Pearl Dental Care

After several months of struggling to find an endodontist to retreat a badly failed root canal on Medi-Cal insurance, I'm fortunate to have found this office (I was referred by the endodontics department at the University of Loma Linda). This is an exceptionally well run office, speaking from the experience of seeking treatment at a handful of dental offices before finding Cypress Dental. Doctors and staff are eminently professional. I was treated promptly, and I have complete confidence in the quality of the work.

Great experience! I had done 6 root canals by Dr. Ismail Elsherif. The best root canal detist I ever had.

So I had an appointment and when I went in everyone was so nice and friendly except Dr Elsherif I needed a root canal So he placed this plastic thing in my mouth I'm not gonna lie I started to have a panic attack and I was trying to tell him and he raised his voice at me and said I'm not going to take it off it's for your own safety (he was very rough from that point on) well as I'm laying there trying to focus on my breathing he stops mid treatment and goes out side to receive a delivery as I'm waiting my mouth so dry the plastic thing still in my mouth the girl I don't remember her name but very helpful sprayed some water in my mouth and put vaseline on my lips she said so they won't bleed they were too dry I look out the window and he is observing the delivery guys bring down a chair so I took pictures and when he comes back in I'm sure someone told him and he says I needed to get that delivery because they have brought me the wrong things before and I know you were taking pictures of me idk for what but you are not going to get better work done then here anywhere else! (As I uh-huh him since that's all I could say) then he finished his work!

That was very unprofessional I work in the medical Field and it's always patient care first! And fine go check make sure it's what you ordered but then go back in you don't need to stay the whole time out side! I will not be going back!

I am soooo happy! This place is GREAT. I can't believe the negative reviews I read because my experience was nothing but amazing. I came in for a root canal. I was very nervous because the last time I had one done I left in tears and pain. (Not at cypress dental) Dr Elsherif was so gentle and I didn't feel a dam thing. Honestly I barely even felt the needle they used to numb me.

I was also so sad thinking that I was going to loose the crown over the tooth that needed the root canal, but the dentist was able to save that for me as-well. Not only was everything pain free and easy, but I also don't need to worry about getting a replacement crown now. 11 outa 10 so happy. Also thanks to all the sweet staff who make the customer service and overall experience exceptional. Recommend this place to anyone looking for a dentist!

Thank you Cypress Dental for the great customer service- during the holiday it is so hard to find a dentist that is willing to see patients. Dr Ahmed, took care of my Mom as a walk-in.

Great Experience, I had my root canals done. They are very professional and nice. I recommend them if you have ever had a bad experience at the dentist. They made me enjoy the dentist, Thank you guy.

DO NOT COME HERE. PLACE IS A SCAM AND RUDE! I am still livid as I'm writing this review. I had come a month prior to see what work I needed done, it was my first time here. Daisy had given me a price of everything I needed. Me being me, I like to write everything down in my notes to make sure I don't forget things. I wrote down the prices along with the treatments I needed.

She also gave me a copy. Today I had my appointment and Daisy had given me a different price from what was given a month ago. I shrugged it off because it wasn't much of a difference. When I was about to pay, she said she forgot to add something else. So the price changed once more. After my cleaning was done, I decided to not get my wisdom teeth removed because I felt it was unnecessary.

I was starting to get the feeling that they just wanted to give me a procedure so they can make money off the insurance. When I asked for a refund, Daisy forgot to charge me something else (again). At this point I was frustrated because how is it that I paid everything already, about to walk out the door, and she decides to charge me $50 more. I got frustrated and it was obvious, so they took me to a room to try to explain to me about the price. Elman Elawady, whom I believe was an Egyptian female hygienist (describing her so you can stay away from her), was upset at me.

She was sooooo rude at me when the mistake was on the receptionist! Wtf! So I asked her why is she being rude when I'm still being calm, and when the receptionist was the one who made the mistake multiple times. This b**** Elman, stood up gave me a smirk and SARCASTICALLY said "is my tone better for you?!" I completely lost it and cussed her out. What kind of place especially a dentist, talks to someone like that? Especially when I was the one being told different prices THREE TIMES. UNPROFESSIONAL!

Unprofessional. Twice I had to wait for the dr. To come to the office. One time I waited about 40 minutes, then a week later I was 5 minutes late and he again wasn't there, lunch apparently, inbetween patients, and I get that, but the other dr tried to cover and say it was an emergency, emergency like last time?! I don't think so! very Unprofessional and unreliable

I received a root canal on a back right tooth. during the procedure, the doctor poked me twice on the bottom of my lip (even joking about how it just wanted to poke me)and slipped a bit on the top right of my lip. I didn't make a deal of it, until I went to rinse my mouth in the restroom and saw one of my four front top teeth was chipped on the frontal surface.

I am a major coffee drinker so u can tell where the chipped area is due to the fresh white contrast againt my yellowish teeth. Now I politely expressed my concerns to the lovely nurses and the the doctor himself. The doctor stated he didn't do it and he wasn't working that area so there was no way he did it. I showed proof of a smiling photo of myself about 2 days prior where you can clearly see there was no chip.

He stood by the statement that he didnt do anything and even opened the door to rush me out. I was not trying to get anything free at all. He wouldn't even take responsibility or help with a solution or even an explanation of how it could've happened. I had a feeling I shouldn't have gotten my root canal done and this proved I should have listen to my intuition. Ahmed and the Nurses were wonderful. I dont know if Dr. Elsherif was having a bad day, but im very upset that he didn't even take responsibility when clearly I showed proof.

Upset! Everything was good at first, the wife dose the insurance she very rude! I went in to have 2 bottom teeth fixed my insurance wouldn't cover so she tells me to apply for care credit which I did I paid close to 3,000,t hey put 2 teeth in that look gray like if I'm a smoker which I don't smoke, they wouldnt not respond to fix the gray!than they said I needed to fix a cavity in my front tooth which is a crown, and said they were 100% sure my insurance would cover new one so I said ok, a month later I called to say what's going' on with approval, she said oops I don't no what happened it was never submitted, so patiently I called back in another month, ,,n othing but run around, I called my insurance they never had anything submitted and won't cover! Im stuck with a orange temporary tooth until I can afford another loan!

Also 2 other families were in there complaining, and is very unprofessional to talk around patients about complaining families in the next room. Go to Smileduarte.com they are affordable clean respectful and answer all your questions patient and gentle! I'm 100% too, cypress dental are heartless

I got 2 root canals done, I didn't feel any pain during the process and the doctor was accommodating. Great dental work here will be back.

Very good experience! The appointment was for my elderly mother. they called us as reminder for the appointment, then followed up with text the next day. At the appointment, We were greeted by several courteous employees. the facility showed very clean and the equipment was more than adequate. The wait time was minimal (thumbs up) and the crew were on top of things; they explained the procedures in detail and took the time to ask if had any concerns. After, Dr. Elsharif came out to explain the medication process personally, and was as professional and courteous as one could hope for. Definitely recommend. Keep up the good work.

Dr. Ismail Al Sharif is the absolute best dentist in Los Angeles County, California. It is enough that he has a big and kind heart and blessed hands in work and achievement. Dr. Al-Sharif's humanity combined dentist doctor and his wonderful and valuable work. He is a great doctor! He's very understanding and listens to your concerns. He takes time with the patient to help them with their dental and health issues! knowledgeable, transparent and rich with information.

I immediately felt comfortable, safe and most importantly confident in receiving my dental care under the hands of a specialist. He truly deserves the title of angel dentist. Very impressed, overall experience. It is highly recommended.

This office is clean and new bt the dentist him self and his wife are horrible, Me and my boys have been coming to this dentist for a few yrs now&today I brought my son to get a check up and because I chose to go elsewhere, I could here the hygienist which is the wife talking about me on how I supposedly need a deep cleaning but when I came a month prior to get checked, they told me my teeth were fine then all of a sudden I need to pay 600, I called my insurance and was told that my xrays dont show I need a deep cleaning, never again will I or my boys come back to this dentist nor will I recommend them to anyone

I've been coming to this dentist for about a year now. I made the switch after my old dentist tried doing some unnecessary work on me. I absolutely love it here. They recently remodeled which has been a huge upgrade! Dr. and his staff are always friendly & welcoming. Daisy was amazing today & made me feel so comfortable. If you're looking for a new dentist, I definitely recommend coming here :

Today I have an appointment with Dr Elsherif and I was really nervous about the anestesia once I was there the hygienist came and put my molar numb OMG it went like nothing I was really impressed that she did a really good job because I didn't feel bad at all. Dr finished my root canal same day with no pain. I'm really grateful to him and his staff. BTW I have to come back to finish my molar. Thank you Dr. Elsherif

Wonderful. They are amazing. My son had a procedure done there and they were great. We came all the way from Joshua Tree over 100 miles. They called in our prescription to make sure it was ready when we got home. The doctor called that night to make sure everything was going well for him. Very kind and very friendly. Their office is clean and well managed. They even gave us a 25%off discount because it is his birth month.

Dr is the best, he is a highly skilled instructor at Loma Linda that also runs his own clinic. He is truly passionate about providing great care and also takes medi-cal patients. My partner is in a really large power wheelchair and everyone is so kind to accommodate him. I definitely recommend this dentist.

I would recommend going elsewhere to get your teeth checked if you have a busy schedule and/or want your visits to be thorough and leave you with the sense that you were properly taken care of. They are often than not lacking punctuality. I have always arrived a few minutes before or after my scheduled appointment time and many of the times, I have had to wait anywhere from 5-50 minutes before I was called in. One good thing though is that they are seemingly friendly.

Experts at their profession. I've always hated going to any dentist but my dentist is sooooo very kind and gentle. I have a new way of thinking on my dentist. Now I look forward to my visits. The whole entire office is friendly and they know of what they are talking when it comes to you teeth.

Excellent Doctor Has the most advanced equipment. Had crown place on front teeth. Since he has a CERC milling machine it was done and complete on the day he started. No more sending the mold to the lab and waiting a week with a hideous smile. It was done more inexpensively and quicker than anywhere else. Very pleased with his work A Big Recommend

Excellent Doctor, referred for my daughter's dental work. A little far from us in Riverside, but worth the drive. Very minimal waiting time.

I am so happy with the results of my braces treatment and my bridge, I fully recommend Dr. Ismail ELsherif!

After not being to the dentist for over 5 years due to bad past experiences, I was really happy with my experience at Cypress Dental. Dr. Elsherif was honest and did a great job on my teeth. Now i can smile more confidently. The rest of the staff there were all really nice as well. Thank you

Been going here for about six months my son actually had his six month check up it's always a great visit. The dental assistance make it fun and for my son not to be scared. The doctor is always very nice and ask my little man qs for my son to answer! My son loves to go to the dentist thank you for a great visit every time.

Dr. Ismail and his staff are wonderful, honest, and dedicated to delivering such great dentistry to their patients. They make you feel at home, and I know I am in good hands whenever I go. Thank you Dr. Ismail! =

Recently got some work done here at Cypress Dental and couldn't have been more satisfied. The entire staff is extremely welcoming and friendly. In regards to the actual procedure the Dr. makes you feel extremely comfortable and the procedure is painless. I would highly recommend Cypress Dental.