Wing & Mack

My experiences are always wonderful. Everyone treats me with respect and dignity. Dr Mack is always so kind and gentle with me and my dental care. I haven't always been the best patient. I turned 70 this year. When I was a child I had a dentist slap my face for crying maybe I have that in the back of my mind. I get nervous when it comes to visits. I have always been had excellent and as pain free as possible. Thank you all

Everything you could want and so much more. Wing, Mack, Smith & Bang DDS is without a doubt the best in town. They're authentic, kind, personable, and professional. They hold themselves to the highest moral and ethical standards. I called last minute for an appointment and they absolutely went above and beyond for me. This place feels like "home".

You can feel the warmth, love, and energy amongst there team and that comes through there patient care. As a dental hygienist, I know a good office when I see one and this place is a total gem. Shoutout to Bonnie, Cassy, Dr. Smith, Dr. Mack and Lindy for such a fun dental visit. Thank you!

My hygienist was terrific as usual. Keep up the great work. I would highly recommend this Dentist Office to all my friends and family. I met Dr. Wing for the first time and he was excellent! Thanks so much for taking care of my dental needs.

I always have a good experience at this practice! Everyone is always super friendly, polite and efficient. Melva is my favorite hygienist! Dr. Mack always has patience for me even when I have anxiety. Deena and Drenda always have a friendly smile and go out of their way to say Hi to me! The entire staff has always been awesome! My kids and grandkids still go here also! It is super helpful they have their own quality dental plan which is cheaper than me buying private insurance. I recommend them to anyone who asks for a referral!

The staff are just as amazing as the dentists! I am on an every 3 month visit and I never grow tired of them. They make what could be a painful and daunting experience actually pleasant! Been going here since my son was a little guy. he's now almost 22 and continues care here as well. Better than family. I LOVE THESE PEOPLE!

My dental hygienist, Paul was very thorough and kind, and took time to explain things. He actually motivated me to try a few new products and to spend more time on dental hygiene. The woman who checked me out was also nice and efficient. I commend your office on their staff.

This office is exceptional from the very first phone call. The staff was very warm and welcoming. My son had a tooth that was causing him a lot of pain they made an appointment that day. Removed a wisdom tooth right there and he felt nothing. Dr Wing and staff are outstanding and I would refer anyone that is looking for a great dentist. Looking forward to many years with this office and my future cleanings and/or emergency.

I've gone here my whole childhood, so when my daughter sprouted her first teeth, there was no doubt in my mind she was coming here too. Everybody is always so friendly and professional. The office is kept so clean. They really know how to make you feel at home. At just over a year old, my daughter has no clue what the dentist is, and due to the amazing staff, she is not traumatized for her next visit!

I've had only great experiences at this office. The doctors really seem to care and give good advice and recommendations that align with your goals/needs and what they think is best for you. On top of that the staff are very friendly. I tend to be very anxious at dental visits so I appreciate the extra information and narration that the doc and staff would do. "you're gonna a feel a pinch in a sec here" or just the general information they would give about what was happening in the moment is appreciated and goes a long way towards reducing "surprises" and anxiety overall. Would very much recommend!

I'm eighty years old and have consistently had routine dental appointments every six months since leaving active military service 55 years ago. Aside from two military dentists, I've been a patient of four dental practices during my life. I've been satisfied that they all have done a good job of taking care of my dental needs. But, my first visit with Wing, Mack, Smith & Bang, DDS was the most thorough exam I've ever experienced.

The staff was great from the moment I entered the practice. Everyone seemed very interested in taking care of me and my dental needs. Processes and procedures were explained and all my questions and concern were answered. After my visit I felt confident that I had made the right decision in choosing this practice for my dental care.

All the staff is great, I have been a patient since 1989, but just had a double crown done on one visit by Dr. Rios and the entire procedure was absolutely pain free! She is the perfect example of the quality care I have received over the years! Thank you for finding the absolute best dental professionals to care for your patients! Special thanks to Dr. Rios and Ruth!

Always available and make you comfortable. I love it there. Dr. Mack and his Assistant is #1!

My crown came off late last night. Called the office today & they have me all fixed up. This was an old crown from 2006. Thank you all so much.

I have received outstanding service for nearly a decade from Dr. Wing. There have been multiple times I needed work done ASAP and he and his staff have been phenomenal. Shout out to Bethany as well who does a great job communicating and going above and beyond the call of duty! Highly recommend!

Melva is an awesome hygienist! She puts you at ease and is gentle. Everyone in the office is always friendly, and it's always clean. They have some perks that you won't find at other dentists, like the greatest and best looking dentists!

I have been a patient for many years, now my children and grandchildren still go there. So I guess you can say it's a Generation place for sure. Quick in and out wonderful employees that treat you like family. Great with young children which is why I started going there in the first place when my children was young. I'm 63 years young this year

I have been a patient at Dr Wing, Mack, Smith and Bang's office for over 12 years. I have been a patient of Dr Smith's since he came to the practice and find him very personable and helpful. Dr Smith listens to my concerns and has a great dental demeanor. Twice over the last 12 years I have had dental emergencies and both times Dr Smith was able to get me in the office(once on a Saturday) and correct my pain and tooth issue after calling him the morning of the issue.

I moved from Athens to Reynoldsburg in 2002 and a colleague at work referred me to Dr Wing because I was so scared of the dentist and had had a bad experience with a dentist in Athens. After the first appointment I wish I could say that I was comfortable but that is not true. I even had a bit of a breakdown right before a procedure due to fear. The girl who was prepping me for the procedure offered laughing gas to calm my nerves and it helped immensely.

No one had ever told me about it before but it really helped to calm my nerves. They also know when I say I am hurting that they stop and re-evaluate my numbness and adjust as needed. I really appreciate that about this office and the staff. I've moved twice since I started going to this office for my dental care. Even after I moved back to Athens following my Husband passing away, I drove to Newark to this office instead of going to a local office because I trust them. I currently live in Delaware and still drive to Newark to this office because I trust them and they have always been there for my dental needs.

I'm 47. Most of my life, I've always gone to smaller dentist offices. You know everyone in the office - they know you. Since my last move 10 years ago, I've been going to Wing, Mack & Smith. It's 'ok'. The office is bright and clean. Their equipment is very modern. It just feels too automated. too efficient. And they are extremely aggressive with their billing.

I go in 4 times a year on a periodontal maintenance plan. I know my cleaner - Cassie - she is awesome. But after 10 years I don't know anyone else in the office. and they sure don't know me. They seem to maximize billing. They know your plan and if your plan lets them x-ray you 4 times a year, they'll want to do it. When they first put me on the periodontal plan, they went through this whole big spiel and set up payment plans.for a $300 or maybe $400 charge.

I make 6 figures. and have an 890 credit rating out of 900. It's a bit annoying to be micromanaged that way. Today was the last straw. I went in for my normal cleaning. And they said I have a cavity they want to fill. They wouldn't make an appointment to fill a cavity until I paid them a $25 scheduling fee upfront. I'm like "send me the bill, I'll pay it".

Keep in mind in 10 years. I've always paid the bill as soon as they sent it to me. Even their stupid 'payment plan' for perio I paid in 1 payment. Nope. They wouldn't schedule the appointment. Time to look for a new dentist.

I assume this is the office of Wing Mack and Smith. My experience began with teeth extraction in order to get dentures. A straight forward extraction ultimately led me to two week hospital stay with serious osteomyelitis of the jaw thanks to their incompetence. Two surgeries were necessary to fix their incompetence. As for the dentures which were not cheap by any measure, as I write this in under 3 years they are crumbling in pieces.

At no point along the way has anyone in the office cared enough to follow up.its all about the money. Once they're paid your meaningless to them. Stay away.no run away if you need dental work.