Jefferson Dental Center Inc: Celis Lorraine J DDS

Very patient and caring dentist. I have new outlook on my dental health. Adriana and Stephanie are a great new addition.

I went to Dr. Celis as a child and have been wanting to go back for years! Finally got the right insurance and just recently took my daughter there as well. I absolutely love the treatment and staff. Being to many different dentists I've seen things I didn't like and they aren't always patient with kids. The dentist isn't a pleasant place for most so having a positive attitude and environment means 100 percent a lot when choosing a dental office.

My daughter has went from dreading the dentist to loving it! They take good care of you, urgently if needed. I'm so glad I could re-establish with them. You'll never forget how someone treats you and 7 years later nothing has changed. Highly recommend for your family.

I struggled to find a good dentist when I moved to the area from Indianapolis. I found Dr. Celis and have been going to her office for two years. Her staff are very friendly and helpful and always greet me with a smile. Her dental assistants are very knowledgeable and made my visit a pleasant experience. Dr. Celis was wonderful and even took time to ask about my family. I would highly recommend her and her office!

For the first time in my life, I forgot to look at the reviews, and it happened to me! I have a very similar-ish bad experience with the last review! I checked first with the clerk over the phone, and he told me that I would not pay anything and my insurance covers all costs after he checked my insurance plan. When the assistant was checking my teeth, she wanted me to take an x-ray so they can see the wisdom teeth better. (which was weird, all my previous dentists in Germany and the USA could see them without any x-rays) I asked her and stressed that I do NOT want to pay anything and asked her to make sure that I will not be charged at all for whatever she offers me, especially the x-ray, based on my insurance plan!

And she said, "You will not be charged at all"! In the end, they charged me about $77, and I think it was planned. It was not a mistake of one person so that I can admit it was a human's mistake. It was definitely more than a mistake. I wish it were not planned, and I was not lied to! I am a doctor in engineering, and I do not have financial problems, but the way I was treated made me highly upset, and my feelings hurt! I would not recommend anyone to go there. I wish they were honest and did not assume people are stupid! If I could give this review a 0, I would.

I received a bill for x ray's that was supposedly covered by my insurance. When I set up the appointment for this office. I told the front desk clerk that I wanted a cleaning for my husband and I. She said ok and booked the appointment. When I got there for my appointment the assistant said I needed x rays for first time patience. I said I didn't want the X-rays just a cleaning.

The assistant and doctor said they can't see me without doing the x rays. Before I sat in the dental chair, I asked the assistant and doctor to make sure my insurance cover this. The assistance and doctor came back with papers saying I was covered. Now I have a bill because I was lied to. I am highly upset and would not recommend anyone go here if you have Cigna insurance and a new patient.

To make matters worst, I didn't get the cleaning that day but instead they informed me that I needed to book a cleaning appointment for another day. What a waste of time. This office gives missing information, not fast and costly. If I could give this review a FAT 0 I would. Overall 0/5.

I really enjoyed this office. I haven't had any major work done to really comment on. The staff is very friendly and knowledgeable. That helps. Office appears clean though a little dated. Cleanliness is of utmost importance! I just wish they had more office hours. That's the only reason, at this time, they are not getting 5 stars.

Had a tooth pulled today and it was a great experience. The ladies were very good at everything they did. They were quick and very professional. Everything was organized very well and they did everything possible to make sure I felt no pain and was as comfortable as I could possibly be. They're very knowledgeable about their skill and everyone works as a team.

This was my second visit and both exceeded my expectation by far. Excellent service ladies! I'd recommend this place to whomever wants to feel like they're getting dental work done in Heaven. God Bless this team!

After a disastrous experience at a franchise dental clinic in South Bend, I was so anxious about going to the dentist again. I read a lot of online reviews and decided to take my chance with Dr. Celis at Jefferson Dental. I could not be more pleased with my experience. Dr. Celis and the hygienist who worked with me, Perla, were so knowledgeable, friendly, and compassionate.

They made me feel completely at ease and suggested a reasonable course of treatment that I did not find invasive in the least. I would highly recommend Jefferson Dental Center.

I wish there were more stars to give! I absolutely love them. I have dental phobia (afraid of the dentist). They were so patient with me. I felt comfortable from the time I walked in till the time I left. I will recommend this place to everyone who asks me for a dentist.

My family and I went in for our first check up and cleaning today and I couldn't be happier. The staff was extremely friendly and professional. While I was still filling out the paperwork I noticed that most of the people that came in were joking around with the staff. They were relaxed and happy to be there.
The dentist and the technicians were wonderful, very family friendly and personable. They were so attentive to making sure we were each of us was comfortable and that I understood what they were doing and recommendations that they made. These were all things that were missing at our former dentist. I'm so glad we made the switch.

Dr. Celis' entire team is five stars! We appreciate them so much. My husband and I really believe one of the best decisions we have made was to trust Jefferson Dental with our oral care.

Dr. Celis and her staff are fantastic! Dr. Celis is very professional and is a person of high integrity. She is easy to talk to and passionate about providing care for those in need. Darla Butcher, the office manager is also trustworthy and always willing to help and answer any questions we may have. She is very flexible in working with you when it comes to finances.

I have also observed her interaction with others and she is very friendly, respectful, and professional. The entire team is very well trained and very diverse. Thank you, Jefferson Dental!