Samaha Lisa Marie Dds Fagd PC

I went to this office four times. First time I came in for a cleaning they told me I had a tooth cracked and they needed to fill it in and they said I would need to come back to do that. Each time, they made me wait over an hour and a half. The filling took them less then 10 minutes - such a waste of my time that they couldn't do it on the spot. After my next cleaning 6 months later, I learned that their filling didn't work and again they couldnt fix it on the spot and i'd have to come back.

Most recently, I had asked for a later appointment time and they said they couldnt give it to me. I called prior to see if they were running on time and they still did not express to me that they were running an hour and a half late! I was getting a tooth fixed (again) and my actual visit took only 7 minutes. I feel they did a rushed job not hey cut up my dues and i've been in SO MUCH pain since leaving the office and dont know what to do because I dont want to go back there to get it looked at because it was such a horrible experience being there and I dont trust them.

I feel like the whole office is sketchy, I cant believe you can be a licensed dentist and be so incompetent. Now i'm going to have to search for another office and pay again to get their botched job fixed plus im dealing with so much pain! Also, every time I go I get a different doctor. They aren't even apologetic they are running so late. the front desk just kept telling me it would be another 10 minutes.

Then when I saw the actual dentist I told them and they didn't even acknowledge! In summary: Horrible Horrible Horrible experience - Waited an hour and a half to be seen, botched job (TWICE), horrible bedside manner and communication.

After seeing this doctor for ten years, we had to change the insurance after the Covid pandemic. Then they suddenly stopped seeing us with the unacceptable excuses (to see another emergency patient or the receptionist was sick out) twice during a week. I'm pretty much sure they didn't want to take our new insurance. The most terrible experience I've ever had. I'd love to file this case to the NY States.

This dental place it's the worst. they are HUNGRY FOR MONEY! watch out. not only that, the front desk people are rude. starting with The Manage, they need to take a Customer Services class. they act like they are doing you a favor when you actually giving them a chance to build up their business. I think they actually take advantage of low income families at least that's how I felt.

I just feel sorry for those few nice people that work there. they should be able to find a better place like we are. There are so many places that would be happy to have more dental patients. This place it's really the worst!

I honestly don't have words to describe how unprofessional this place is. First and foremost, a particular dentist here is the reason that I have a fear of dental work to begin with, as he regularly shamed me for having cavities from a young age and made me feel embarrassed to go to my regular checkups. Not to mention, they are systematically unconcerned with inconveniencing patients.

I had a root canal scheduled today for 4PM, which they confirmed with me both the night before and the day of. Upon getting there I was told that the doctor was running an hour and a half behind schedule, but that I should stay in the office in case he has time to get started earlier than that. An hour and 45 minutes later, at 5:45 the secretaries informed me that the doctor was leaving at 6PM and therefore would not be able to see me today, wasting nearly 2 hours of my time during a really stressful finals period when I could have been preparing for exams.

They then informed me that the next and only available opening they have is on Christmas Eve at 10AM, and asked me to come back then. I am a person who is deathly afraid of the dentists office, due entirely to their behavior over the years. Despite the secretaries being nice, they failed to inform me that I would not be seen today until the very end of the day, and left me with no choice but to put my holiday plans on hold to fix a necessary issue.

All in all I will be looking for a new dentist and I hope you do not make the mistake of trusting them with your time or dental care. While the doctors are obviously skilled, they are insanely arrogant and do not have any regard for their patients.

I have been going here for several years. Stella at the office manager is always friendly and helpful. I recently got a root canal and it was pain free and much easier than I expected. DR.Tassos did my crown and I am very happy with it. My insurance did not cover the all porcelain crown but he covered the difference. Not many places would do this. He explained everything he was doing during the process which eased my anxiety. I highly recommend Port Washington Dental. Also their hygienist is excellent.

Dr. Katechis and his wonderful staff are amazing! The Office is very well organized and clean. True to their appointment time. Dr. Katechis extremely professional, makes the experience quick and painless. Highly recommend for any of your dental needs.

Dr. Hanifa is a wonderful dentist. She explained me everything from beginning to end. I fully trust her with my treatment. I'm really happy I found a reliable and very professional dentist as Dr. Hanifa! The office was extremely clean. I felt extremely comfortable knowing that they were following COVID-19 and health guidelines to keep everyone safe.

The staff was very friendly and helpful and I have been to other dentists that exaggerated what my needs were in order to make more money. So it was a relief to find a dental company with integrity!

I have been a patient for a few years now. During the pandemic I have been to the Port Washington Office 3 times. Each time they have treated me with professionalism in the waiting area, the front desk and the dentist. The Office is clean and they have taken every precaution to ensure our safety. Dr. Pavlous is the best.he explains every procedure and takes the time to complete his routine work with pride. I HIGHLY recommend this Dental Office and Dr. P.

I've been going to PW Dental Care for many years and they take wonderful care of me. Everyone is so friendly and happy to see me. Stella, the office manager, takes great care to see after all my insurance, billing, coordinating, & appointment needs. I've never met a office person, who is more well-versed in the medical understanding of what the doctors are doing.

She runs the office with great efficiency, solving problems that occur, & makes the office operate like a well oiled machine. Besides from the doctors knowing me so well, by face, name, & medical issues, how well the office runs makes my visiting a very pleasant experience. + The Reverend Father Guy Dioguardi, DD, IOTR

I have gotten nothing but quality service from the staff at Port Washington Dental. They have been more than accommodating to my hectic schedule, and always find time to get me in when necessary. I can always reach the Office Manager, Stella or my Dr by phone when I have questions or concerns. I was recommended this office from a friend, and later found out half of my work office also comes here.

Front desk staff, hygienists and Drs are all very kind and friendly, and the office is always clean! I trust that the Drs and staff have my best interest in mind, and work patiently with me.