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Floss & Smile Since 2005, Floss and Smile, PC "Cosmetic and Family Dentistry" has been working with patients to provide the best dental care for patients in the Alexandria area. Dr. Kimberly Townes D.D.S.'s experience in dentistry is coupled with genuine concern for their patients. All our staff is dedicated to your comfort and prompt attention as well. Our goal is to keep your teeth healthy and your smile.

This web site provides you with an overview of our practice and the field of dentistry. As you navigate the site, you'll find information about Floss and Smile, PC's, "Cosmetic and Family Dentistry's" practice philosophy, dentists, our Alexandria dental office location, insurance policies, and appointment scheduling procedures.
Services
The brief descriptions below are designed to familiarize you with our staff's training, professional credentials and work experience. Kimberly Townes, DDS is originally from Richmond, Virginia where she was a track and field stand out for Highland Springs High School. She then attended The University of Tennessee, Knoxville on a full athletic scholarship, where she earned a B.S. degree in Biology / Pre-Dentistry.
From whitening to contouring, Duke St Alexandria, VA is equipped to handle all your cosmetic dentistry needs. Your initial oral examination includes a visual examination, charting, periodontal probing, diagnosis and treatment recommendations. We will also take x-rays, which includes the panoramic x-ray for proper diagnosis of the anterior (front) and posterior (back) teeth as well as the bite-wing x-ray series for proper diagnosis of proximal decay of posterior teeth.Implants are synthetic structures that are placed in the area of the tooth normally occupied by the root.
Comfort and convenience are the hallmarks of Floss and Smile P.C.'s office operations. To ensure your convenience, below is the information you need about our hours, location, appointment scheduling, insurance acceptance and billing. We know you have many choices when choosing a Dentist in Alexandria, VA so we have made requesting an appointment a simple process via our Web site.
Teeth whitening done in a professional dental setting is a safe, effective way to brighten your smile. It's also perhaps the most economical cosmetic dental procedure. Depending on the whitening method you choose, results can be dramatic: in-office whitening, for example, can lighten teeth three to eight shades in a single hour.
Reviews (13)
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Calvin Casey
Mar 23, 2021
I loved Floss & Smile. It was my first time visiting, and the experience was great. The young man at the front desk is amazing. He's the exact type of person you want in that role. My dental hygienist, and X-ray technician were very professional and pleasant. Dr. Townes is truly a doctor of integrity, and super knowledgeable! I'm happy to have finally found my dental office in the DC area!
Nicole Cj Lyrical Campbell
Feb 25, 2021
My first time going to Floss and Smile was my last. The dentist put on gloves to prepare to do an exam but needed an item, so walked around the office to find it, came back over to me touched the mouse and keyboard and proceeded to open my mouth with the same gloves on.in the middle of a pandemic! I stopped her before she touched me and asked her to change her gloves, she seemed bothered by me asking. I will not go back to that office.
Tyrone Terry
Dec 14, 2020
I am very pleased with the service I receive every time I go to Floss and Smile. Dr, Townes makes all her patients feel valued and give each patient first class service. Chris the receptionist greets every patient with a warm smile and greets each patient by his/her name. Also, Richyl the hygienist gave me professional service. During my cleaning she constantly checked with me to make sure I was comfortable. I highly recommend Floss and Smile to everyone in the DMV area. You will be happy with the service you receive from the staff. I am definitely a satisfied patient.
Sypress Davis
Nov 04, 2020
Thank you for taking such great care of a grown woman that turns 5 when she goes to the dentist! Your staff is friendly and professional. I was kept comfortable and the office is bright and cheery. Also, the parking was easy and right up front.
Alan Paez
Sep 02, 2020
Had my first cleaning after the office reopened. The new COVID-prevention procedures were thorough and I felt safe. The staff were all friendly and glad to be back seeing patients. Overall a very positive experience.
Cee Eliza
Mar 09, 2020
Dr. Kimberly was amazing! I had been putting my root canal off for some time out of horror stories about other dentist. I'm glad someone recommended me to her! Gentle touch and walked me through everything we would be doing that day including an explanation of my dental plan going forward.
Kim Lawrence
Feb 29, 2020
Dr. Kimberly Townes and her staff are wonderful. They make you feel comfortable, and work is done very efficiently. Dr. Townes will give multiple options of treatment, and I love that. You can choose a more conservative form of treatment, if you want to save some money. I've been very satisfied with the treatments I have received here, as well as the level of knowledge, expertise, and caring in all the staff that work at Floss and Smile.
Fred Stanback
Feb 24, 2020
A great place to get dental work done! Dr. Townes is wonderful! She works closely with you throughout your treatment plan process. The staff are very professional and polite. I recommend Floss and Smile to anyone needing dental work!
LoraJ
Feb 06, 2020
First visit - everyone was super nice and came out without any additional questions as everything was explained or answered! Office is easy to get to. I live close enough to walk but it appears that there are plenty of parking paces allotted to the office. Second visit - still more than happy with Floss and Smile! Reception staff were super friendly and made my day with how sweet they treated me. Both the hygienist (forgot his name ) and Dr Sample were wonderful. I highly recommend this practice!
Gabrielle Nycole
Apr 07, 2019
I had a wonderful experience for my first visit to Floss and Smile. The staff was great and Dr. Townes took her time to greet me and tell me about my problem areas. I would highly recommend this for dental office for my family and friends.
S. N.
Mar 16, 2018
We've been coming to Dr Townes for nearly eight years, and have been consistently happy with the service and quality of work. The visits are fast and conveniently scheduled. The staff is friendly and knowledgeable. I would highly recommend this office to anyone seeking an excellent dentist.
C. Joyner
Apr 13, 2017
Dr. Kimberly Townes is an awesome dentist who has been my dentist for many years! I am always so highly impressed with her expertise and knowledge. She uses state of the art and cutting edge tools along with having a state of the art facility and exceptional staff. I trust all of my dental needs to such an exceptional dentist who is truly in a league of her own who has set the bar extremely high in the dental industry. Dr. Townes is the dentist who anyone who needs dental care will be highly pleased and will always get an outstanding level of service!
B. N.
Nov 23, 2015
Please do not risk going to this place! This dentist should not be practicing! My very first appointment seemed fine, she set up a plan with me to get some dental work done. When I returned to do it, she was like a whole different person. Not only was she late to take me back to my appointment, she also left before we began working on my crowns to tend to another patient.

She was gone for a little more than 30 minutes! As a working mom, it is very frustrating to schedule an appointment, have my husband take off work to watch our kids, only so she can misuse my valuable time. When she finally came back, she was so rough. She was drilling so vigorously, and didn't even try to numb me good. I was in so much pain! When I said something about it hurting, she reached in with a huge needle and began numbing me all over.

It was almost in a manner as if she was upset I was in pain! I have had plenty of dental work done, and I can tolerate a decent amount of pain, but this woman did not care or even check on me being okay. I paid over $500 at the end of that visit, and I cried when I left due to the way this woman treated me! I went back to my appointment today to have my permanent crown placed.

The only reason I went back was because I thought MAYBE she was having a bad day. Truthfully, I didn't want to go through this whole process again either. Today, they were 35 minutes late calling me back to my appointment. I asked her to spend sometime at the end of my appointment so we could go over my plan, and she completely dismissed what I said.

She never took the time to hear me out. She is very rough when doing dental work, and uses the needles as if they are weapons. Her bedside manner is THE WORST I have ever experienced. This is extremely disappointing. I will NOT go back. It wasn't just a bad day. This woman should NOT be practicing. She seems hurried and distracted and does NOT care if she is hurting you in the process. Do NOT trust this woman with your dental care!