Dr. Richard I Kaufman

We are long-time patients of Dr. Kaufman, Dr. Minkowski, and Hygienist Gayle. We recommend them to newcomers frequently.

If you are extremely afraid of dentists as I am, this is the one that you want to go to. All professionals here and helpful and friendly. They all surely put my mind at ease before, during and after my procedures. Dr. Kaufman is THEE very best that there is out there. I now have a great smile thanks to Dr. Kaufman and his awesome team! Special thanks to Angel for she is truly one when you're in that chair. Get your best smile back, this is the place to go!

Dentist is fine but office is full of cheats. They bill for the service which was never asked for and start sending you bills to pay. Annual dental visits are totally covered with insurance but there greed does not stop there and they want to steal more. Thief's. Shame on them.

Love this dentist, huge improvement from my former dentist in many ways. Lots of thought and care goes into the customer experience. They're mindful of things like needing more time to have instruments out of your mouth or to spit / have suction more frequently. If you communicate your needs they will do the best to meet it. I've never felt more comfortable at a dentist.

If you have a lot of dental anxiety then this would be a good office to try as long as you feel comfortable advocating for yourself. Billing and insurance are handled quickly and professionally so you know how much to pay and when. The office staff has a dedicated person for billing which really helps with knowledge and making sure that there are minimalist mistakes or if there are mistakes they get fixed quickly.

They are quick to respond if you have questions both by email and phone and in person. I've also been referred through their office for other services when they couldn't meet my endodontist or surgical implant needs. I genuinely get the sense that they care about me and my long-term dental health and my last appointment this week was the first time that I've had no reported issues in years. Dr. Minkowski is really charming and professional and has really proven to be my favorite dentist that I've had so far. However, I've also worked with other dentists in this office and they've all been very polite and professional. In the end, if you're looking for a new dentist and live in the area of Hyde Park then this would be a great choice.

My most recent experience at Smile Design Studio with Dr. Kaufman was great, as usual. I have been a patient of Dr. Kaufman's for many years, with both he and his father. The work on my teeth has been complimented by other dentists or specialists. The staff is courteous, and respectful and does everything to make me comfortable. I recommend this practice highly.

While there was a bit of confusion around my appointment, I was happy that the hygienist was able to see me the same day. AND I am a fan! She cleans your teeth the old regular way & not with that water generated device (THANK YOU) as my teeth are very sensitive AND she's a dog owner/lover! I'm very happy and would HIGHLY RECOMMEND! And I learned a new tip on kicking up my mouthwash game! WINNING!

Outstanding customer service and a very warm and pleasant 1st visit with Dr. Lisa Minkowski and assistant. Professional staff and clean environment. Just what I was hoping for and more.

I've been a patient here for 23 years. Dr's. R. Kauffman (of blessed memory), L. Kauffman and L. Minkowski have offered the highest professionalism with a gracious touch. The staff, likewise are of the highest calabar. I commend this fine dental practice.

I thought they were friendly and did a thorough job cleaning. I didn't like that there was a $19 PPE fee and I wasn't warned about it when I made the appointment.

I've been going to Dr. Kaufman's office for over 10 years. The whole team does an impeccable job. I look forward to my visits because I know I'm in excellent hands. In the fall of 2018, I decided to get Veneers and it was one of the best decisions I made. The team made the Veneer process so comfortable for me. I shedded a few tears once I saw the end results. It's been 3 years now, and I love my smile and it has given me a huge boost of confidence. I highly recommend Dr. Kaufman and his team for all your dental needs.

The hygienist caused excruciating pain. My husband has a high pain tolerance, but even he was shocked. (He noticed a lot of blood and tissue on the instruments, too) Also, my dentist seemed kind of aloof, chatting to staff during my procedures, ignoring my presence. Overall, not worth going back. I returned by to my old dentist this week and there was no pain and a sense that he cared that I was there.

I brought my 5 year older son in to be seen and was charged a consultation fee when they didn't consult me on anything. She didn't touch my son. I showed her his previous X-rays from a different office and she said that the work is too extensive for her to do anything. There is no reason why i should have been charged $114 when i was only told that she couldn't see my son.

Just had a procedure by Dr. Aggarwal, and couldn't wait to leave a review for her, her assistant, and Dr. Minkowski, whom I've also seen at Design Studio--EVERYONE, from desk staff to assistants, is professional, friendly, competent, and kind. I've had terrible dentists my whole life who have belittled my smile and aggressively "recommended" cosmetic procedures I don't want or need (I'm happy with my slightly crooked teeth), complained that my mouth was "too small, " my saliva too sticky, etc etc--just a litany of negative comments that made me feel so self-conscious I would go years without seeing a dentist. Here, no one has ever made a derisive comment about my dental health; the focus is simply on taking care of my teeth, with every recommendation thoroughly explained. Plus, everyone here is ridiculously on time!

I've never had to wait more than 2 minutes to be seen. I actually look forward to visiting the dentist now. These people know what they're doing--they are artists! They will take great care of you!

Great Experience! The dentists and technicians at Smile Design Studio are professional, knowledgeable and friendly. The care & expertise shown at creating a new attractive smile for me was flawless. Smile Design Studio turned a hideous group of teeth into a beautiful healthy smile I'm proud to reveal daily. Thanks so much!

My experience at Smile design studio was awesome. The staff is great, very professional! I just love Dotty, Lamaria and I absolutely love Dr. Minkowski. Dr. Minkowski is very informative, gentle on the mouth and gives the best advice on your options for your situation. I highly recommend to others.

The Dental care was great, the doctor answered my questions, made me feel comfortable. The work space where care is given is a bit cramped. The administrative side well. The $15.00 PPE fee should be just the cost of doing business and not added as an additional payment. Its a small thing but still a turn off. The follow up communication after my first to schedule the care needed, not so good.

The staff greeted me very pleasantly and each and every person in the office had a positive, helpful attitude. Everyone was welcoming. It is an efficienctly run office, comfortable and showing signs of great care in sanitation, patient protection and social distancing.

Tried another Dentist when I first moved to Chicago and Kaufman's is the best. Timely, efficient and friendly. I like Dr. Minkowski, but Gayle is my favorite! Anything from routine cleaning to an emergency appt - they've got you covered. Clean, quick and as painless as you can expect!