Epstein Ross

Have been seeing dr.epstein for over half of my life. Best dentist by far. Really personable, takes the time to explains everything to you and has a great bedside manner. Not to mention everyone you interact with is kind and truly cares about you. I'd even go far as to say it's the chikfila of dentistry lol.

I cannot say enough about Dr. Ross Epstein and his staff. My family and I have always had great experiences. Today was much the same. It's incredible we never feel his shots before a procedure.

I made the mistake of not taking Doc's advice and going somewhere else. Now I've come back for him to fix the problems. He really is the Caring Dentist. He knows his stuff! I would highly recommend him. And he has the best staff. They greet you with a smile and make you feel welcomed.

We had Dr Epstein few years ago but because of insurance we ended up going to a different dentist and the experience was never the same. With a new insurance we are back and we were treated like we never left. I also had a medical condition and the medication I take affects the health of my gums. Suzanne, the hygienist who diligently worked on my teeth suggested that I come every 3 months to keep up with the issues I have and since then, my gums and teeth have been great and has not given me problems.

I am grateful for the care because I know in the long run it will benefit me. They also took great care of my children who have braces. They were thorough in cleaning and just a great overall atmosphere. It makes you like going to the dentist!

Dr. Epstein is the only dentist that ever listened to me and showed concern for my anxiety. His numbing shots are the ONLY shots I've never felt. His hands are magical. He understands my concerns and always helps me make the best decision for the health of my teeth. He's hilarious, charming, careful, and gentle. The rest of the staff is just as marvelous.

I never felt the numbing. Everyone was awesome. I love the dentist now. I was always scared to go but not anymore.

I needed an emergency temporary crown as my tooth broke 2 days ago(Sunday) and we are traveling in less than a week. My regular dentist couldn't give me an appointment for 4 days. Dr. Epstein saw me on Monday and had me fitted with a temporary crown on Tuesday. I can only tell you that he and his office staff are a wonderful, warm and caring bunch of people. Most importantly Dr. Epstein is efficient, knowledgeable and the best. My husband and I will never go back to the old dentist! I highly recommend Dr. Epstein.

Dr. Epstein and staff were amazing throughout my visit. Dr. Epstein was able to see me for an emergency appointment and I couldn't have been more grateful. He thoroughly explained what was happening with my teeth and had a plan to rectify the situation, which immediately put me at ease. I highly recommend him and would say he is called the Caring Dentist, for good reason. Thank you, again!

Being a kid who never failed to forget to brush my teeth throughout my life I had probably 10 cavities, I was very worried when I had to go to the dentist but literally time and time again whenever I have to get anything fixed in my teeth, Dr. Epstein's techniques have never failed, I can confidently say that I never have any pain when my cavities get fixed by him.

He works with kids so well by engaging in conversation with them throughout the operation, it never fails that when I have been here I have expected less but Dr. Epstein has always made it painless and enjoyable.

Just moved here from South Carolina was looking for a dentist. I have found one very caring dentist and a great staff. Makes you feel right at home. If your looking for a caring dentist highly recommend Dr Epstein.

This man, omgoodness. Got me in his office asap without ever meeting me prior. From the moment I spoke to the assistants to walking in the door I was 100% comfortable. I cannot be more grateful for all of them and will definitely be coming back. God bless every one who works in this office!

I felt very welcomed from the time I stepped into the dentist office. Thanks to my coworker/friend for the recommendation. Kisha works with Dr. Epstein and took very good care of me as a 1st time patient. I will be returning and hopefully my husband will too. Thank you!

A broken tooth brought me back to Dr. Epstein after being away for 2 years. (I don't recommend skipping regular checkups.) Besides the broken tooth, I needed to have 2 cavities filled, and my teeth required deep cleaning. I had a lot of anxiety going into these procedures. But Dr. Epstein and Chrissy made the experience very comfortable. I had no pain whatsoever, during or after. The whole staff from front office all the way back gave me very good care. I highly recommend Dr. Epstein. "The Caring Dentist" is not just a slogan, he's for real.

I visited Dr. Epstein September of 2020 for my six month exam. I was due for an X-ray and I was pleasantly surprised to be introduced to a brand new piece of equipment called the panoramic head scan. I stood still while this state of the art device painlessly scanned around my head to give the doctor a clear picture of my teeth but also serendipity discovered the presence of calcification in my left carotid artery! Dr. Epstein's observation upon my scan saved my life.

I was able to report this finding to my medical doctor who after checking my cholesterol and considering other risk factors, agreed I could benefit from a cholesterol lowering agent. This is my testimony to the skill and knowledge of Dr. Epstein and his staff who are trained to use state of the art equipment which has positively impacted my overall health care.

I actually enjoy going to the dentist here. They have always been meticulous about personal protective gear. Now they have stepped that up to meet Covid-19 threats. I felt comfortable in the protocols they have in place to protect both patients and staff. Oh, Susanne is a good hygienist and he's a pretty good dentist also.

I have always been very afraid of dentists because of an experience when I was young. About 25 years ago I went to Dr. Epstein because his office was in the shopping center where we had a yogurt shop. I feel so lucky to have had him for a dentist. He talked me into a large bridge because of the fact that I had missing teeth. He created a large bridge which I know has helped me to save many of my upper teeth.

That bridge lasted me 25 years and fell out while on a cruise. But it was so sturdy that with extra care I could clean it and place it back in my mouth until we got home. We are now retired and living in Florida but since his caring I made sure that I went at least every 6 months for a cleaning and check up. If I still lived closer I would have gone back to see him but as it is I feel 25 years with one bridge is a long time. I now am having two implants a new crown and with once again Thank You Dr. Epstein you have helped me save my own teeth.

Dr. Epstein and his co-workers are very polite and welcoming. I went to the dentist yesterday to get a tooth filling, I came in terrified but as soon as I sat in the chair Dr. Epstein comforted me, and told me that everything was going to be gentile and I wouldn't feel anything! While getting my tooth filled, him and his hygienist kept a conversation although that I couldn't say much with my mouth open.

Oh and if you are 12 like me don't be scared to get a numbing shot I promise you will not feel a thing! He does a special trick that no one knows about. I haven't been to many dentist but I think that Dr. Epstein is here for the win.

Dr. Epstein and his staff are excellent! They make you feel comfortable and treat you like family. I had the pleasure to work with them behind the scenes for a short period of time. They are genuinely caring individuals. Dr. Epstein is truly the Caring Dentist! I would high recommend going to him for your dental needs, he's the greatest!

I left years ago because of the staff turn over. Always seemed to have someone different. Or you'd have a hygienist a couple of times, and then they'd be gone. Also found it unprofessional how he would talk to his staff about other dentists while working on me. So much happier with my current dentist and glad I made the change.

Dr. Epstein is the best dentist in Hampton Roads. I used to hate going yo the dentist, but not anymore. He does excellent work and his staff are always kind and caring. If you need a dentist, please go see Dr. Epstein and tell him Dorothy recommended you. You won't regret it.

I recently had a filling come out of my tooth. I'm new to the area so I picked Dr. Epstein's office off of their yelp reviews (and that they accept my insurance). I have a HUGE fear of the dentists and I can't say that I made it easy for Dr. Epstein and the hygienists but they were all beyond amazing. They talked me through each step of the process, made sure I was comfortable, and even held my hand when I needed extra reassurance.

The process was quick and simple but their compassion is what I am so thankful for. I will 100% be back and recommend anyone who may have a fear of the dentist to give Dr. Epstein and his colleagues a shot.

Dr. Epstein is truly an exceptional dentist! The office is filled with a warm and congenial staff who are very attentive to the patients needs. The office staff seem focused on making the patient feel comfortable and stress free. I started seeing Dr. Epstein about 25 years ago and the quality of his work over the years has been consistently excellent, not a single complaint.

My work means that I have to move often and I have also experienced many sub-standard dentists. I find that I am usually better off traveling to see Dr. Epstein. I just flew up from Florida for some extensive work, and it was well worth the trip. Oh, I almost forgot to mention that he has a special technique where I hardly feel the needle when he injects the anastetic.

Seriously the best dentist I've ever been too. so friendly and genuinely care about you. So professional and makes me feel right at home! And this is coming from someone who used to hate the dentist exclamation point

I had a wonderful experience! I usually dread going to the dentist but my boyfriend recommended this place. He said Dr. Epstein was the best dentist he ever went to and the entire staff is really nice. He wasn't lying. When you first walk in the receptionist was very welcoming and sweet. I really like that they are very thorough and take pride in doing good work.

My dental hygienist Suzanne was very considerate and kept asking to let her if it was painful. It wasn't but I liked that she asked and that they truly care about your comfort. My past experience they never cared and kept going even when you were obviously in pain. I never thought I would say this but I actually enjoyed going to the dentist.

I recently came in for a checkup after not seeing a dentist for about 5 years! I've come here before and it was great just like I remembered. Located in Kiln Creek, it's in a nice, safe area that is central to all of Newport News. The environment and staff is great and you feel very welcomed. For some reason I usually find receptionists to be short tempered with attitudes but the receptionist here is very friendly and on top of everything.

My first visit I got a cleaning with one of the hygienist that someone else claimed to be "chatty and splashy" but I didn't find her overly chatty at all; I enjoyed talking with her and she made me feel very comfortable. As for splashy - you're getting water poured into your mouth, some is bound to splash out. I didn't find it bothersome and appreciated her periodically wiping the water up.

I had a cavity so they scheduled me a few days later and the filling was such a breeze. Dr. Epstein is funny and down to earth and a great dentist. I didn't even realize he had given me a shot until it was halfway through! It was so painless and I was in and out within 30 minutes. Wonderful place to go to for any of your dental needs!

I had a great experience here. Very friendly staff, up-to-date equipment, and a unique office environment. Not your typical doctors office feel which I really appreciated! No one is excited about going to the dentist but I certainly don't dread my trips here!

I called at the last minute for a broken filling, they did a fantastic job getting me in, and out in 20 minutes or so. The staff is pleasant, fun and an all around joy to deal with. What makes the dentist different is with-in the first 5 minutes you feel like you grew up with him.conversation flows with ease, like two old friends talking. Big mistake if this guy isn't your dentist.

UPDATE: not so much a fan of his two hygienists anymore, first the lady was very splashy and kept on wiping my whole face with a wet towel (most women would hate this.) LOL, felt like a full body shower after being done, and she talks NON stop. and stops working while she talks. takes very long. the guy hygienist, though nice and less chatty, hurt me badly this last visit with his prophy, i mean my teeth are rather clean and needs very little to be done but he was heavy handed and i had cuts around my gums for a few days afterwards. HURTS. not great, i think i'll look for another office for a hygiene checkup next time, but the dentist is still sweet, and good with kids