Colorado Low Income Dental

My husband and I recently moved to Longmont and needed to establish ourselves with a new dentist. Dr Stephen Perry is wonderful. Really friendly, respectful and focused absolutely on my specific tooth issue. My visit was a very pleasant experience.

This is the absolute worst dentist office I have ever been to. On three separate occasions, THREE. The office personnel called to tell me that they were canceling my appointment to get my cleaning just hours before my scheduled time. You have to wait weeks just to get an appointment there, and I rearranged my schedule on each date to be available, and without any consideration they cancel me just hours before my scheduled appointment time.

When I asked why the office personnel said I'm not sure, because we have available scheduling, but the dentist can't see you for a few weeks. So I played this game for a while, but now I realize it's Medicaid discrimination. I realize they don't pay out as much as most insurance companies so it would make sense why they wouldn't want to take me with limited staffing.

I will be going to the Medicaid office with this information, and also the medical board of examiners. I didn't ask to be discriminated against. I was a longtime patient, and it's clear you don't want my business based on my insurance. Nobody schedules somebody out weeks in advance on three separate occasions, and then calls hours before to say that they can't see me anymore that day.

It's obvious I was being phased out. Additionally when I asked for my records to be sent to my new dentist I filled out a record release form, and when I showed up at my appointment they had never received my x-rays or exams from dental health Longmont. I requested this specifically and filled out the necessary paperwork. I was sent an email promising it would be taken care of immediately, a month later when I showed up to my appointment at my new dentist they had never received any records. Negligence, callous disregard, and discrimination are just a few words I can think of to describe this office. I won't be letting this go.

Dr Perry has a tremendous amount of experience and continues to practice simply because he's dedicated both to the science and his patients. He takes the time to explain the chemistry or physics of what's going on, tailored to the patient. He is attuned to recent breakthroughs in dentistry, sometimes accomplishing the seemingly impossible. His hygienist, Vonda, is equally experienced, always pleasant, thorough and a maestro with her instruments. Disclaimer, there has been a turnover at the front desk which leaves a lot to be desired but don't let that dissuade you.

Dr Hutt would not willingly smooth the surfaces of my two fillings, as is normally done. I had to repeatedly ask him to smooth specific areas, and he would polish them, but ignore the other bumpy areas nearby. Is he going blind? Also, the inside of one of the fillings ached for months after placement. Did he forget to put on the stuff that prevents that pain?

He said, "Oh it's amazing, the stuff people don't notice about their teeth." That was chilling. I happen to know what normal dental procedures are, but a lot of people do not know what is included in good quality dental work, and so they can't ask for it. Then I received a bill for an extra $70.00 over and above what my insurance normally pays! The office won't say what it is for.

My insurance, however, pays 100%. I have never received an extra bill from a dentist before. These are not standard operating procedures. On the good side, the office is pleasant, clean, and free of mold and perfumes; and the hygienist, Vaunda, is thorough and generally excellent.

This office is terrible. My wife and I both had dental procedures done a year ago. Neither were done by Dr Howell (who is no longer with the office) and since then both of us have had to have the work redone because of the poor quality of work. We've also been charged additional fees that were "recently discovered" on our account. Whenever I ask for paperwork, they say they'll email it and never do. Why they can't afford a stamp is beyond me. Save yourself the trouble and avoid this office at all costs.

I was NOT happy that they did not inform me that my dentist had left the practice. How can these people sleep at night deceiving patients by pretending that nothing has changed. This office has changed its name and website, obviously trying to hide from all these bad reviews but clearly these are self inflicted wounds. I read Dr. Howell's explanation on the original Longmont Dental Health website as to why he left this practice. I totally respect and appreciate his ethics and focus on patient care. The new management and doctor apparently have a different agenda.

I went in my my regular cleaning and was surprised that my dentist was not there. Dr. Howell was always warm and friendly. He would would come out and visit with me before I went in for my cleaning. I asked Vonda where Dr. Howell was and she said that he was unwilling to use their new laser camera (a gimmick in my opinion). I don't know how all this works but I still consider Dr. Howell to be my dentist, not this new guy, Steven Hutt, just because he walked in the door. Hutt told me I needed 3 crowns because the teeth had micro-fractures. I just didn't trust him so I found my dentist online and got a second opinion. He said none of the teeth needed crowns.

I have been going to Dental Health of Longmont for four years, ever since I moved to Longmont, and have always found the care I receive there first rate. Even with the departure of Dr. Howell (and I was sorry to see him leave), I still find the care and service at Longmont Dental Health professional and superior. I am still seeing the same dental hygienist I have been seeing for three years and Dr. Hutt is responsive to my needs.

Dr. Howell is NO LONGER the dentist at this business located on 312 main street. Before my scheduled cleaning, I was only told that the office had moved not that the entire office, staff and dentist had changed. I want in there today for a regular cleaning and a new dentist came into the room to do the cleaning (odd- why don't they have a dental hygienist?) and when i asked where DR. Howell was, the "new" dentist said "he suddenly retired." and when i asked where my typical dental hygienist was, they told me "she retired too". everyone in this office was new and acting odd.

They insisted that they sent me an email about Dr. Howell's retirement but I never received it. I asked them to send me something else today and I received that via email right away. I can't tell you if this dentist is a good dentist, or not. But I looked up Dr. Howell on the internet and it looks like and he may have moved to another dentist's office in longmont. i am not sure why anyone would try to mislead a patient? Not sure what the story is but IF I were reviewing Dr. Howell, I would give him 5 stars.

Dr Howell and his staff are wonderful. They do a great job of making you feel comfortable in an uncomfortable situation. Dr Howell is practical and doesn't suggest anything that isn't necessary and it doesn't feel like he's trying to get the most money out of every patient.