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After graduating from dental school, Dr. Potts wasn't content with confining himself to general family dentistry. He began post-graduate training in several specialized areas. Anxious to make fearful patients comfortable, he pursued training in sedation dentistry, enough to be able to become Fellow in the Dental Organization for Conscious Sedation.

He has also studied complex restorative dentistry and the placement and restoration of dental implants. She ended up graduating from the Rutgers School of Dental Medicine in New Jersey.
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Whitney is our Chief Operations Officer. She joined the Lake County Family Dental Care team in 2014 as the Marketing Director. Prior to working here, she was a stay-at-home mom for nine years and a Naval Officer before that. She enjoys networking within the community to increase awareness for oral health.
Dr. Potts is a gentle, caring dentist who uses the most advanced materials and procedures available. He opened his practice in April of 1974 and is part of a 35-year Libertyville tradition. He practices comfortable, health-centered dentistry, with a strong emphasis on getting to know each patient. In addition to his technical proficiency, Dr. Potts is a careful listener.
Dr. Ola Mahmood grew up in Baghdad, Iraq. She attended Dental College at the University of Baghdad but, due to circumstances there, she was unable to finish dental school at that time. Dr. Mahmood fled to Egypt with her parents and sister where she continued to pursue her dream of being a dentist. She graduated from the Modern Sciences and Arts University in Cairo with a bachelor's degree in Dental Surgery. The high level of insecurity and difficult situation in Iraq and Egypt did not stop Dr. Mahmood from pursuing her dream to become a dentist.
We love giving back to our community. Smiles from the Heart is one of the ways we get to do this. In this event, we provide free dental care for patients 18 and older who otherwise couldn't afford dental care. We see patients on a first-come, first-served basis. It's such a popular event, that we recommend you bring a lawn chair or blankets.
Reviews (10)
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Michael Rice
May 10, 2022
The staff was courteous and professional. I feel confident in Dr Potts abilities to help me achieve my desired results. He has a kind and calm demeanor and was very thorough in his explanation.
Amy Westlake
Apr 26, 2022
To say I was a challenging case is an understatement. I had pretty severe anxiety surrounding the whole dental experience. I have come to trust Dr. Potts 110%! Dr. Potts took the time to explain everything that I needed to have done, and why. After some pretty major oral surgery I am on the road to a healthy mouth for the first time in a long time! I highly recommend!
Michael Talcott
Apr 19, 2022
Dr. Potts and his Team did a great thorough exam and explained everything in detail. Very progressive practice with practical patient dental plan provided. Was also honest and up front about insurance plans and coverage. Highly recommend this practice.
Dr. House
Apr 06, 2022
First off I'm a big chicken of dentist's. yesterday visit was an initial consultation to go over my shirt comings and provide information about how they comport themselves in dealing with all types of patients. My initial impression gave me the necessary confidence that I booked an actual appointment.
Charles Black
Apr 04, 2022
Had them for a day now, and my new teeth, along with those new ones to come, are my favorite possessions! Great work! Thank you. Plus the care they put into my teeth and to me, was great!
Jessica Lomax
Mar 27, 2022
Dr Potts was wonderful and worked with me and my dental anxiety. Sedation calmed my fears and my teeth look like new. Definitely recommend. I couldn't be happier.
Barb Ireland
Mar 10, 2022
I'm editing this rating because although Dr Potts is great but some of his staff members need an attitude check. The lady who did the sedation was wonderful. The hygienist however was rude and probably thought I was still out, she was rough and demanding also made some comments about my teeth, and she didn't clean them very well. They need to remember EVERY person that walks thru that door pays their salaries. I will not be coming back. I don't do well with snobby people. I mean who asks a customer if they own a dog? What? I have a cat and a dog, get hand vac jezz.
Annie Kate Lefebvre
Mar 06, 2022
So kind, thorough, and welcoming! They told me what I need to do to improve my dental hygiene, but weren't judgmental about it. My teeth feel great, and I'm very happy with the friendliness of the staff. Thanks Dr. Ola and May!
Alcenia White
Feb 20, 2022
Dr. Potts and his staff are really awesome! When I first met Dr. Potts, he put me at a comfort level which I never been and I'm 60 years of age. He told me he could help me and I know he can! The dental hygienist May is pretty awesome! She also puts me at that same comfort level! Back in the day I dreaded getting the periodontal deep cleaning. I look forward to actually going to the dentist and seeing May and all of the staff!
Jenny Mayer
Feb 13, 2022
I am exceptionally terrified of the dentist and they made my experience so easy and were so kind and calming. All my fears were put to ease and I felt very safe and taken care of. I am so grateful for such personalized and comforting care!