Our dental care family, situated in Redmond, Washingon - Dr. Rod D. Robinson, Dr. Andrew B. Traxler and our skilled staff - have given the families in our area skilled, up-to-date dentistry for over twenty years. Many of the people we met back then are still with us today because they appreciate our individual care and commitment to their comfort. Those are important relationships to us.
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Reviews (32)
Nermine B.
Dec 03, 2021
We used to love the place until they got new front desk staff who are extremely unfriendly, but also the office itself became money hungry. Started doing small things here and there without letting you now it's not covered by your insurance- you go to check out and the Bill you for hundreds out of pocket telling you it was necessary. I referred my parents and they took advantage of their language barrier and had my dad do an X-ray for $300.
Then most recently my husband, surprised us by a bill of $45 for an exam that wasn't done or requested, it was a regular cleaning. We told them we aren't coming back and the girl said okay I'll cancel your future appointments. Shows how much they value their patients- not! They lost 4 patients for now along with everyone else we referred to them and won't be going back. Lots of other honest dentist offices out there. Thanks anyways!
Then most recently my husband, surprised us by a bill of $45 for an exam that wasn't done or requested, it was a regular cleaning. We told them we aren't coming back and the girl said okay I'll cancel your future appointments. Shows how much they value their patients- not! They lost 4 patients for now along with everyone else we referred to them and won't be going back. Lots of other honest dentist offices out there. Thanks anyways!
Don Hennke
Oct 24, 2021
After visiting multiple dentist that were in my insurance network and being disappointed with their diagnoses, treatment plan, or just trying to take care of the short term fix, I was recommended to Robinson Dental by a friend. I was seen promptly and initially by Danielle who was fantastic! After the initial X-rays and examination Dr. Robinson came in to go over everything.
He explained my diagnoses, multiple options and reasoning behind each one and then answered all of my questions. Thank you guys very much for making a tough situation feel manageable!
He explained my diagnoses, multiple options and reasoning behind each one and then answered all of my questions. Thank you guys very much for making a tough situation feel manageable!
Sam C.
Oct 20, 2021
Jodie B.
Jun 04, 2021
Been going to Robinson dental for over 35 years! I started off with Dr. Don and now Dr. Brent. This dental office has always had the most amazing staff! I've always felt like they know me and do a great job keeping me in the loop with my dental care. Dr. Brent is friendly, funny and seems to really enjoy his job. I've gone through many hygienists over the years and I have lived them all. The office is always very clean and they've done an excellent job making me feel safe during all of my pandemic visits. So grateful for such an amazing practice!
Wesley
May 28, 2021
Brett Tuttle
May 01, 2021
Dr. Robinson is empathetic and always puts me at ease. He has a way of doing that. Very professional and easy to talk to. He addresses all my dental needs. A perfectionist, who seems to love dental challenges. Excellent dental care. All his staff is wonderful as well, Tamara, Danielle, Hitayit and all those whom I did not mention by name. Livia Toth Tuttle, RN, BSN
Myra Wilson
Apr 17, 2021
EVERYONE here is amazing. I hopped around dentists for years until someone suggested I come see Dr Robinson. They stay up-to-date on modern dentistry and even care about your over all health care. I had felt a little insecure about the appearance of my teeth, even though they were semi healthy. Dr Robinson sat down with me and asked what I liked and didn't like, within a year I started loving my teeth ( 9 months Invisalign and some minor fillings). Talking care if your teeth is so much easier when you love them. Thank you so much for taking good care of me!
Jon Schweiss
Apr 12, 2021
I broke a tooth over the weekend. I called the office when they re-opened Monday morning and was able to make an appointment to be seen just hours later that same day. Dr. Brent and Danielle examined the tooth and throughly explained all the treatment options. I chose to have a crown. From beginning to end, the appointment took less than an hour and a half. Terrible circumstance. Terrific response by everyone at Robinson Dental!
Patrick Jacoby
Feb 14, 2021
Of all of the dentist offices I've been to in 65yrs of care, Robinson Dental is the best dentist office ever. I'm amazed at the level of thoughtful, gentle, quick, and personable care I've been given. And watching out for my insurance usage so as not to exceed my coverage, I'd say they not only have my dental care covered but my financial back as well.
Diana Jensen
Dec 20, 2020
Our family has been going to Dr. Robinson for several years now. They take great care of their patients. they don't "just" clean your teeth. they care about their patients as a whole, checking your blood pressure, lymph nodes, etc. If you are feeling chilly. they lay a warm blanket over you. They make 100% certain that you are feeling comfortable and, that you have a good experience! Thank you Robinson Dental, for caring about my family! Sincerely, Diana Jensen
Lisa Harman
Dec 13, 2020
Been going to Robinson Dental since 1995. first Dr. Don and now Dr. Brent and always a great experience! I even got my husband and son to go as well. Dr. tells you up front what can be done and listens to your concerns then gives you options, as needed. Never disappointed! Caring, Professional and truly great dentist(s)!
Rjrazz
Nov 09, 2020
Mason J.
Jul 23, 2020
Marcela Vlahova
Apr 02, 2020
Robinson Dental is like a family to us. The staff is fantastic trying to accommodate our needs reschedule when needed and even wait on me few times when running late due to traffic. Doctor Brent Robinson has done some outstanding work on my bridge and been taking care of my family for over 7 years. To get on the calendar for regular checkup takes some time - you may need to schedule app 6 months + for cleaning. That comes with small office fully booked. If you are in pain, they will do anything to take you in ASAP.
Kara Darby
Mar 24, 2020
I just had a wonderful experience at Robinson Dental! As soon as I came in for my appointment, even with it being 7AM, the women at the front desk were so warm and helpful. Danielle, Dr. Robinson's assistant, was bubbly, upbeat, informative, and precise as she helped me get started with Invisalign. They're office includes the latest technology. Dr. Robinson is friendly, interested in his patients, and brilliant in his craft. If you are looking for a dentist in the area - look no further!
Kelly M.
Mar 10, 2020
Kelly I.
Jan 08, 2020
This is the dentist for you IF. You want 6 months of follow up for an unsuccessful dental procedure and the problem never gets resolved until you go to a new dentist. This is the place for you IF. you want to be up sold on dental products like the WaterPik because you have "gum issues". A 6week follow up appointment was scheduled at which time they said we don't need to check your gums are fine. Hmmm. This is the place for you IF. You want to feel like you're on the set of MIB and all the assistants and hygienists (all female) refer to the dentist as "the doctor".
Shannon R.
Aug 22, 2018
Denice P.
Feb 08, 2018
My husband and I have been coming here for years. However, my husband just retired and does not have dental insurance. They are now charging us well over double for a crown, what we were charged when we had insurance and had to pay out of pocket. What is even worse, we used 2 different cards at the office that we only use for emergencies, and a few days later, the number was being used someone else. One of their employees likes to steal credit card numbers of their patients.
Diana J.
Apr 29, 2017
I received a reply from Roger W. indicating I had years of service and was suddenly blasting this man. It was from Salem, Or. When you are a loyal patient it does not take time to send you to yelp. I talked to the staff which he relieved of their duties. I talked to him. Things did not change appreciatively. I had a crown put on by him. He either replaced it or used the one I saved four times.
The last time he indicated that he was going to a really good job so it would stay. One time it came off with gummy bears, another while chewing on a steak and another while eating a ham sandwich. The least amount of time that it stayed on was 2 weeks. Oh well, I am moving so I won't have to deal with this.
The last time he indicated that he was going to a really good job so it would stay. One time it came off with gummy bears, another while chewing on a steak and another while eating a ham sandwich. The least amount of time that it stayed on was 2 weeks. Oh well, I am moving so I won't have to deal with this.
Amy F.
Nov 05, 2016
I am changing my review after the experience I had at Robinson Dental on one of my visits. Prior to this visit I had seen Dr. Robinson a few times and had no complaints (minus he always seemed a bit rushed with me). I was getting a cavity filled and Dr. Robinson dropped a tool in my mouth that cut my lip/gums. It was a very traumatic experience and I know he felt horrible about it.
I returned shortly after that to have the remainder of the cavities filled and I was very nervous and a bit traumatized by the situation that had occurred previously, and asked for gas to sooth my nerves for the procedure. A few minutes after receiving gas, one of the Dental Hygienists approached me about my decision to get the gas and began questioning me about the reasons, if it related to what had happened previously and tried to deter me from getting Nitrous Oxide.
I felt extremely uncomfortable being questioned in this state about my choice. I wanted nothing more than to run out of that office. After I had my cavities filled I went to the counter to pay for the gas and I was told that it would be on the house due to the experience I had had. It was a nice and unexpected gesture considering all that had happened.
What was not nice was receiving a bill in the mail weeks later for the Nitrous Oxide gas that they said I wouldn't be charged for. It was the final straw for me and I have decided to go elsewhere for my dental work. I am sure what happened to me was an unusual occurrence and Dr. Robinson is a great dentist, but how the situation was handled was very bothersome.
I returned shortly after that to have the remainder of the cavities filled and I was very nervous and a bit traumatized by the situation that had occurred previously, and asked for gas to sooth my nerves for the procedure. A few minutes after receiving gas, one of the Dental Hygienists approached me about my decision to get the gas and began questioning me about the reasons, if it related to what had happened previously and tried to deter me from getting Nitrous Oxide.
I felt extremely uncomfortable being questioned in this state about my choice. I wanted nothing more than to run out of that office. After I had my cavities filled I went to the counter to pay for the gas and I was told that it would be on the house due to the experience I had had. It was a nice and unexpected gesture considering all that had happened.
What was not nice was receiving a bill in the mail weeks later for the Nitrous Oxide gas that they said I wouldn't be charged for. It was the final straw for me and I have decided to go elsewhere for my dental work. I am sure what happened to me was an unusual occurrence and Dr. Robinson is a great dentist, but how the situation was handled was very bothersome.
Debbie P.
Jul 28, 2016
I've been a patient of Dr. Brent Robinson, since he took over his Dad's Practice, and have been with the office for quite some time! I highly recommend him, he is a very gentle, caring dentist and he won't disappoint you, he carries the most up to date equipment also! My childhood dentist was not so great, so when I came to Robinson Dental, I was very nervous, but from the first time I came til the present time I have had Great Service, I really love the staff and Dr. Brent Robinson and will continue going there, I have recommended them to many of my friends, and they are very pleased with results also, give Robinson Dental a try, you won't be sorry, just happy you did!
Bryan S.
Jan 06, 2015
I was CHARGED $662.00 for a standard 6 months cleaning. When I brought it to Brents attention he played the Lance Armstrong defense. He doesn't understand why I'm complaining about paying almost 3 times the standard amount. I have tried taking care of this with out writing a review but got no where. So if you do not mind paying $662.00 for a standard 6 month cleaning than this is the office for you.
T. T.
Feb 18, 2013
I have been going to the Robinson Family Dentistry for 7 years now, and I would not dream about going any where else. Dr. Robinson's dentistry is always evolving and is years a head of any other practice. Brent not only looking at your current situation but makes sure to plan for your future. He takes the time and effort that we wish all professionals would.
In addition the entire staff is absolutely phenomenal. They all treat your like family and you look forward to your next visit! If I were you I would not go to any other dentist regardless of where you live! You are in great hands!
In addition the entire staff is absolutely phenomenal. They all treat your like family and you look forward to your next visit! If I were you I would not go to any other dentist regardless of where you live! You are in great hands!
Toni B.
Feb 13, 2013
I've been a patient at Robinson Dental for over a decade. If you are looking for professional care in a comfortable setting this is the place. You'll find an outstanding team of hygenists using the latest techology to reduce the stress of your visits; Brent is always adding new skills to his repertoire to improve patient satisfaction. I've sent many friends and associates to this office and will continue to do so.
Rick W.
Feb 13, 2013
I've been coming to Robinson Dental since Dr. Robinson was just a young pup, and his father was running the business! I saw no decline in service or talent, and in fact, if anything, Brent has modernized the office quite a bit! Always friendly, always professional and your comfort is a top priority. My kids are all grown now but each one of them still visits Dr. Robinson even though most have moved out of town!
Michael M.
Aug 09, 2011
I came to Robinson Dental as a referral from my friend. I could not be happier with my experience there. I have now been a patient for about three years and am very satisfied with how I have been treated. All of the staff is very kind and provide excellent service. I would highly recommend Robinson Dental to anyone! They make you actually look forward to your dental appointments :-
Johnnie K.
Jul 11, 2011
Keith M.
May 31, 2011
Today was my first time here. I was a little apprehensive about choosing a new dentist since I moved to Washington. I mean I had the best dentist growing up and I didn't want to be disappointed. After my friend recommended Dr. Robinson to me last week, I thought I'd give them a try. They scheduled me within the week and honestly. NO REGRETS!
The staff was extremely friendly and helpful. They took care of me and gave me practical suggestions on how to better care for my teeth. I would recommend them to anyone. "Here's to you Dr. Robinson" Thanks Brandy and Terry! If anyone asks, tell them Keith M sent you
The staff was extremely friendly and helpful. They took care of me and gave me practical suggestions on how to better care for my teeth. I would recommend them to anyone. "Here's to you Dr. Robinson" Thanks Brandy and Terry! If anyone asks, tell them Keith M sent you
Natalie S.
May 13, 2011
I've been going to Dr. Robinson's office for years and years now, and it seems every time I go in there, there's some new and improved gadget they're using to make my mouth a better place to be. From the digital x-ray machine, to the WARM water that's sprayed in the mouth (which, by the way, made me almost hug the hygienist. this may be the new standard, I'm not sure, but I came from the age where they used to spray ice cold water during the cleaning *YIPES*). such small, but appreciated, efforts to make me a little more comfortable.
What I also like about this office is that they don't seem to mind when I ask them a million questions, and they explain to me, in detail, exactly what's going on with these chompers of mine. They also don't seem to judge me when - through bleeding gums - I tell them I floss daily. Gone are the days of fist-pounding-foot-stomping-"I don't want to Gooooo!" tantrums. Dr. Robinson and his staff are all so nice, and so talkative and put me right at ease, because let's face it, no one ever really looks forward to going to the dentist, but when you have to, it helps to go to a place like this.
What I also like about this office is that they don't seem to mind when I ask them a million questions, and they explain to me, in detail, exactly what's going on with these chompers of mine. They also don't seem to judge me when - through bleeding gums - I tell them I floss daily. Gone are the days of fist-pounding-foot-stomping-"I don't want to Gooooo!" tantrums. Dr. Robinson and his staff are all so nice, and so talkative and put me right at ease, because let's face it, no one ever really looks forward to going to the dentist, but when you have to, it helps to go to a place like this.
Daryl A.
May 13, 2011
I've been to Dr. Robinson twice and have been very impressed with both the quality of the work he's done as well as his friendly approach. He's very thorough and tries to find the underlying problem for any issue that comes up. He and his staff explain the work that they're doing throughout the process and help try to put you at ease.
His hygienists are very thorough in the cleaning. Sometimes this is a little uncomfortable, but I'd rather have them do a detailed job than leave a problem for another day. I highly recommend him and his office.
His hygienists are very thorough in the cleaning. Sometimes this is a little uncomfortable, but I'd rather have them do a detailed job than leave a problem for another day. I highly recommend him and his office.
Kristine A.
May 13, 2011
I have been coming to Robinson Dental since my first tooth came in, around 1982. My care has always been gentle and effective, since I have only needed 2 fillings over 30 years! Dr. Don was great, and I'm also happy to see Dr. Brent, who has introduced some new technology into the office. Lip balm would be a nice treat to take home after an hour in the chair - but they don't currently offer it, hint, hint. Other than that, my experience with treatment, appointments, billing and so forth have been great!