At The Dental Centre, Dr. Fan is an emergency dentist in your community who emphasizes a treatment approach that's always compassionate, gentle, and efficient for the sake of his valued patients. He is very skilled when it comes to helping people let go of their nerves and feel genuinely at ease during their appointments, and he strives to provide quality, personalized work completed on time so that you get back to your daily routine as soon as possible.Want to restore your smile using high-quality dentures?
Services
Many of our team members have worked in the dental field for 10, 20, and even 30 years, so you can trust that your appointments will always be well-organized and run right on time! In addition to their skills, our staff also includes some of the nicest and friendliest people you'll ever meet, and they'll make you feel like a part of the family even if it's your very first visit.
Dr. Fan is known for being the gentle, caring dentist in Austin and the surrounding areas. He takes a careful approach to reduce discomfort at every turn - from simple injections to the most complex care. We also offer oral conscious sedation and nitrous oxide to increase your comfort even more. If you are one of the millions of Americans dealing with gum disease, visit our office right away for treatment.
A dental checkup is a preventative measure. A dentist will examine your mouth for signs of cavities, gum disease, and oral cancer during a checkup. If any oral diseases are discovered, they can typically be easily treated. A dental cleaning, also called prophylaxis, is a preventive dental procedure performed to clean the teeth.
Preventive dentistry is a discipline within dentistry focused on maintaining healthy teeth and gums. It involves caring for your teeth to keep them healthy, strong, and free from tooth decay and gum disease. Preventive dentistry includes all of the measures you can take to prevent cavities and other dental issues.
Reviews (10)
Nadia E.
Dec 04, 2021
Amanda R.
Aug 28, 2021
Alex Sereno
Jul 18, 2021
Amitabh Gupta
Jun 18, 2021
I have been Dr Fan's patient for almost a decade. He always provides excellent service. He and his staff are very professional. Never pushes for any unnecessary procedures. Shares all the info with the patient and then lets the patient decide. I would highly recommend him to anyone looking for no-hassle dental care.
Monique Snyder
Jun 05, 2021
Holly Flax
Mar 05, 2021
I was looking forward to getting my husband in for an appointment but ended up canceling because of the poor customer service I experienced on the phone with Vanessa. She was very rude both times I spoke to her. I'm sure this place has great reviews from the doctor and his clinical team but they may need to re-assess their front staff. I hope no one else experiences the same treatment I received!
Or Va
Feb 16, 2021
No issues with Dr. Fan except for I can't believe he tolerates the rude front staff and keeps those brats employed and he changed my appt last minute to a more convenient time for himself. This shows a lack of respect for people and a lack of care. Vanessa and Mirna are terrible for starters. Booked my appt. a few weeks ago. Mirna called me the day of my appointment in the morning and change my apt time from 6 to 5pm.
I informed her I had already requested off and it had been approved and I could not change it last minute. I asked why did the doctor wait until the last minute? She laughed on the phone and said this happens all the time and then tried to cancel my apt. Super rude and she is the office manager. If the patient cancelled last minute they would charge you.
But they cancel on you because the dentist prob had no appts and wanted to go home early. I should have walked away but I asked for more time off to go to the appt. I checked me in and Vanessa was super rude and dismissive. Tried to charge me for my consult when my insurance covered it. Would not take my insurance paperwork and the dentist had to step in.
Then didnt tell me to bring my other dentists xrays to my appt to have a productive appt. Was aggresive with me when I signed in because she offered me a pen and I told her I had my own. Was aggressive and rude taking my temperature and tried to touch the thermometor to my forehead. Would not take my insurance paperwork that covered my appt. Total incompetence and lack of respect.
How is she still employed? Dr. Fan has written on other people reviews who have commented on how rudde Vanessa is and that they will discuss the behavior. but she is still there treating patients badly. Can't believe it! So since Dr. Fan obviosuly supports this behavior I cannot get work done at this office. Front staff either make or break your practice!
I can see from others reviews on Vanessa and Mirna that others have experienced their rude behavior yet he continues to employ these spoiled brats. Taking my business to a place with better staff and dentist that hold staff accountable. I will have to call my insurance tomorrow since I never got a second opinion since the doctor was unprepared for my appt. I was in and one in 15 minutes, thanks for nothing.
I informed her I had already requested off and it had been approved and I could not change it last minute. I asked why did the doctor wait until the last minute? She laughed on the phone and said this happens all the time and then tried to cancel my apt. Super rude and she is the office manager. If the patient cancelled last minute they would charge you.
But they cancel on you because the dentist prob had no appts and wanted to go home early. I should have walked away but I asked for more time off to go to the appt. I checked me in and Vanessa was super rude and dismissive. Tried to charge me for my consult when my insurance covered it. Would not take my insurance paperwork and the dentist had to step in.
Then didnt tell me to bring my other dentists xrays to my appt to have a productive appt. Was aggresive with me when I signed in because she offered me a pen and I told her I had my own. Was aggressive and rude taking my temperature and tried to touch the thermometor to my forehead. Would not take my insurance paperwork that covered my appt. Total incompetence and lack of respect.
How is she still employed? Dr. Fan has written on other people reviews who have commented on how rudde Vanessa is and that they will discuss the behavior. but she is still there treating patients badly. Can't believe it! So since Dr. Fan obviosuly supports this behavior I cannot get work done at this office. Front staff either make or break your practice!
I can see from others reviews on Vanessa and Mirna that others have experienced their rude behavior yet he continues to employ these spoiled brats. Taking my business to a place with better staff and dentist that hold staff accountable. I will have to call my insurance tomorrow since I never got a second opinion since the doctor was unprepared for my appt. I was in and one in 15 minutes, thanks for nothing.
Corinn Pope
Feb 12, 2021
The Dental Centre staff is where it's at and the quality of service is five stars. The office is super cleans and went above and beyond for COVID precautions. My cleanings were always super thorough and i never had any issues with any of the work done - which is great. I've recently had to move and now unfortunately can't find an office like this one. The bar was set high.
Joyce Matthews
Feb 11, 2021
I began with Dr Persky and really liked him, However, it was time for him to retire and Dr. Jack Fan took over the business. I could not have been more pleased. From the receptionists, to the dental hygienists, to Dr. Fan himself, they have been noting but professional and caring. Fair billing, explains the issue, compassionate but pragmatic. Been with The Dental Centre for over 10 years, and will continue for as long as I need dental service.
Jann Cross
Jan 02, 2021
My experience with Dr. Fan and Dr. Shirley were wonderful. They are both so very gentle that what can usually be a tortured experience was as pleasant as could be. They also had state of the art equipment and some handy tricks to help make it go smoothly. I had crowns put in and fillings. Dr Shirley also got my retainer exactly right the first time and no tweeking was necessary. I highly recommend this dentist office and will be returning for all my dental needs. Jann Cross
