Dr. William L McCune

Both Dentist Dr. McCune and hygienist (Jackie) were great, very professional and I enjoyed the visit for my Exam & Cleaning. Thank you for your services.

I received a post card from Creekside Dental the other day and knew I needed some work done so I made an appointment. What a lovely building. Clean. Great staff and assistance and the dentist was the best! I'm so glad I went here and I can't wait to go back! (who says that about a dentist?) LOL

I went in for a cleaning and a checkup. I wasn't sure what to expect, because I hadn't been to the dentist in 20 years. However, I had nothing to worry about. This place made me feel so comfortable.

Absolutely the worst and most rudest set of technicians and staff do at a hospital or dental community I hope they really suffer and their business goes to shit because of the way they treat their patients I went in there they're all for the money more money let me charge you this let me x-ray you that let me pick it this let me get this let me do this all we didn't work well I don't know what to tell you very very unprofessional I know you see some other comments and reviews on this page but those are their friends I'm an actual client that's been going there for years and is tired of the treatment that they have been shelling out

This dental practice is superior. Dr. McCune is able to merge art and science to provide restorative as well as preventive dentistry. I am very pleased with my experience at Creekside because everyone is courteous and professional.

My wife is very much pleased with the doctor's treatment. She likes the doctor. She also appreciate Ms. Sheri's excellent dealings with the patient. I myself like Ms. Sheri for her continuous supports and help all the time. She is really good. Thank you Kind Regards Somanath Dev, Ph. D.

I've been going to Creekside since 2007. Even since having moved into the city, I still will use them and recommend them to anyone. They are great at follow ups, great with both insured and cash only clients, and their frontline ladies from the Front Office to the Dental Hygienists are top notch, patient and outgoing in their approach. Give them a try. Won't regret it!

Great experience. Dr McCune was very professional.staff and techs were efficient and very knowledgeable. I would highly recommend to anyone

Went in for a cleaning, checkup and exam and because two fillings previously done at Creekside fell out. I was charged $906.00 for the 45 minute office visit. There was a charge of $600.00 for periodontal treatments. I don't know if it was necessary or not but I should have been informed of the additional treatments and charges before the work was done.

I am 69 years old and have seen four dentists in my lifetime and prior to this dentist have never had a filling fall out. Basically every filling put in at Creekside has fallen out.

Thanks so much to the great team at Creekside Dental and Dr. McCune for providing excellent dental care for everything from basic cleanings, check-ups, cavity fills, replacement crowns, comprehensive x-rays, etc. They treat all their patients with care, compassion, and respect. The facilities are first rate, the safety precautions taken are extraordinary, and the office staff have been so helpful with insurance billing questions.

Our family have been patients for over 30 years! The hygienists are amazing as well; including Christine, Nina, Lourdes, and Diane. Love the new modern high-tech office as well.

Just had my first appointmnet at Creekside Dental and was so happy with the experience! Nina did my cleaning and she was incredibly knowledgable, clear and thorough during the entire time that I was in her chair. Not to mention how friendly she and the rest of the staff were! I highly recommend a cleaning with Nina if you are looking for someone who will do a great job taking care of your teeth!

Nice mailer they like to send out every week. Five-Star dentistry. 0 star billing and customer service. Sure the actual dental work is great, the doctor is top notch. Don't wait for them so put all the assumptions of billing square on the patient. Never checked at the initial visit for insurance and assumed would be full out of pocket for a $1,300 procedure.

I've never in my life been to a doctor's office of any kind, dental or otherwise that didn't ask me if I had insurance, let alone assumed we didn't and then said that the patient needed to take more responsibility and it's not their problem. I see how it's not with $1300 in your pocket! If you want a great cleaning and you remember to tell them up front that you have dental insurance, go for it. If you want to get taken advantage of and tossed to the curb like a piece of trash it's at your risk. Will not ever go back or recommend with these billing practices.

If you're looking for a 5star Dentist this is the place! Very professional not to mention the work they do there is phenomenal! From my root canal to my cleaning! I live this place so much and they also are educational on your teeth. Thanks to my Beautiful Grandmother I found this place!

My family and I have been going to Creekside for many years but have had enough. Stopped accepting my insurance and made me pay upfront for everything. Insisted on sealing my kids teeth even after we expressed our concerns with it. Agreed to go ahead with it for our daughter and she ended up getting a cavity from the sealants. Then charged me to drill and fill the cavity.

I expressed my concern with the amount of x-rays and every time I go in for cleaning they insist I have x-rays done. Tired of telling them I don't want an x-ray every year.

Beware. If you are due a refund check, good luck getting it from this office. Visit was paid in full by credit card at time of visit. Dental insurance also paid their office for same visit (our last appt). Creekside dental made an error in amount of refund to my mother which means they owe her a balance. They claim a second check was mailed over a month ago. We have not recd it and they will not cut another check. Office person in charge of cutting checks hung up on me. Do not go here if you do not want billing aggravation.

Terrible office staff. Left a message on my husband's phone telling him that his wife is a nag! Not professional at all. Plus they take your money before starting any services!

I have been a patient at Creekside for a number of years. I have found the staff to be pleasant, my care to be excellent and I have great confidence in their professionalism. Dr. McCune has always been very responsive to my needs. My whole family uses this practice. It is a half hour drive but well worth it! Thanks

I had a terrible experience. I used to go there, and at my last appointment, they ask me to set a reminder for my next appointment in 6 months. Well, I forgot about that after 6 months and now they are coming after me for $100 penalty. I cannot believe it, but that is how they treat their patients, see their e-mail below. From: Bill McCune creeksidedental@sbcglobal.net Date: Wed, Dec 6, 2017 at 11:42 AM Subject: Daniel's missed apt Good Morning, I am sorry it took so long to get back to you, I discussed your acct with my office manager and we are going to go ahead and write the missed apt fee off for Daniel. Our office policy requires a 48hr notice for canceling or rescheduling of dental appointments. Thank you for calling yesterday. Have a great Holiday Sheri Creekside Dental

Went once and won't go back. They have no idea how to communicate with insurance company. Appt lasted over an hour. They took xrays then said i needed a deep cleaning which required a longer appt. They said they had to coordinate with the insurance and would call to set up the deep cleaning. 2 weeks later they called. Meanwhile they billed me 50 and insurance 150.

I actually stumbled upon Creekside Dental while trying to figure out where to take my boyfriend after a hockey accident. He used to go here as a kid and they still had him in their system. But the best part is that when we called we were able to get him in for an appointment and the first stage of work the same day. While I waited, I was able to get a cleaning done as well. The staff is super accomodating and very friendly.

This was an amazing cleaning. It didn't hurt at all. Wonderful customer service! A very nice office and everyone is very nice and polite.

They have a pleasant staff and Dr. McClune seems to be knowledgeable. It took forever to get an appointment with them. I took an appointment to get my teeth cleaned after an initial free checkup. But at the time of check-in they warned that it was a deep cleaning which would cost something like 750 USD. And that they had not yet got it approved by the insurance company.

I played it safe and decided to go some other time after all approvals were in place. Before I did that, I got a letter from them that Delta Dental is not paying them for work done and all patients are liable to pay for work done. So, I am looking for another dentist.

The staff here are very friendly and thorough! I changed dentists because I was not satisfied with my last one. I am definitely glad I made the change and am completely satisfied with this dental office!

Great service. The people that work there are very nice and they are not in a hurry to just get you out. They are ready to explain options and I recently started my Invisalign treatment with them. They make sure that your insurance is in network and give suggestions. Make sure to book with them in advance though!

Very nice people! Prices are outrageous tho. So BEWARE. I was in PAIN for a week, got in on a Monday, another appointment on Wednesday, got the tooth pulled, which was on day 7 of said EXTREME pain. I went home with a light wallet and NOTHING for my EXCRUCIATING PAIN. Mind you they stress this you gotta be, we'll get you "pain free" bs. Really like them but NO WAY am I coming back. And THANKS for making me feel worse for a few extra days, when I could be at least comfortable. Let me pull your tooth and send you home to take effin advil. UGH

Warning, this dentist office rips you off. This is a true story of how they scammed me out of $500. On November 26th i went into their office to schedule an appointment because they sent me through the mail a solicitation for a free x-ray and free initial exam. They told me I needed a cleaning and the charges after they ran my insurance card through was $500.

They wanted their money paid in advance before the work was done so I went to the bank and withdrew the money and paid them. The appointment was for Dec. 1st and i had my teeth cleaned, which took about 90 minutes. Later that week I received a bill from them for an additional $500? I called to find out what's up? and they said because my teeth needed a "deep" cleaning I owed them an additional $500.

They never told me up front what my real charges were going to be even though they had 5 days to research the billing with Humana Insurance. They don't wear a mask there just because their in the medical profession. They also wear a mask because they're highway robbers James W (buffalo Grove)

Yes the front desk staff are friendly, but it seems to stop there. Personally I don't enjoy having a conversation with a fist stuck in my mouth. But who cares?! I'm only a client. I've told my hygienist that in tired and just want to close my eyes and get it over with. I was being asked questions left and right, nothing pertaining to my teeth. Ugg. Think I'm over this place.

This is the best dentist office I've ever been to. The front office staff is super friendly, discreet, and they know how to help you get the max out of your insurance. For instance my insurance company wanted to downgrade my natural color fillings to the metal ones. after jockeying back and forth the ladies up front got the insurance company to cave and pay for the better treatment.

As for Dr. McCune, he is a fantastic dentist, is super careful but also very fast which is great if you are having a major procedure like a root canal. I wouldn't trust anyone else with my teeth. Diane, the hygienist I worked with is also amazing.

I'm a Benefits Director for a large local company and am picky about which providers I personally use but also which ones I refer our employees to. Last year I used Dr. McClune for the first time and was impressed with him and the hygienist. In January, I called to make a ROUTINE cleaning appointment for my 20 year old son - who knows absolutely nothing about insurance.

He went for his cleaning appointment and was told that he had to come back for his cleaning because he had 2 cavities that needed to be filled at the same time. Immediately, I was contacted by the office to collect my credit card number to pay for the fillings. During this conversation, the office staff said not a word about changing any of the services that I booked for the appointment.

Imagine my surprise when a few weeks later, I get the Explaination of Benefits form from my insurance carrier showing that Dr. Christian billed them for $1672 for Periodontal cleanings that I knew nothing about. When I called the office, I was told "that my son is an adult and he approved the services". Since when does a 20 year old kid know the difference between a ROUTINE cleaning and a periodontal cleaning - they don't and my son certainly didn't.

All he heard was cleaing. In fact, if this office was above board in their approach to treating their patients with honesty, why didn't they tell me this when they called for my credit card so they could bill me. Not a single word was said! It's a really sad day when a business has to start ripping off kids to make money. Shame on Dr. Christian.

And then he had the gall to state that the issue is a lack of communication within our family. HOW DARE HE! Shame, shame, shame! Dr. McClune may want to start to rethink his partnership stragety if he wants to remain in business. Rest assure that I've share our experience with many in the community but certainly with the 2000 employees we have. There won't be any more referrals to this office. Buyer beware! Debbie