Prairie Dental Care - Mark E Warren

As a person who has some deep seeded issues with dental from childhood Dr. Smith and all the staff are very compassionate and understanding. The staff explained everything in terms I could understand and worked with my schedule. Their bedside manner is outstanding!

While I personally haven't used the services here, though I was there when my roommate used them. The Good: Staff there were quite friendly, polite, and I dare-say a bit charming in their own ways. They seemed to understand my friend's concerns, needs, and even came up with a plan to get his teeth to a much healthier state. They work with you to set up payment plans I'd call quite reasonable.

Where they could improve: My biggest lamentation is them not taking the State-Dental. I love everything about this place, but having a fixed income and enrolled with the government medical insurance makes this place out of reach for me. That sucks. More of an issue with the layout of the parking lot, this place can be tricky to maneuver in/out of. I wish something could/would be done about that, though that's unlikely.

Awesome team. My new patient cleaning and exam were smooth and painless, the prices (for cash/uninsured) were very reasonable. All of the staff, Dr. Included, were beyond friendly. I will definitely be coming back and would recommend this facility to anyone looking for high quality dental care at an affordable price.

I've never had a better experience at a dentist office. My root canal was practically painless. Great patient care and very comfortable throughout my procedure. Highly recommend giving them a chance if you haven't already.

The friendly personable staff that work here make this a dentist I appreciate going to! They have made many uncomfortable situations a pleasant experience! Thankful that I switched and thanks for you guys.

Great dental office with great staff. Especially Terri. She has been our favorite hygienist for years!

Update: 2/28/22. The office called to inform me their computers had not picked up Prairie as a preferred provider for Delta Dental, as the computer should have. Once she updated the preferred provider status, the crown came in at $551, pretty much what I thought it should have been all along. Excellent customer service. Original post: The care here is fine, no issues there at all.

The strange part was insurance related. We used this office for a couple years and then one day, they no longer were in-network for our insurance so, we switched to an in-network provider. My Wife loved Prairie so, this year I changed to Delta Dental High and Prairie is in-network for Delta. I needed a crown, went in and was given an estimate of $690.which sounded like an out-of-network price so I asked them to check my insurance and they still had my old GEHA entered.

They called later with my in-network price (Delta Dental) of $790. Why stay in network if out of network is $100 less? It seemed strange. Wishing we'd just stayed put with our previous insurance and provider.

I've been going to Prairie dental care since moving to Vancouver 8 years ago. Our family has seen all the dentists: Dr Smith, Dr Rubano and Dr Tran. All of them have been working and honest regarding the dental work being done or needing to be done. They have extended office hours beyond 9-5 and even weekends. The hygienists have been wonderful and I recently had Nicole. Tell Kathleen that her patients miss her and happy retirement.

Absolutely WOWED by the excellent service of Dr. Tran! I had a crown pop off and I recently moved so I was searching for a dentist near me and was happily surprised to see they did same day crowns. I got my appointment quickly and the office staff was fantastic with me and then I was over the top wowed by Dr. Tran! He was nothing short of AMAZING! Kind, Caring, Knowledgeable, Quick and an Artist at his work!

I had my appointment at 2:15 and then took a little while for me to register and do all the insurance and paper work and I was out of there before 5pm with a totally new crown that looks fantastic and feels great! I have had difficulty with the numbing meds in the past. I shared this concern with Dr. Tran and he made sure everything was just perfect. I was in and out of there in one appointment and I LOVE THIS PLACE! Ask for Dr. Tran! He was the best!

We choose this clinic based on walking distance from our home. We we're wrong. Very expensive and lacking quality dental clinic. Don't make our mistake.

Dr Smith is amazing, very sensitive to my concerns! Everyone there, including the woman behind the front desk are all gifted in customer service! I feel very well cared for and appreciated. My teeth are in great shape thanks to the cate I receive at Prairie Dental.

I've been going to Prairie Dental for over 15 years, and just love it there. The dentists, hygienists, and staff are always really nice. Of the dentists, I've almost exclusively been seen by Dr. Jill Rubano. She's very friendly and outgoing, and very thorough but efficient in her evaluations of me. Every time I get a teeth cleaning she pops in and checks me out to make sure everything is going OK with my teeth.

I recently had a tooth pain issue, and Dr. Rubano realized it was going to be a difficult root canal, and cared more about me and my pain level than making money, and so she referred me to an endodontist (Columbia Endodontic Group, another 5 star rating). She also called me afterwards to see how I was doing and gave me her personal cell phone number, and said I could call her with any questions I had.

That's top level service! Their billing is also really good, as I've never had an issue with it. They deal directly with my dental insurance (and I've had several different insurance providers over the years), and there's only been a few times where I had to actually pay them. They've been very proactive in letting me know what is going to be covered by my insurance, and will get pre-authorization in advance of treatment to make sure I will be covered (e.g.

I need to get 3 teeth cleanings a year to stay teeth healthy, and they arrange with the insurance company to make sure that gets covered). I can't recommend Prairie Dental enough. Awesome group!

I get excellent care here. Everyone is friendly, helpful, and professional. I appreciate how they explain exactly what they are doing all the way through a procedure. When I had a dental emergency I was seen quickly. Most of my care has been from Dr. Rubano, and I highly recommend her.

This is the Best Dentist Office in Vancouver! Dr. Smith is so awesome. I have been using Dr. Smith for 10 years and I highly recommend him and all his awesome staff.

Was able to schedule a same day appointment for my son with what we thought was a broken tooth. Everyone we encountered was very friendly and professional. We were given multiple options on how we could handle the tooth - I appreciated that we got to be a part of deciding which treatment was best for my ten year old.

Locally owned and honest. They are very helpful and answered all questions I had. Both my wife and I had a great experience and felt welcome being our 1st visit. Glad to have found a new dentist for our family! Highly recommended.

Thank you so much to the staff of Brush Prairie Dental. I have been a patient for a while and I had a dental emergency and they got me right in. I also have so much anxiety around dental work and they were so patient and kind. Especially Christina in the front office. She calmed my nerves and I truly felt like she cared about me. I would recommend this dental group to anyone looking for dental services. I live in Camas and don't mind driving the extra miles for their Excellent Service.

Had a new patient exam with Dr. Tran. He was very informative, gentle and had good bed side manor. Needed a crown on a root canal treated tooth. Dr. Tran was able to save tooth structure while maintaining the strength of the tooth with an onlay. Since the tooth was root canal treated, he suggested on trying the procedure without numbing. I didnt feel a thing!

He worked so fast and was able to use a scanner to scan my tooth and send it to a machine to make my onlay the same day! I was out within two short hours with a smooth feeling and beautiful tooth! A+ work to Dr. Tran and his staff. Looking forward to coming to this office again!

Having been to dentists a minimum of twice a year for as far back as my memory allows, I've had a LOT of experience in the chair (95% being for routine cleanings). Call me weird, but I love getting my teeth cleaned. There is definitely a HUGE range of skills, cleanliness, upkeep of equipment (for X-rays, etc.) and care shown to patients at the many different offices in many different states I've visited over the years. Prairie Dental Care is absolutely one of the best I've ever been to.

All of they hygienists are extremely good (outstanding results with no pain or bleeding, no "Oops, are you OK?" after being stabbed from a slip with a sharp instrument). Prairie is also the ONLY office I've ever visited that uses warm rinse water. Even if you don't have sensitivity to cold, it is a very welcome and nice touch. The dentists are also very kind, thorough, professional, and friendly.

Their precautions during the COVID-19 pandemic are particularly thorough and noteworthy, but be advised that their parking lot is their waiting room until things return to normal. I was waiting for 30 minutes past my appointment time in the hot sun, which made for a very warm and long wait (I intentionally didn't idle my car so as not to subject other patients to my car's exhaust fumes).

Very impressed by the staff and their use of the most modern equipment. Made a trip to the dentist the best it could be.

I've been going here for several years now, and I am always so impressed with the high level of care. All of the assistants, hygienists, and dentists are very friendly and gentle; they check in with you during treatment and make sure that you are as comfortable as possible. I highly recommend this office! :

I'm not the only one with dental anxiety, but of course mine feels like it's the worst case in history. I avoided the dentist for years. Someone recommended Jill Rubano and I gave her a try. She treated my 6 year old acting butt so calmly and professionally. My shaking, crying and general insanity usually pisses people off at the dentist.

Or they treat me like a child because that's how I'm acting. Not at Prarie dental. Everyone who helped me was so patient and nice. I got a blanket and a cup of tea and they let me calm down on my own and They let me know it's okay if I need to take a break. They even believed me when I said I need extra novocaine. Instead of telling me to "suck it up" like one past dentist, they would do the shot then wait and see, and then do more when I needed it.

This is basically a long winded way to say I essentially feel cured of my dental fears. I now go every 6 months, no fear and know I'm in good hands. I have been to Prarie dental for about 8 years and have always been super happy.

Dr. Smith did s great job with my gum line fillings today. I love that his approach is moderate and supportive. No lectures or shaming. Just the facts and options. My kids think he does a great job on their teeth too! Thanks!

Incompetent receptionist! Gave my new address and phone number. They always ask for when you come in at every medical appointment ever! Plus they called me to make the appointment check up. Next thing, a sleezy process server is at my door pretending that I had a package delivery. They sent the bill to an adress 2 Houses ago. I have purchased two homes since then. They had my phone and email. A three hundred dollar bill, my insurance didn't cover they wanted a grand. Never going back! Incompetent!

Great office. Every visit I leave smiling. I drive from Seattle to Vancouver because I couldn't part with the care I receive here.

I recently went to Prairie Dental because I saw the mailer and remembered that my husband had gone there before. He really liked the staff and the dentist so I called. They got me an appointment right away. I am so glad that I went. I had been putting it off for a very long time. I am not "afraid" of dentists, but very self conscious. From the time I walked through the doors the treatment and attention that I received was great.

I just wasn't expecting to be as relaxed as I was. The gals at the front desk and the hygienists were very personable and so nice. The dentist was exceptionally professional and knowledgeable and he too, was very personable and easy to talk to. I will definitely be returning here for all of my dental needs in the future and I would highly recommend this establishment to anyone looking for a great dentist/hygienist.

Incredible personnel. I had major work done and they helped put me at ease. I have had less work done by previous dentists with much more pain and anxiety.

Took son here for a couple cavities. They billed my insurance for over $900. Insurance refused and paid over $500 as reasonable. They then sued me for the remainder. They did not tell me the cost I would be charged before services or I would have gone elsewhere. Don't go here unless you want to pay an arm and a leg!

Prairie Dental is great. Very flexible hours and convenient location. They have wonderful people there. Everybody is very good and so kind. Must have good hiring practices! Minda has been my hygienist for number of years and she is a princess.

I recently had extensive dental work done by Dr Smith and Krista as his assistant. I was apprehensive my first appt but very quickly they made me feel so welcome, and they took such good care of me. After 3 or so visits I am done, and I feel like I will miss Dr Smith and Krista. They were very professional, and so down to earth, I just loved them both and they did exceptional, pain free work. I can almost say, I look forward to my next appt in 6 months, to see what seem like ole friends. I highly, highly recommend them.

Great care! I was happy to hear they had Saturday appointments so I didn't have to miss work. Took all 3 of my kids for their cleaning and exam. We were called back within 10 minutes of arrival. Had tea, coffee, or even hot cider while you waited. They were great with my kids. Explained what they were doing and why they were doing it. Taught my kids how to brush and floss properly. Gave me options on my kids care. Everyone was so friendly and helpful! I was really impressed. Definitely found our family dental office.

Prairie Dental has the worst customer service ever! They treat people like dirt! I don't know how they are still in business! They made me cry and threw my bill at me! Avoid this place unless you like you want to be treated like a low life! Good luck Prairie Dental!

I am new to this practice, but have found it to be extremely professional and efficient. In fact, it functions much like a well oiled machine or a symphony orchestra, with each person working in synch with the others! It is also my first time to have a female dentist, which has been a delightful and positive experience!

Several years ago, I had a terrible experience with a dentist who was unable to get me numb enough and repeatedly hit a nerve while trying to fix a molar. I literally waited five years to go to the dentist again. I sincerely feel I developed a phobia at this point. Fast forward, my neglected tooth could no longer forgo dental work and I landed at Prairie dental on a recommendation from a good friend.

All I can say is that this office and specifically Dr. Rubano's team, restored my hope in dentistry. The entire team has amazing bedside manner and enough emotional intelligence to talk me off my ledge! I am grateful and tonight after 2 1/2 hours at the dentist office, feeling no pain for the first time. Thank you Prairie, you are very appreciated!

I recently saw Dr. Jill Rubano for dental work and was SO INSANELY impressed by her skill and that of her assistants that I wish to pass on the details of my experience. Rubano and her team replaced TWO bridges comprised of 6 teeth in the very front of my mouth. This kind of a thing is a big deal as they are what EVERYONE sees when I smile. And Dr. Rubano NAILED IT.

I am incredibly appreciative of her skill, professionalism, comedic persona! Her whole office worked hard to accommodate my needs. Dr. Rubano is a Great dentist in an excellent practice.