the greatest office I have been to. They are very organized, courteous, and they LISTEN to you. I have never had any issues with my teeth till now (I'm 43). I'm so glad I found this office. All the Drs are amazing.

Very satisfied with the care I received ( initial review) Unfortunately I have to back track this positive review. Dr. Reed and his Dental Assistant was great! I was very satisfied with the care they gave me. That's where the positivity ends. I was told I would be receiving a call with a estimate and what insurance would pay. I then received a bill that had not been filed with insurance.

I called at least 10 times to ask about the bill, insurance verification and a quote for the upcoming appointment. If you can get someone to answer the phone you are very lucky. I've just figured out if you select #1 new patient, you have the ability to leave a message.which you will never get a callback or response. If you select # 2 existing patient.the phone just rings and rings.

So I guess existing patients are not as important as new patients. I finally received a call from someone in insurance telling me they were having trouble verifying my insurance. She asked that I call.it took 2 mins for me to verify and be told PaceDental was in network. I tried calling the person back that called to no avail. I left messages and here it is a week later with no return call. I am so very disappointed with Pace Dental. I wanted so bad to love them. I also found out they are actually Aspen Dental which may explain this all. I will not be back!

Both visits with Dr. Reid were amazing! He was very patient, understanding, and attentive to my anxiety about my procedure. I was in and out in less than an hour! Highly recommend his services.