Smile Design Studio - Mark Fal

I've been a patient of Dr Falco and his staff for over 10yrs and it's always a pleasure to go to his office. Everyone is very nice and professional. I would highly recommend Dr Falco and his staff to whoever hates going to the dentist.

I just want everyone to have the best dentist in the world and that is Dr. Falco! He is so calm and kind and caring with his patients! Several of my friends recommended him to me and I'm so glad they did! I use to get such anxiety to go to the dentist till I started coming to Dr. Falco! Now I don't get it at all!' His entire staff is so nice and I'm so glad to be a patient of theirs!

Want to overcome your childhood fears and stigma of a dentist? Try Dr. Falco and his staff at Smile Design Studio. I've never been more comfortable going to the dentist than with Dr. Falco and his staff. Over the past 3 years, they have earned my trust and lessened my anxiety of going to the dentist. - thanks GV

Office staff is very warm and friendly. The doctor takes time to explain everything and doesn't try to sell you services that you don't need. Office and treatment rooms are spotless. Rates are very reasonable compared to other providers in the area. I highly recommend you visit this office for your dental care.

Dr. Falco has been my dentist for years and he's highly trusted by my whole family. He's consistently gone above and beyond to provide excellent service. If you are looking for an expert dentist look no further. His team will make sure to take care of you and deliver a beautiful smile

Dr. Falco is an amazing doctor; perfection and quality of services is always my experience at his dental practice.

Dr Falco is a wonderful, gentle and caring dentist. He has done wonders for me and been sensitive to budgeting. I would highly recommend him. Darren is a fantastic hygienist. I am thrilled with Darren and Dr Falco. Thank You!

Dr Falco and staff are always courteous and respectful professionals. Dr Falco knowledgeably explains treatment options and let's the patient decide. Darren is an outstanding Hygenist with a wealth of experience in oral care.

I have been going to Dr Falco for around 5 years now and I have to say I couldn't be happier. Never have to wait, service is always friendly, and he always explains exactly what he intends to do and the cost. A good dentist is hard to find so I'll never go anywhere else as long as Dr Falco is an option.

Dr Falco is very caring and thorough. His staff are all so kind and make you feel welcome. As someone who has had dental nightmares Dr Falco has made my visits with him painless and anxiety free. Highly recommend.

*** Update from Review left on 9/22/16 by Robert T. My name is Emily and I work for Philips Sonicare. the product that broke after the patient purchased was a reflection of Philips. I did send a replacement Airfloss and a Diamondclean toothbrush to the patient as an apology for the poor experience they had. The message Dr Falco's office relayed about going thru Philips for returns is a protocol we tell offices to use. Unfortunately, in this situation we failed the patient and did everything we could to redeem it.

The patient Robert did seem satisfied after contacting him and getting him a new Airfloss and Sonicare brush. I am very sorry that this reflected poorly on Dr Falco and his staff as I know the exemplary work they do! They have the utmost care and respect for their patients. I would proudly recommend Dr Falco to any family or friend of mine!

I was a patient for 7 years and during that time their customer service has taken a huge hit. They sold me a Philips Sonicare AirFloss Pro for $90. It died after 10 days of useage so I tried to returned it to the practice. Well, I was told they could not refund my purchase and I had to go directly through the manufacturer for a refund. After 14 days you cannot take this broken piece of junk back and refund my money?

If that is how you treat as loyal patient it is time for me to look for a new dentist. As an update, it has been six weeks and Philips had just sent me the RMA paperwork to return the junk AirFloss Pro. They said it will take six to eight weeks to process the return and issue a refund check. I also have to pay the shipping cost. So, after I was sold a paperweight that died in 10 days it is only going to take about four months to get my money back minus the cost to me for the shipping.

The doctor is extremely knowledgeable staff is very friendly the hygienist who cleaned my teeth was the best that I had ever been to. Very impressed. They also have a great giveaway program each month. I hope I win soon!

BEWARE HMO patients! A basic cleaning is unheard of here! Don't be fooled by the warn reception when you enter the dental office followed by a one hour tour of the office. You are shown the bathroom, chair massage room, X-ray room, and two eval rooms. Next, you are placed in a separate room where you enter to see the doctor degrees on the wall where you are told to look at them and you begin to fill out your paperwork. Next, you are presented with a beautiful packaged gift you encouraged to open your purple and white ceramic mug with itheir. business name on it.

The second hour, you get greeted by the dr. After your X-rays for a quick eval. Just when you think they may be ready to start cleaning your teeth, the doc comes in again in the 2nd room where they move you and try to control your personal belongings by putting your purse out of reach. You know the drill, 1,1,1, 3,2,3, Q, 4 etc. you quickly realize they are making your mouth condition seems worse than it is and they tell you you need a deep scaling cleaning in each quadrant of your mouth cost, expensive.before you can get your teeth cleaned because there are no such thing as a routine cleaning.haha joke.

This is when you tell them to go to hell.if not, you may spend money for a problem you don't have. Do like me and get up and btw, you have to stop by the finance office to make your co pay then run and never go back.it's a joke.two hours later, no work done since I refused their so called needed treatment as if I have never been to a dentist on a regular basis and didn't know my own mouth. I hope this helps you.unfortunately this a trend at these dental offices.

May I start by saying that I am diligent in going 2x annually for dental cleaning & exams, brush 2-3x and floss daily. After relocating last year I had to find a new dentist. I was really put off by the waiting room appearance at Dr. Falco's (beach condo sofas?) and the receptionist on my initial visit. She must be one of the most unfriendly people I've encountered in a medical office.

The exam rooms are pretty typical. It had been 20 years since I had to start with a new dentist, so I was caught off guard when my "cleaning appointment" was only an exam, x-rays, & sales pitch for crown and sleep apnea device. When I complained about feeling mislead, they said the hygienist had an emergency and couldn't work that day. I scheduled another appointment for cleaning and left.

The actual cleaning appointment went well, but I was very clear to tell them my husband's initial cleaning appointment was for the following week and he would not be gracious if they pulled the same stunt they had with me. It had better be for cleaning and not a sales pitch. He got his x-rays & cleaning, along with a 2 page quote on fillings & crowns.

I really felt Dr. Falco & staff were more interested in the dollar that the patient. Now the drama continues. Calling me to reschedule my husband's 6 month cleaning & then didn't follow thru on their end. When they called the second time to reschedule the same appointment I told her they had already done this, gave her the new date & time, but that slot was already taken. Makes me worry about everything that goes on there.

This place is the best! Great people and the quality of work is fantastic! I can't begin to tell you how great my experience has been. I've been coming here for nearly three years and I've never had a bad experience. I've had a lot of different dental procedures done and Dr. Falco has always taken the time to explain the procedure and to follow up to ensure everything is going okay afterward.

And the staff -oooh the staff. They all rock! Michelle, Joanne, Jennifer - the whole crew is so friendly and they take the time to get to know their patients. It makes going to the dentist a lot easier!

I love my dentist. And you know what, you need to love the place where you are about to let other people mess with your mouth. I certainly do here. The staff is always very friendly and check you in fast. I once had a car accident and the next day early in the morning they were ready to attend me. Although they are very far from where I live now, I still drive to this location because I only trust Dr. Falco. Thank you all for the great service you have all given to me and my family all these years.