We ask that if you're feeling ill or feverish to please call us to reschedule your appointment. We have implemented all NYS, CDC, EPA, and OSHA standards to resume safe dentistry activities. We will continue to monitor guidelines and standards put out by these respected agencies. On your first visit with Wheatfield Family Dentistry, Dr. Casacci administers a comprehensive exam to establish existing dental work and determines if additional dental procedures are needed.She then creates a "Treatment Plan, " which is a description of the recommended work that is needed to bring the patient up to good dental health standards.
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Wheatfield Family Dentistry provides dental services for the entire family. Children should have their first visit to the dentist at about one year of age. This visit would be to check for eruption and development of the child's teeth and to inform the parents how to teach proper dental hygiene. We offer nitrous oxide (laughing gas) for children and adult patients who are apprehensive in regard to dentistry; in addition to IV sedation ( sleep dentistry).All of our chair side x-ray units are digital, which produce 90% less radiation than normal x-rays.
We were able to raise $625 for Make-A-Wish Western New York. We offered complimentary sandwiches and ice cream treats from Andersons Frozen Custard Food Truck, and free Pony rides for the kids from our friends at Blaze's Pony Express! Entercom Communications donated a jumbo inflatable slide from Pig Belly Entertainment.
Payment for visits to the office is due on the date of service. In the event it becomes necessary to send the patient a bill for payment not received on the date of service, a $5.00 billing fee will be added each month the balance is outstanding. If you are an insured patient, we will make every effort to verify your insurance coverage prior to your first visit.
September is Dental Implant Awareness Month, and it's a perfect time to educate you on the benefits of dental implants. If you (or a friend/relative) are interested in a permanent solution for missing teeth, if you have dentures that don't fit, or fear has kept you from getting to the dentist and having that smile you always wanted, this is a great opportunity to learn in a group setting.
Reviews (22)
John DuBois
Jun 18, 2022
Teri Harris
Jun 07, 2022
Taylor P.
Jun 03, 2022
Cheryl Spiak
May 29, 2022
Patty Fiorentino
May 28, 2022
Tammie Bonelli
May 28, 2022
Sandra Opera
May 17, 2022
Bobbi Rung
May 12, 2022
M. P.
May 10, 2022
This place is fantastic, and it bothers me to say how much I like it. I hate being 40 and dealing with extreme dental anxiety. Heart rate at 120, sweats, and no sleep for a week before an appointment kind of anxiety. Dr. Hepner is amazing Dentist, who actually cares about her patients. Takes time to answer questions and explain procedures and options. I've dealt with a lot of dental offices, this is the one I'd like to stick with. Never feel judged. Thank you Dr Hepner, Miranda, Eileen, Rob and Kelly.
Michelle Price
Apr 26, 2022
Michelle E.
Oct 27, 2021
Amy Bella
Oct 25, 2021
The person anwering your phones should have some level of customer service skill. It's a shame, I didn't even get beyond the receptionist. She seemed annoyed with my call and had ZERO personality. I would have been a new paying patient with dental insurance. I found Boulevard Family Dentistry was very accommodating and has excellent customer service.
Nicholas Picholas
Oct 17, 2021
Colleen Woloszyn
Sep 14, 2021
Lisa Blount
Sep 03, 2021
Rebecca Lassman
Aug 22, 2021
Marcia Malecki
Aug 17, 2021
Catherine Colicchia
Jul 03, 2021
I cannot say enough good things about this office. Everyone is kind, compassionate, and genuinely happy to help. The office staff is amazing, the doctors and hygienists are the best that I have ever experienced. I actually look forward to going there, which you don't usually hear people say about the dentist. Their attention to details that make you comfortable is amazing. The art on the walls, the exam chairs have massagers in them, the awareness of anxiety or discomfort are all incredible. I will never go anywhere else.
Barbra Graff
Jun 16, 2021
I love Wheatfield Family Dentistry and that says alot from someone who has had to be sedated in the past just for a cleaning. It's a 30 minute drive for me, but well worth it. Everyone there is extremely courteous and patient, and every time I am there, they explain the what and the why of everything they do and/or everything they find. It feels like a family who cares!
Gail
Jun 03, 2021
This was the ultimate dental experience. As I explained it to a colleague this morning; I had a real dental exam, a physical whole mouth exam. This was the dental exam I've paid for but never had. Great Team.starting in the front office. Keep doing what you do so well. Wheatfield Family Dentistry. Thank you!
LuAnn Shocknesse
May 29, 2021
The dentist was very informative. Her staff was very nice. They all tried to walk me through the process of what needed to be done to have the best possible mouth for my situation, which is something no other dentist ever explained! It was nice to be treated like real person. My only issue is that if they have a rule about 3 missed appointments and a no-show policy of permanently canceling a patient after three no shows with a $50 cancellation fee applied to each, it should be explained before each appointment is made and especially to all new patients additionally it should be posted on their website, otherwise the patient that missed an appointment before receiving this knowledge should not be marked as having 1 no show with cancellation fee when they had no knowledge of the policy previously.
Cassie R.
Feb 01, 2017