Don C Wood Jr

Thank you Andrea for working with my budget and helping me finance my dental treatment. Dr Heidi was thorough at explaining what was needed to get me out of pain. Completed my root canal and scheduled a new patient appointment for my family. Yvonne was also very helpful. Thank you all!

Dr. Woods sold the business and the new owners did not share that information until i showed up for the appointment. Second visit I had an appointment with my hygienist and after i showed up i was seen by a dentist and not a hygienist. When i asked they said they said hygienist had taken the day off. The dentist and his assistant did a bad job with cleaning. I am not going there anymore. They still have Dr. Woods name on the door to trick you in.

Dr woods has sold his business and retired. I went to Dr woods and his father for many years. After the business was sold I saw a very good doctor in there and did a great job and I went back about 30 days later to have that same dentist and do more work on myself and I was told by the staff in the office at that dentist no longer worked there and they wouldn't give me his name or where he had moved to I didn't think that was very professional so this is why I lowered my rating from five stars of Dr woods

Quit calling my house to come in for a cleaning. I will not and neither will my husband. He was in about a month ago. Mellisa was great. The dentist came over and told my husband that he needed all this work. Ya, sure. We are going to a new dentist. I am going to take the paper that states all the work he needs. If the the dentist says he doesn't need the work, I AM CALLING THE BOARD.

They worked on the wrong bridge. Filled it. Then it fell it. They refused to fix it and wanted to fill it with a filling again. Then they said I had to sign something. Nope nope and nope. They tried counter offering. This was so incredibly unprofessional. now I have to walk around with a hole in my tooth and the bridge they worked on I told them still hurt. They wanted me to wait for next years allowance to fix there problems! They want more money. Never ever go here!

Dr. Wood is no longer here and only the hygienist is left from his staff. It is Not the same experience. They really try to push procedures on you. I'll avoid a long story so I'll give one example. I told them I couldn't afford to get a crown. We already had a 15 min discussion with me saying I can't afford it. Let's just do the fillings.

Then a lady comes to me with a crown estimate and is pushing a zirconia crown on a molar no one will see. I said no to that. Then she said I can apply to have it payments. I said no. I literally can't afford it. Then I hear everyone talking about how I'm 'only' getting my cavities filled. You can actually here them whispering. Then another lady comes over and wanted to make sure 'it was explained' right.

Another 20 minutes of explaining I can't afford it. Bottom line. I feel like I'm buying a car at the dealer. They haven't started on my filling yet. I've been here since 12:10. It's 146pm. I'm about to leave.

Dr. Woods has retired and in my family's opinion, the replacement was not a good fit. I had a regular cleaning as did my 2 sons. The doctor came by to discuss their possible cavities and suggested I do x-rays as well. The assistant didn't know which ones to scan and the doctor was working on a patient, so there was a bit of wait time. After the x-rays, my boys (6&9) went to the waiting room and I stayed in the chair.

I waited another 30 minutes while the doctor took care of another patient & was then suggested to fill multiple cavities as well as 2 crowns to be preventive. The doctor said it could wait a few years but it was best to book everything and just get it done. I have never had the used car salesman feel when I was under Dr. Woods care. The new replacements do a fine job but we'll be moving on.

I would only drive out of my way previously because Dr. Woods was the best. Also, I've never experienced the facilities booking so many patients overlapping. The cleaning, waiting, x-rays, more waiting, and consultation took almost 2 hours. Good luck! Wish you the best & I hope things run smoother in the future. We're out.

After talking to a few of my friends that still go to this practice, it seems that the previous owners did not tell ANYONE they sold the practice til the 11th hour, including their own staff. Hardly seems fair or ethical. The staff left when the old Dr left leaving the new owners high and dry. I no longer live in the area, but if I did I'd give them a second chance. I wish the best for the new owners!

This is my first time going to the dentist in a while and I couldn't be any happier than the team I met. I was welcomed immediately by Andrea, the office manger. I was very nervous to try a new a dentist, but the Cypress Family team made me feel very comfortable. Rosie took my x-rays and I met doctor Kim. Doctor Kim was as clear as possible in explaining the treatment I needed.

The hygienist, Melissa, took her time to clean my teeth and did an excellent job doing so. The process was extremely easy there and they followed up the next day to schedule my treatment. I couldn't be happier to find Cypress Family Dental, and they accept my insurance which is great. They were clear with the whole financial process pertaining my next treatment. Go to Cypress Family Dental! Thank you, Andrea, Rosie, Dr. Kim, Melissa, and everyone else there!

The new management and their entire staff sucks so bad. I couldn't even reschedule/cancel my prior appointment with Dr. Wood without these new ding dongs telling me I owe $25 to do that let someone know new policies before you start implying them without them knowing.

If I could leave 0 stars I would. It almost hurts me to write this review because this used to be a great dental office, one of the best i had been too. The dentist office I once knew and loved is gone. Under new ownership since Dr. Wood retired things have been terrible. They REFUSE to honor old payment plans for treatments and sent me an unitemized bill to collect payment.

When I inquired for what services, they couldn't tell me. They have no contracts or details of what services they are sending bills out for. After this dental office REFUSED TO SEND OVER MY PATIENT RECORDS to the new dental office I chose, I had officially reached the point where I had to write this review. If you are a new patient, STAY AWAY!

I paid 5K for my Invisalign in FULL and they refused to send my information over or honor my contract because they couldn't find it in the system? Sounds like a bunch of crooks to me. Old patients move on, I'm warning you! and new patients run far away! I will be reporting them to the DEB for refusal of sending patient records. This is unethical business practices

I have been going to Dr Woods for years. I have always been treated with respect. I showed up for my cleaning and was blind sided when I arrived and noticed there was no one there I recognized. I sat in the front office for 30 minutes when they gave me a form to complete. I was taken back to get X-rays. Spent 15 mins with my mouth open and then Dr Kim arrived.

I was told the practiced was sold. I told him I would have appreciated a notice. He said it was not his responsibility. He said my mouth seem dry.after going through the old fashion way to X-ray. Was I on meds and then proceeded to tell me I needed all this work. Looks like the new management is needing to recoup their purchase. I promise you I will never be back. Nor my family and friends. I have made an appt with a new dentist.

Under new ownership! Disappointing Dr Wood! You never felt the need or consideration to let your loyal customers in on your retirement. Very upsetting.the only bright spot is Melissa is there. Just lost about 15 of us.

I went for my routine cleaning the other day and found out from the hygienist DR Woods had come in the week before and told them he had sold his practice and would not be there the following week. Nothing seemed the same. The familiar smiling faces were gone and there was new front office staff that didn't seem sure of what they were doing. When I returned home I checked out the new owners reviews.they were ONE STAR.

As much as I like Melissa, the hygienist, my family is seeking a new dentist. As wonderful as I always thought DR Woods was I could not believe he gave no heads up to his staff or his patients of his plans.

DR. WOODS HAS LEFT THE BUILDING! Changed hands and staff never said anything (new or old). When I called to discuss my upcoming appointment, they never clarified this information until I specifically said " I saw on Facebook that Dr. Woods is no longer there, " to which she responded, "Yes he retired." And that was it! Never introduced who took over and who my appointment was with.

I now canceled and am trying out Dr. Kanemaki down the street! I just can't support poor customer service. (Oh yeah, might I add they charged me $45 for copies of my dental records)

This is the best dentist I have been to and I have been to several. Dr. Woods team is professional and welcoming. They are never over-booked and I have never waited more than 5 minutes in the lobby. They are so efficient, no matter what I go in for, I am out in 45 minutes or less. I highly recommend Dr. Woods and his fine team.

All I can say is WOW! I hate going to the dentist for anything. I have a very hard time getting numb. As a result I have been to many dentists and it's always the same thing. Painful fillings and root canals. Dr. Wood was a difference maker. Got me numb immediately, had zero pain and my tooth is good again! Thanks Dr. Wood. I will be back for sure!

Let me tell you. I HATE the dentist and at this office, I had fun LOL. Dr. Wood makes you feel very comfortable! He tells you how it is and gives you all the options you need to know! The staff is great too and that's hard to find! It's always hard for me to find a good dentist and I think I finally found one! I paid cash for my visit because I didnt have insurance. But once I do get insurance I will definitely come back for my check up! They accept mostly all PPO ins! Again thanks so much!

Dr. Don Wood is the best Dentist you can ever have. This man literally changed my life allowing me to eat like a normal person again. I will never have anyone touch my teeth till the day he's done practicing. His staff is amazing and very friendly as well.

Got a porcelain crown for a molar today. I've been to 3 different dentistries before coming here, and Dr. Wood is definitely the best dentist I've been to. Staff and Dr's are friendly and knowledgeable as well. I had to visit 3 times over the spand of a couple weeks. 1st time was to remove my filling, 2nd time was for the root canal and temp crown. 3rd time was to install the permanent crown and it was quick and painless!

I love Dr. Woods office! I have been a patient at this dental office for about 20 years now, starting back in high school when I got braces. The entire team here is very professional and friendly. I recently had an appointment during the Covid-19 pandemic and they've got their safety protocols down! I highly recommend this dentist to everyone. They even bake fresh cookies for after your visit! :))

Dr. Wood and their stuff are always so professional and caring, I have been with this Dentist for years! Believe when I say Dr. Wood is someone you can trust! As well as Melissa, I have no complaints whatsoever, I will always be grateful to Dr. Wood and stuff. Happy smile!

As a pre-dental student, I had an opportunity to observe Dr. Wood before this pandemic. I was really impressed by the way he dealt with various cases (eg. tooth extractions, filings, crown, braces, dentures, root canal, sleep apnea, Invisalign, etc.). He was very quick in making a decision and treating the patients. His patients were satisfied with the treatment and results.

I don't know how he was able to get a very detailed work done in patients' mouth using his big hands but his work was amazing especially for cosmetic dentistry. Besides, his root canal work was precise and beautiful! Most patients appeared to have known him for a long time; they conversed with him comfortably. I was able to learn tremendously just by observing him, and Dr. Wood kindly explained to me whenever I had a question. I am glad I have a dentist I can always trust.

Outstanding for 32 years now Dr. Wood and staff are a true blessing to dentistry

Dr. Wood has been our dentist since moving to La Palma about a year and a half ago. I can truly say he's one of the best, the entire staff at Cypress Family Dental is very nice. They always send reminders when you have an upcoming appointment and they also follow up with a phone call which is helpful when you have a busy schedule. They are also very careful and professional when it comes to their accommodations due to COVID 19, another good thing is that I've never had to wait more than 10 minutes after arriving for my appointments. I highly recommend Cypress Family Dental. One more thing, don't forget to grab a bag of cookies on your way out, they're always so good

I highly recommend Dr. Wood, he took he's time to explain what future risk ill have. Second visit and I just love how the staff works. Always clean and professional. Will be recommending my husband to get hes dental work with Dr. Wood.

Today was my initial visit to Dr. Woods. He did a very thorough exam. I have no major problems but we discussed possible future issues. He spent time explaining things to me and I didn't feel rushed when asking questions. His staff was friendly and helpful. Although I have had only one, based on today, I fully expect that my future visits will warrant a 5 star rating! **UPDATE I had work done for a crown. I can say for sure that Dr. Wood warrants 5 stars! He and his staff are wonderful. I had found my new dentist!

I like the smooth process of how my visit went. Everyone is so nice and professional; the clinic is so organized and clean. A special thanks to Melissa for being so gentle while doing my cleaning. She's got the lightest touch (and I have sensitive teeth and gums). I love the cookies too at the end of my visit :) I'll definitely stay with Dr. Wood's care for my dental needs. Thank you.

Dr. Wood and his staff are amazing! I have never been to a dentist office that I enjoyed! Every visit I was on time sitting in the chair and one of his very helpful staff was informing me on what we are doing that particular day. I would highly recommend Dr. Wood to anyone. Simply Amazing! And you get a cookie after. what could be better!