Your comfort is essential to all of us at Dynamic Dental Smiles of Midtown, and a big part of that is to prevent you from feeling anxious or afraid during your treatment. So many people are self-conscious about their smiles, but with dentists like Drs. Richmond and Arbor, you don't have to be. We've got you covered with personalized cleanings, painless fillings, crowns, dentures, and bridges.
We'll help you understand high-tech cosmetic options, like Invisalign, veneers, teeth whitening, etc. Our approach to general dentistry starts with patient education.
We'll help you understand high-tech cosmetic options, like Invisalign, veneers, teeth whitening, etc. Our approach to general dentistry starts with patient education.
Services
Our approach to general dentistry starts with patient education. We've got you covered with all the routine services you need to prevent and resolve tooth decay and maintain healthy, beautiful teeth all year long. Your comfort is critical, and a big part of your dental experience is not fearing the dental chair.
At Dynamic Dental Smiles of Midtown, we help you celebrate the joy of a happy, healthy smile. We started 25 years ago with the goal of reimagining the dental experience. We believe going to the dentist should be positive and empowering for the whole family, and we're doing our part to make that the new reality.
Our approach to general dentistry starts with patient education. We've got you covered with all the routine services you need to prevent and resolve tooth decay and maintain healthy, beautiful teeth all year long. The goal is to make sure that your teeth and gums stay healthy giving you a healthy-looking, beautiful smile.
Reviews (10)
Star Smith
Feb 27, 2022
Please, do not go here unless you love pain and no compassion. I visited here and ended up with more than just a cleaning. After the cleaning an abscess built up and destroyed my gums. I visited another dental office and now I need a root canal because, they failed to see me and give me antibiotics! I tried to talk to the lady at the front desk but no compassion at all. If they would have got me back in after I told them I was in a lot of pain maybe I could have saved my tooth and gums!
J.
Aug 11, 2021
Dr. Arbor and her staff are excellent. I had some anxiety about having a tooth removed and they were extremely accommodating and understanding. Dr. Arbor made me so much more comfortable with the procedure. The front desk staff is very friendly and efficient as well. I will recommend this dentist office to everyone I can.
Chamackay
Jun 15, 2021
Cheryl Colson
Dec 20, 2020
Smell Good
Nov 28, 2020
Amber Brown
Jan 19, 2020
I went to this office for 2 years. Wait time was about 45 minutes every time in the waiting room. X Ray technology is ancient and there were the same stains on the exam room cabinets everytime I went. There were also lots of insurance billing issues. I do not recommend this office. Quality of cleaning varied each time.
L. Simmons
Nov 06, 2019
I have to say my fiance is a huge fan of Dr. Richmond and her work. She does superb crowns. And I will say that I know we are navigating through this pandemic but what I don't understand is, there was a sign on the door clearly stating you are welcome to have 1 support person with you during the appointment. I was told I could not wait in the waiting area while an X-ray was done, so that I could join him in the treatment room.
I was told to wait in the car. 5 hours later I go back in to see if the are nearly finished and LORD and behold a waiting room full of people. NO SOCIAL DISTANCING but I could not sit there for 5 minutes alone in an empty waiting area? Did I miss something?
I was told to wait in the car. 5 hours later I go back in to see if the are nearly finished and LORD and behold a waiting room full of people. NO SOCIAL DISTANCING but I could not sit there for 5 minutes alone in an empty waiting area? Did I miss something?
Tresa Sissy Lawson
Jun 01, 2018
My review is for this office, NOT for the dentist, or hygienist. Things went fine until my insurance changed. Suddenly the front office seemed to have no idea how to file. I kept receiving non-payable EOBs due to incorrect, or insufficient information. Finally - after this happened 3 times, I got a letter from the human resources director for the company paying for that insurance policy.
I took all this information to the office, and while I was getting treatment, someone up front said they checked the insurance. When I came back out, this young girl told me the insurance was A-OK. I told them I would not make another appointment until I was sure this current visit was covered. Within a month I received another "insufficient or incorrect" information EOB. I also received a bill for that visit. I will pay it - that's how I live life. But I am through. I am sad - I really liked the professionals
I took all this information to the office, and while I was getting treatment, someone up front said they checked the insurance. When I came back out, this young girl told me the insurance was A-OK. I told them I would not make another appointment until I was sure this current visit was covered. Within a month I received another "insufficient or incorrect" information EOB. I also received a bill for that visit. I will pay it - that's how I live life. But I am through. I am sad - I really liked the professionals
Howon Lee
Apr 27, 2017
The place is dated. The dentist and practitioners I had were kind and professional, and the staff at the office were helpful UNTIL they got the bill returned by the insurance company due to insufficient information. They never explained up front that part(s) of the treatments I got may not be covered by the insurance and would be of my responsibility.
When I talked to them on the phone about it, they gave me incorrect information regarding the date they last communicated with the insurance company, and asked me when I would pay the bill, which hasn't even been decided who's responsible for. Ridiculous customer service. I'm never going back. *Update: They deleted my review that I wrote on 11/17/2016. Infuriating.
When I talked to them on the phone about it, they gave me incorrect information regarding the date they last communicated with the insurance company, and asked me when I would pay the bill, which hasn't even been decided who's responsible for. Ridiculous customer service. I'm never going back. *Update: They deleted my review that I wrote on 11/17/2016. Infuriating.
Natalie H.
Jan 05, 2017
While it's fair to let your patient know that a treatment *may not* be covered by insurance, they assured me that the procedure (and follow up) were needed, and it resulted in $400+ of my own money being spent. Ultimately, and legally, my fault. My problem is that they DID NOT send an appeal to my insurance even though they said they did, and I requested for them to do so twice.
My insurance has zero record of any follow up, which would have solved the problem. But they had my cash, so why go out of their way? Dishonesty is where I draw the line. Given the rudeness I experienced before, during, after my procedure, and with the staff while trying to clarify this issue, I will not return.
My insurance has zero record of any follow up, which would have solved the problem. But they had my cash, so why go out of their way? Dishonesty is where I draw the line. Given the rudeness I experienced before, during, after my procedure, and with the staff while trying to clarify this issue, I will not return.
