Arbor Dental

Inconsiderate and Rude. I was there for over an hour in a waiting room before Dr. Jaffer came in and told me they were too busy to have a hygienist see me and I would have to come back for a cleaning. What? Why didn't they tell me when I got there? Why didn't anyone call me and tell me not to come? How is this acceptable? I was trying to find a dentist that accepted my new insurance but I would rather pay out of pocket for a cleaning elsewhere than come back to an office that does not value my time. This is an extremely busy week and I happily would have rescheduled if anyone had the courtesy to call me.

I have nothing but positive things to say about Arbor Dental, and about Dr. Jaffer in particular, having been a patient of his since 2012. The staff are friendly, the hygienists are thorough but gentle, Dr. Jaffer and his colleagues are adept and committed to providing personalized care, and the facilities are clean and up-to-date. If you're looking for a new dentist, I highly recommend Arbor Dental!

Money hungry, unorganized terrible dental office. They quote you a price, ridiculously overcharge what you are expected to pay, took 3 months to finally order the bite guard they pushed on me. I had to do three impressions because the dental hygentist didn't take the Impressions correctly. I have to call them multiple times to ask if my $600 plus bite guard was in.

They sent me another patients bill attached to mine (no I'm NOT joking) itemized and all. They fixed a chip on my tooth and it chipped a few months later and they refused to fix it without me paying $350 again. Did I mention I have insurance but they maxed it out on first visit? Just a terrible place don't go here.

I went here for a few years, until a dentist there took a brief look at an x-ray and told me I needed a root canal. I had my doubts about the accuracy of that diagnosis, so I saw two other dentists at different practices to get other opinions. They both said my tooth was fine, and that I had an infection in my gums, not the tooth. I did not go back to Arbor Dental.

I got treatment for the gum infection from a new dentist and years later, my tooth is still fine. If I had listened to the dentist at Arbor Dental, I would have had an unnecessary root canal and had to pay for a new crown.

I had my braces put on by professional dentist at arbor dental! They did an amazing job, people always compliment my perfect smile! The staff is always friendly and professional! Highly recommend if your looking for the perfect permanent smile!

I've been a patient of Dr. Jaffer for years and have experienced excellent care by him and his team of hygienists. They go the extra mile and make my dental appts. much more comfortable. I am toward the end of an extensive Invisalign treatment and, so far, couldn't be happier with the treatment and the care I'm receiving. I also had to have a last minute root canal before a long flight and Dr. Jaffer made sure to get me taken care of in a very timely manner and made a great effort to comfort me as I was very nervous.

He also did a great job with the IV I requested for the procedure. The whole team made me feel more at ease. I highly recommend this practice, Dr. Jaffer is very professional and personable!

The saga continues: In November, I went to arbor dental and they informed me that all of my prior fillings needed to be replaced. Out of blind trust, I believed them. Two root canals and $6,000 worth of dental work later, I realized that they removed fillings to make a profit, hit nerves and basically ruined my mouth for life. It's astonishing what medical professionals will do to make quick money. Lesson learned: ask for second opinions and don't go to this practice.

Although very nice gentlemen, I must be honest that the results of the procedure I had done were not the best. I felt as if my concerns were not understood or listened to. Every time I had an appointment, it was like they had an agenda they had to stick to, and they didn't take my input seriously. I will not claim to be an expert in dentistry, but as a health professional I do the research and have a good understanding of what was going on with my mouth. I had the impression that they did not believe me. I wouldn't recommend this place to family or friends.

I love Arbor Dental! I had a root canal that needed to be done, and the first time it was done (from somewhere else) - it went all bad, so for my second root Canal I decided to go to Arbor Dental- Flew From New York to Ann Arbor for the procedure - and it was Amazing- Felt no Pain - as the Doctor did a good job Numbing my mouth, and was taken care of like a family member- Very Hygenic :-)) I was impressed with the cleanliness of the facility and with precautionary health measure (gloves, masks, etc.) Dr Jaffer Assured me that I will be taken care of and that put me at so much ease just by the word and procedure was a bonus! I would definately Recommend this practice to ALL!

Dr. Jaffer We've received amazing customer service at Arbor Dental. My three sons have autism and they are treated with great care and respect. Arbor Dental dentists and stag go out of their way to make sure my boys' needs are met and are met without discomfort or pain.

I am a difficult patient. Nerves that go everywhere, difficult to numb, sensitive to medication, don't like things near my neck, can't have the chair go up to quickly, or I get faint. All round, I am a difficult patient. Dr. Jaffer and his team are the team for me. They always listen to my concerns, and they do things to make me comfortable.

I know I can trust them. His staff are beyond frendly and approachable. I recently had trouble with a tooth and had pain in my mouth. They fixed one tooth, but suspected the issue was with another tooth. I can never tell where the pain is coming from. Does that happen to you too? I am luckly if I can tell if it is on the top or bottom! Well Dr. Jaffar and his team worked with me over several visits until we resolved the issue.

I finally had the troublesome tooth removed and I am waiting to have a tooth implant. My first, and although I am not excited to have one, I am very happy about two things. First, no more pain! Second, that Dr. Jaffer has so much experinece in this field. Thanks, Dr. Jaffer, my other dentists in your office, and to all the team that helped. You guys have a hard job, and I am thankful that you are so frendly and supportive!

My husband and I have been to Arbor dental a few times now and we have had a great experience every single time! This office really goes out of their way for their patients. The first time I went, I had a cavity chip and they were able to get me in within 24 hours even though I had never been to the office before. Now, I need to have my wisdom teeth removed and they have an oral surgeon come in to their office who I am sure is fantastic. However, since he is not covered under my insurance, I asked if I could go to a different oral surgeon.

Not only was Arbor Dental very patient with me as I scheduled then canceled an appointment with their oral surgeon, they even bent over backwards to help me find an oral surgeon that is covered under my insurance plan. I am incredibly impressed with Arbor dental not only for their high quality dental care, but also for their willingness to go the extra mile to help their patients out!

Certainly the friendliest and most efficient dental office visit I have had. I recived a call prior to my visit to make sure I did not have any concerns or special needs. The office staff was warm and welcoming, with a welcome sign; certainly a big change from the last office I went to! The paper work I needed to fill out was ready and waiting for me to complete, and the hygientist was the best I ever had, she explained every process, she was quick and thorough with a gental hand, she's a keeper, if she leaves I will follow.

This was confirmed by the Dr. who was prompt attentive and insured I was satisfied and did not have any questions. This office has the best team of workers I have ever had the privilege of reviving care from! I could only give a five, but they deserve a 10! Thank you!

The visit was extremely painful. Although I winced and scowled throughout the procedure, the dental hygienist continued on in a not so gentle manner as if she was on the expressway to the next customer. For instance, when she flossed my teeth, she did not try to move the floss back and forth in order to gently insert in between my gums, but instead jammed the floss down to make instant contact with my already sore gums.

I spent my visit enjoying the taste of my blood, as she kept scraping instead of taking breaks to rinse and sunction out the liquid. My gums were sore for the week after due to the lesions near my teeth. When I stood up and took off my bib, I noticed that it was splattered with blood. Perhaps it was because it was near the end of the day or the recent Groupon deal increased demand, but neither of these reasons made up for the lack of care.

Before the dental hygienest left, she told me that my teeth looked great and I had strong teeth. The main dentist then entered, glanced at my teeth for less than 15 seconds, and told me I had two, maybe three cavities. I was surprised to hear that, as I gotten my teeth cleaned 5 months prior without a problem and the dental hygienist gave me an okay without scratching at my teeth to suggest a cavity.

So I asked him to point them out to me, and he fingered to a general area instead of pointing out which teeth on the xray or in my mouth. He then changed from "two, maybe three cavities" to saying, in a matter of fact manner, you have three cavities. Although I pre-paid for a teeth whitening (as part of an extremely cheap Groupon deal), I was told to come back, pay an extra $180 to take care of one of my cavities, and then they'd do the teeth whitening.

I hate to admit it, but it kind of sounded like they were trying to charge me more in order to make up for providing such a good Groupon deal. Even if they were right about my cavities, I'd rather go to another more gentle dentist that is willing to specifically explain to me my dental problems. Later, I received an email from Arbor Dental to write a review on a website called "Demand Force." I wrote that the visit was extremely painful but left out my doubt regarding the cavities.

I clicked submit. A few days later, I returned to the "Demand Force" website and was shocked to see that my review was not on the website. Perhaps I didn't click submit or the internet had a brain fart. But now I also question if Arbor Dental screens reviews. Perhaps. So, if you're getting swayed by all the positive reviews on the internet, think twice.

Best dentist in Ann Arbor, or anywhere in my experience. I have been with Dr. Jaffer for the last 2 years after relocating to Ann Arbor. He is extremely gifted at dentistry, and an expert at administering anisthetic. I'm a little fearful of needles, but I felt almost nothing when he prepared me for my fillings. Like I said, extremely gifted. The office is run very well, and uses technology I have never seen in any other dentistry practice.

My teeth are documented on film and also in digital picture. I get to view through photos any issues noticed when cleaning, and any recommended procedures are well explained so that I can make an educated decision. I've never had trouble getting prompt appointments, and I am always greeted by my first name when I walk in the door. Great attention to detail, and extremely skillful professionals.

This is a great dental practice. I called on a Monday and they were able to get me on Wednesday morning of the same week for a checkup and cleaning. They have digital x-rays, which shows they have invested in modernizing the practice. They also have tvs in the exam rooms where they can play you short videos about the procedure you will be having, or about general dental care such as brushing and flossing. Leah, a hygenist, was great, my teeth felt really clean afterward. Dr. Miller checked me out after my cleaning.

She was really nice. I had insurance, so everything was covered, but they have specials for people without insurance, for cleanings w/ check up and xrays for $97-109 dollars. I'm telling all my friends.