Teddy Bear Dental Pediatric

I started my review in a hard way while we had a payment issue with the insurance. After contacting the clinic a couple of times, we received a call from Dr. Teddy and he clarified nicely. We received a full refund eventually. Thank you Kaori and Jenny too for your coordinations!

My boys having been seeing Dr. Teddy since their first dental visit and I must say Dr. Teddy is great! My son recently had to have a large cavity filled and we were so worried about him sitting comfortably through the procedure. Dr. Teddy was AMAZING with him. He treated him as if it were his own child comforting him every step of the way, keeping my sons mind busy and really keeping my sons nerves calm. I can't saying anything other than he is amazing.

Great dentist Dr Kim and his staff are you extremely friendly and very great at there job some of the nicest people you'll ever run into

Dr Teddy is great with my daughter. He makes dental visits easy and my daughter has no fear. Thank you!

Gave this business multiple chances. Their front desk is utterly incompetent when it comes to billing. I paid over 1k to fix/take out a baby tooth. My wife is an insurance broker for over 20 years. Came in today during school hours with my son and they spent a half hour on the phone and said services wouldn't be covered.not to mention they double booked the appt so we were waiting anyways.

As people they seem very nice. As a business, incompetent and overpriced are the key words I would use. Update- the twice "fixed" baby tooth they crowned broke/fell out again! We are in home quarantine for a month now.the crown fell out while eating boneless chicken and veggie spring rolls.can't express the disgust I feel in words. 2nd update- I am upgrading my review purely bc of dr kim.

He is very professional and contacted us last night and was able to take out the tooth for my son today. I would still recommend knowing exactly how your dental insurance works before going there. The billing Dept needs training 100%. But Dr. Kim I believe is a very good dentist and good with kids.

I highly recommend Teddy Bear Dental! Great staff and an amazing Doctor! She pays attention to every single detail in order to make the kid feel comfortable, with high level of knowledge and professionalism! My two kids, especially my little one had a bad experience with Dental checkups, and Doctor Renata, the nurses and the staff, made their visit a great one. My 6 years old son asked me if he can go there everyday and my 5 years old son told his dad that the dentist was great!

We love teddy bear dental. Dr Kim and his staff are extremely patient and caring. They take their time in explaining the treatment plan and making sure that our children are getting the best care. They also have incentives for the kids to have zero cavities and stay current with their check ups. My daughter loves redeeming the her points for yogurt land gift cards.

We've been here for 4 years, and I strongly recommend Teddybear dental to my friends when they ask me about pediatric dental. Dr. Kim is very kind and patient to my young children. Also, he explains specifically any concerns parents might have. Staffs in the office are also kind and respond in a timely manner. Staffs who help cleansing are very supportive. They know how to deal with young patients.

Dr. Teddy is amazing! He has been my kids' dentist for the past few years- he is compassionate, knowledgeable and patient! I highly recommend him and all the wonderful staff!

Teddy bear Dentistry is the best place for children. Keep in touch after the treatment and worry about your child. Our children also feel comfortable coming here. I love this place. Especially Dr. KIM and Daniel. Thank you.

Dr. Teddy and his staff are friendly and professional. My three year old girl never cries and loves coming to this place. There are play stations and game stations in the waiting room to keep them busy for the wait and when called upon they make sitting down in the big chair feel like a disneyland ride. Once settled they put on a cool sunglass to watch the TV that is placed in the ceiling.

When done we get a coin to draw a toy (this is what my daughter loves the most about this place). So if you have a little one come visit Dr. Teddy, you won't regret coming here.

This dental office is the whole package. My 4-year-old girl said to me "I want to go back to Dr. Teddy again" after she got 3 fillings for her cavities. Walking into the office with friendly staffs, exam, explanation of procedure/charge, procedures carried out by Dr Teddy and assisted by Daniel, leaving knowing how to take care of our teeth better (and motivated to do so!).sums up to be great experience for us! Did I mention reasonable cost?! All 3 of my kids love Teddy Bear Dental and I do too

We have been bringing our children here since they were 6 months old and now they are three and six. My kids absolutely love it here! They ask me all the time when it's time for their check up. Kids loving the dentist is usually unheard of but not here. The staff is amazing and friendly. My kids feel at ease with them and with doctor Teddy of course.

My daughter had two teeth extracted by doctor Teddy and she never even realized what was happening. No pain or anything. We were done within 15 minutes. We will definitely be coming here until they no longer fit in the little chairs. Thank you everyone at Teddy Bear Dental for making our dental experience amazing!

I love this office, this is my first time coming to this location. My son has been a patient of Dr. Teddy at the Newport Beach location. I have never trusted anyone with my son. I get such anxiety but since my son has been with Dr Teddy it has been amazing and I feel so happy with is care. His team is amazing starting from where you come in until you check out.

They are always so friendly and make you feel very welcomed. I appreciate being involved in my sons care and they know and understand how to deal with me. I don't feel judged if my son has a cavity. They just get straight to the point and take care of the problem. I would recommend anyone to come here. They are so amazing it makes you realize that coming to the dentist is not scary at all.

Dr Teddy is great! It gets a ill crowded because he's so busy but him and his staff are very kind and attentive.

Terrible customer service. Will freely reschedule your appointment in favor of another patient that will yield them more money. Won't even make an effort to call to apologize or ask if it's ok to reschedule instead decides to text to inform me my appointment is cancelled. When I complained, they made up the excuse that the other patient was an emergency.

What kind of emergency if they can inform me 3 days before my appointment? Ironically they would offer me an appointment early in the morning on the same day during school hours yet the emergency patient can wait for the afternoon after school hours? Why wouldn't the emergency patient take the earlier time if it is an emergency? Truth is if they made the effort to call me and kindly asked me to give up my appointment I would gladly reschedule. But I can't accept a text message 3 days before telling me I lost my appointment because they decided to give it to someone else that would generate them more revenue.

Thank you Dr. Berry and Kimmy for making my daughter feel safe well getting treatment done today. We will be coming back for my daughters next check up. We have been coming to this office for years and they are always so friendly and helpful.

Dr. Teddy and the staff that were there when we were at the appointment were very nice. But since then they hired someone new in the front office. I can never get her name because she speaks so slowly while my kids are screaming that I can never get that out of her. She calls over and over again to confirm appointments even after they have been confirmed repeatedly on the week of the appointment.

It has gotten to the point that it is like harassment. This last time (5 minutes ago) was the last straw. She called for a 24 hour confirmation while my daughter was screaming and was speaking so slowly that I couldn't handle it anymore. I ended up canceling the appointment and she said (very slowly) "weeelll.we really need 48 hours notice." If you need 48 hours notice, then call 48 hours before the appointment to confirm it. Don't call me when I am busy and waste my time and then blame me for not giving you enough notice.

I am the last of my friends to continue with this place, the rest stopped going here due to the attitude. Also the last time I went (6 months ago) instead of letting me schedule the appointment when I was leaving, they told they would call to schedule the appointment. Instead they texted me that they made an appointment for me at a time I couldn't make it so I had to interact with this same woman again. This would be an easy fix for them to make. I know I'm not the only person to complain (and I complained to them directly as well). But they still have the same

We took both of our little ones here. Compared to the dentists of my youth, this is a whole different universe. Child-centered, friendly staff, good communication, modern facility.this is what I wanted dental care to be when *I* was a kid, and here it is!

Love this place! Staff are amazing and better yet my kids love coming to the dentist! They offer Saturday morning appointments and they are able to take care of both my kids at the same time making it an easy day. I am an educator of young children and I know the importance of working with young children

Great office. Staff was very efficient and thorough. They were very friendly and happy. And more importantly, my boy did super. And he is only 2 years old. Extremely surprised. He doesn't like any doctors, but he likes this one. He said he wants to go back there soon.

After three visits to this office I was super pleased at the way they treated my 2 girls; and what I had to pay for their fillings (my insurance only covered in part) was pretty reasonable. I will continue coming here because my girls feel comfortable with Dr. Kim.

Dr. Kim was very competent and capable with our child with autism he is able to handle virtually any dificult situation.

This is from my son: Dear Dr. Ted Kim, Thank you for being my dentist. You are my favorite dentist. Is it hard being a dentist? My favorite part about going to the dentist is getting my teeth cleaned and getting a token for the toy spinner. Do I need brases? Did you get the wii to give something to do besides the train track to entertain themselves? I like your business the best! Can I have some tokens for the toy spinner? Thank you!

Dr. Teddy and all the staff are great with the kids! We appreciate their friendly and patient approach. The TV's help too! :