Comfortable Care in a Friendly Environment We are a privately owned practice, focused on personalized care and developing long term relationships with our patients. It is always a pleasure to see you! It is significant to us that we take the time to supply each patient with comprehensive dental service in a friendly, relaxed atmosphere.
Follow us
Reviews (13)
Adrienne White
May 30, 2022
Milestones Dentistry never fails in providing courteous, compassionate and professional services. From the front desk staff, including Lizz, Devany and others whose names I cannot remember, to Ariana's thorough yet gentle cleaning and support, and Dr.s Hobbs and Huynh's expert dental maintenance and other treatments. So happy I found this practice and I encourage others to go there too!
Bethany Miller
May 19, 2022
I have had the worst dental experience at Milestone Dentristy under Dr. Iqbal's care. I have never written a negative review, and I especially don't want to talk badly about a female professional, but I must share my experience so someone can avoid a similar situation that I went through. First note, I have been going to Milestone dentistry for years for regular cleanings with no issues.
The dental hygienists have always been gentle and kind. At my initial appointment, I felt like Dr. Iqbal was too distracted to ensure I was uncomfortable. While drilling down my tooth, Dr. Iqbal kept saying that she was almost done; when looking retrospectively, she was not even a quarter of the way done. Also, the dentist's assistant did not explain the process and was extremely quiet when she spoke.
I am a quiet person also, so I have sympathy, but when it's your job to perform procedures in someone's mouth, and they are asking questions, it's really not the time to mumble. Additionally, during the appointment, Dr. Iqbal was extremely busy; she was seeing multiple patients and kept leaving me unattended. When it came time to make my impressions, Dr. Iqbal was with another patient and had her assistant show her the impressions as she completed them.
She was not happy with the first one, so we did another one. Same thing again. She didn't like the impression, so we did another one, etc. I had to do three impressions (5 min each of feeling like I'm suffocating) until they were happy with it. If Dr. I wasn't happy about it the first time, why wouldn't she just complete it herself? When the assistant put the cord in between my gums and tooth, the numbing had worn off, and I was in much pain.
The assistant was not gentle and didn't care that I was in pain when I spoke up about it. When she put on my temporary crown, while it was drying, she knocked it right off and had to clean my tooth and repeat the process. I hoped that they were just overwhelmed and having a bad day, so I did not complain. While waiting for my next appointment, my gums around the temporary crown became extremely inflamed and pus-filled. Apparently, my gums were infected due to improper placement of the temporary crown.
At the next appointment, the permanant crown did not fit, so Dr. Iqbal shaped it and ended up breaking the crown. I had to go through the whole process of impressions (multiple this time also), and cord placement in my infected gums (which was by far the WORST pain). It almost made me cry with how painful it was, and the assistant, yet again, did not care.
I had such a bad experience I spoke to a young lady at the front desk and requested I see another dentist. She listened to me and made an appointment with Dr. Wand. I went back for the permanant crown placement with Dr. Wand, and the shocker, the crown did not fit either. I went through the whole process again with the head dental assistant at Milestone (who was great).
They reassured me that they were going to get it right. I came back a few weeks later, and thankfully the crown finally fits and looks/feels great! I was relieved that I finally got my crown. Still, I was frustrated that it took Dr. Iqbal and her assistance multiple unsuccessful attempts; while it took Dr Wand one time to get it right. I have communicated to staff that I was unhappy with my experience.
They informed me I would be receiving a call this week, but I have not recieved any communication from Milestone. I think the least Milestone dentistry could do give me a refund (or AT LEAST partial). I took time off work 5 times, paid for parking, spent gas money, and was highly uncomfortable during the process. They were not apologetic and did not take responsibility for their negligence.
I am going to file a complaint with the Georgia Board of Dentistry because this is genuinely the worst dental experience I've ever had in my life, and they should face repercussions for their negligence. Please beware when visiting this dentist.
The dental hygienists have always been gentle and kind. At my initial appointment, I felt like Dr. Iqbal was too distracted to ensure I was uncomfortable. While drilling down my tooth, Dr. Iqbal kept saying that she was almost done; when looking retrospectively, she was not even a quarter of the way done. Also, the dentist's assistant did not explain the process and was extremely quiet when she spoke.
I am a quiet person also, so I have sympathy, but when it's your job to perform procedures in someone's mouth, and they are asking questions, it's really not the time to mumble. Additionally, during the appointment, Dr. Iqbal was extremely busy; she was seeing multiple patients and kept leaving me unattended. When it came time to make my impressions, Dr. Iqbal was with another patient and had her assistant show her the impressions as she completed them.
She was not happy with the first one, so we did another one. Same thing again. She didn't like the impression, so we did another one, etc. I had to do three impressions (5 min each of feeling like I'm suffocating) until they were happy with it. If Dr. I wasn't happy about it the first time, why wouldn't she just complete it herself? When the assistant put the cord in between my gums and tooth, the numbing had worn off, and I was in much pain.
The assistant was not gentle and didn't care that I was in pain when I spoke up about it. When she put on my temporary crown, while it was drying, she knocked it right off and had to clean my tooth and repeat the process. I hoped that they were just overwhelmed and having a bad day, so I did not complain. While waiting for my next appointment, my gums around the temporary crown became extremely inflamed and pus-filled. Apparently, my gums were infected due to improper placement of the temporary crown.
At the next appointment, the permanant crown did not fit, so Dr. Iqbal shaped it and ended up breaking the crown. I had to go through the whole process of impressions (multiple this time also), and cord placement in my infected gums (which was by far the WORST pain). It almost made me cry with how painful it was, and the assistant, yet again, did not care.
I had such a bad experience I spoke to a young lady at the front desk and requested I see another dentist. She listened to me and made an appointment with Dr. Wand. I went back for the permanant crown placement with Dr. Wand, and the shocker, the crown did not fit either. I went through the whole process again with the head dental assistant at Milestone (who was great).
They reassured me that they were going to get it right. I came back a few weeks later, and thankfully the crown finally fits and looks/feels great! I was relieved that I finally got my crown. Still, I was frustrated that it took Dr. Iqbal and her assistance multiple unsuccessful attempts; while it took Dr Wand one time to get it right. I have communicated to staff that I was unhappy with my experience.
They informed me I would be receiving a call this week, but I have not recieved any communication from Milestone. I think the least Milestone dentistry could do give me a refund (or AT LEAST partial). I took time off work 5 times, paid for parking, spent gas money, and was highly uncomfortable during the process. They were not apologetic and did not take responsibility for their negligence.
I am going to file a complaint with the Georgia Board of Dentistry because this is genuinely the worst dental experience I've ever had in my life, and they should face repercussions for their negligence. Please beware when visiting this dentist.
Jgd Jgd
Dec 08, 2021
I would not recommend Milestone Dentistry at all. I requested a refund for Invisalign that I never received, and I have been waiting for 4 months to get my $2000 deposit back in full. It took them over 2 months to get me the first half of my deposit back and I am doubtful that I will get the rest. I have been sending emails and calling without much of a response.
Then they have the nerve to ask me if I am still coming for my routine cleaning when they still owe me $1000. These people are crooks, and it shows because they have their own staff positing positive reviews. I would avoid them at all costs!
Then they have the nerve to ask me if I am still coming for my routine cleaning when they still owe me $1000. These people are crooks, and it shows because they have their own staff positing positive reviews. I would avoid them at all costs!
Jolomi Iyoha
Oct 16, 2021
K'La Fleming
Sep 11, 2021
I moved here about 4 years ago and was looking for a great dentist office. This office is nothing short of excellent. The staff are so sweet and direct! They make sure I am ready for each appointment. I always the email and call reminders as well. I love my dentist, Dr. Ard. She has done a few procedures for me this year and I have always walked about feeling more confident about my dental health.
I remember being given instructions about care on a procedure that could have taken 6 months to heal and was surprised of how fast my healing process was earlier this year. Dr. Ard is the best! I recommend this specific office for your dental care. Where most people dread visits, this office make your experience enjoyable.
I remember being given instructions about care on a procedure that could have taken 6 months to heal and was surprised of how fast my healing process was earlier this year. Dr. Ard is the best! I recommend this specific office for your dental care. Where most people dread visits, this office make your experience enjoyable.
Grace James
Jul 28, 2021
Z. S.
May 02, 2021
You know what's wrong with this place? They make you like going to the dentist! Dr. Ard, Brenda and Alyssa are extremely skilled and make you feel comfortable. They are kind and caring and you can tell they like what they do which makes the patient very confident in their abilities. Come here for all your dental care needs if you want to love your dentist.
Monique R. Peek
Mar 10, 2021
Karen Rincon
Feb 24, 2021
Hi Marianela, Thank you for scheduling an appointment for Wednesday, March 24 at 9:00 AM. We look forward to seeing you! Marianela, I don't know why you are stealing my information, please make sure to give YOUR email adress and not mine. And please Milestone Dentistry, if you could, pleasw make sure to adress this issue with this woman in her next appointment.
Tracy Allen
Jan 05, 2021
Such a positive dentist visit! Not sure where to start. First the staff, appears to all be a n such great moods! Everyone and smiling and laughing it feels like suck a positive atmosphere! My hygienist Ms. Ariana was professional and kind! I'm also extremely satisfied with my cleaning and the fill-in by I received from the dentist! The office was well kept and updated and just nice! Overall I highly suggest!
Arieslady
Dec 23, 2020
Everyone in the office smiled and spoke upon entering. I had to bring my daughter with me and the front desk clerk was very welcoming and even changed the channel to something more kid friendly than the news. They only had 1 assistant this day so there was a bit of a wait but normally the office moves more quickly. Dr. Iqbal was very patient with me regarding my tooth sensitivity issue and resolved it quickly.
She made sure that I was comfortable and listened to me regarding the problem. I am glad that I decided to come to this dental office and will not be looking elsewhere for services!
She made sure that I was comfortable and listened to me regarding the problem. I am glad that I decided to come to this dental office and will not be looking elsewhere for services!
Amena Qureshi Tareen
Feb 04, 2020
Highly recommend this practice! From the time you walk in till the time you leave, everything is pleasant. Everyone is so friendly and professional. I have dental anxiety and Dr. Wakefield took away my fear of shots! He makes them so pain free! I needed an extraction and implant. They made the whole process smooth and easy for me. I love that it's. a one stop shop of dental needs!
You don't need to go to different places for most orthodontic, surgical, or other specialized dental needs. This experience (extraction and implant) is from before my sister, Dr. joined their staff - only making it even better!
You don't need to go to different places for most orthodontic, surgical, or other specialized dental needs. This experience (extraction and implant) is from before my sister, Dr. joined their staff - only making it even better!
Robin Herbert- Latimore
Nov 11, 2019
