Pamela J Butterfield

Everyone was very pleasant. They were very informative about what was going on. Explained everything about my teeth and how I could better keep them clean and healthy. I would definitely recommend this dentist.

I have lived in Washington for about a year and needed to see a dentist. I did what any normal person would do and Googled "dentists near me" and found Pam Butterfield. This is a wonderful place with caring, professional, intelligent and fun people. I am so happy I found this dentist!

The Team at Dr Pam's office makes sure from Sherry and Team up front to Dr Pam and Team in the back that all goes as scheduled. Today was my cleaning and Caitlyn always makes the visit comforting with chat about what's going on and what I have been doing since last visit. She is always professional and making sure of my comfort while working on my teeth. Highly recommend this office and Team of professionals.

This is what superb patient care looks like in a dental practice. It is not only clear that they care about patient welfare, they also care about each other and it shows. Humor, time (no rushed procedures here), professionalism, and state of the art equipment are just some of the obvious things you'll note on your very first visit. My better half told me to try these guys and I am so glad she did (I have a history of anxiety related to dental 'care' in far-flung places).

I've been coming here for a while and have always received great service and care. I have been traveling and currently live 2 hours away, it is absolutely still worth the drive. If you're looking for a first dentist or new dentist, come here.

It's great to be back. It was a pleasure catching up with Dr. Butterfield and it was great meeting the crew a great bunch of people. Keep doing a GREAT JOB. Can't wait until my next appointment. Thank you Ladies for the great services! Once again Dr Butterfield's Team were CHAMPIONS. Friendly, welcoming and get to business asap and I always enjoy the visits with the team on local and national issues.

I would recommend Pam Butterfield's services any day. Her entire staff is very welcoming, fun and professional. Doctor Pam is such a joy to talk to during any appointments. She gets to know you and cares about you, not only as your doctor but as a person.and she loves animals! She is great at what she does, she will assess your case carefully, provide reasonable treatment recommendations and make sure they are executed flawlessly. Facilities are very comfortable, nice and clean. They provide an environment that promotes peace of mind while being there.

If you are looking for a new dentist, look no further. I have been a patient of Dr. Pam Butterfield for several years now. Once again I received excellent treatment from Caitlin and enjoyed seeing Dr. Butterfield. Her team is always prompt and focused on my care! If you are looking for a new dentist who is extremely thorough, Dr. Pam should be your dentist!

The best dentist I've ever been to. My first visit was so informative and every member of the staff is super friendly. They even have a machine that generates a 3D image of your teeth, so they can show you exactly what's going on. Will definitely be back!

This was my first visit to the office today. My interaction with the staff was a fun pleasant experience. Any anxiety I had about going to the dentist quickly disappeared. I will say the amount of time and attention Dr. Butterfield spent with me far exceeded my expectations. I truly feel lucky to have found this office. I highly recommend. My first exam consisted of dental x-rays, a full 360 picture of my teeth, periodontal pocket chart, and an oral cancer screening.

So grateful for the office to fit me in with such short notice! After cracking an old crown they got me in to an appointment as soon as they could. I had never met Dr. Butterfield previously and she's a total gem and I absolutely adored her. The DA and her made my experience honestly enjoyable. Highly recommend!

Lovely dentist office - all of the dental assistants are kind, friendly, and talk you through everything that they offer you. Dr. Butterfield is a great dentist and wonderfully in depth in your specific dental needs. Very thorough work could not reccomend more.

Extremely through friendly and professional. Location is very East to get to from several directions. Staff is also super friendly and attentive. Very calming atmosphere and no pressure. Adorable doggy in the front end of the house who loves a good hello as well. I would refer this dentist to anyone of all ages as well as people with anxiety or fear of dentist work.

I felt relaxed and at ease and comfortable. Also no funny dentist smell when you walk in. Cute little cubby for the kids with toys and a nice warm fireplace in the lobby to sit next to and read the paper which they have out waiting for you in waiting area.

Having worked in the dental field for many years, another dental professional recommended Dr Butterfield to me. I have been to her office on three occasions and can't complement enough the superb treatment I have received from the doctor and her staff. This is what excellent dentistry and customer service should be about.

We love Dr. Pam and her "crew". We've been patient's of Dr. Pam for nearly 20 years and despite moving from Auburn to Duvall, we have continued to drive for her services.

I have seen Dr. Butterfield 3x now and every visit is successful Last year, I relocated to the Kent area, and wanted to find a dentist that was local, and had good reviews, good appointment scheduling, and convenient parking. Low and behold, Dr. Butterfield was waiting for me. I will start by saying that the front desk staff is absolutely phenomenal!

The ladies are very friendly and easy to converse with. We typically have conversations about family, work, politics, and never are there awkward moments. Their presence is so peaceful, and the smiles in the office really set off a positive environment! The back office staff is extremely friendly, I won't list any favorites because I think all of the ladies are incredible people.

I do think that their teamwork enables them to have a successful office, and it is noticed from a consumer stand. The clinical staff are also great at making you feel very comfortable and they are all tentative to each patient. Even down to Remembering conversations from appointment six months ago. Dr. Pam Butterfield is incredible, she is so friendly, so funny, and such a professional. I have met with many dentists before, but she has certainly giving me the best service, advice, and direction for successful oral health. I have found what I was looking for

Dr. Pam has been my dentist for over 13 years and I can't imagine going to a different one! With an all women staff, Dr. Pam's staff is gentle, caring, and fun. I have never had anything but the most pleasant experience with each visit. Plus, they're dog friendly and have a black lab, Pippa, to pet while you wait!

I had my first appointment with Dr. Butterfield today and she was amazing! I learned more about my teeth and mouth than I ever could have imagined. She was kind and knowledgeable, and gave me several options to consider as I move forward with my oral health.

My family is a dental family, my father, my uncles and my brother were all dentists. So I have been to quite a number of dental offices over my vast number of years. In my humble opinion, this is the BEST dental office I have every been to or seen. Dr. Butterfield is a great dentist, very client minded and a wonderful person. Melissa, Sandra were great and gave me one of the best dental cleanings I have had in ages.

The wonderful office assistants were welcoming, and friendly Pippa was an added plus. So if you want to have a wonderful experience of a lifetime and start to love going to the dentist, you must go to Dr. Butterfield. Mary H

Always, always, always a good experience at Dr. Pam's office. The office staff, the dental hygienists and even Pippa (you'll have to make an appointment to learn more about her!) are welcoming and friendly. Special hats off to Sandra! She laughed with me and also held my hand when that was what I needed. My two children never even complain about going to see her.

On top of all of this, she is very good at what she does. I've recently had to have an old crown removed to be replaced with a new one and they took very good care of me. They worked quickly, without rushing. I'm a lifer.

Good people and friendly staff. Pam appears too busy to spend much time with each patient though. She seems very competent however. Would rate her much higher except for the relentless pressure to get additional work done. They tried to put me on a schedule to replace all my fillings. I continue to receive calls from her staff reminding me to come in to get all that unneeded work done. Feels almost like she is running a timeshare sales business and not a dental office. Learn how to politely say no thanks if you go to her.

I go back with Dr. Pam a long ways (when she was an intern!). Quite honestly, she is the best dentist. She listens, she is technically sound, and has very small hands which are a big plus for patients! Her hygenist is very gentle and really puts you at ease when you are in the chair and she is working on you. Outstanding practice!

Seriously upset. I called to schedule an appointment and told them while scheduling the appointment to make sure my insurance was valid. When i arrived a few weeks later, i asked if my insurance was fine and they said yes. Got a regular cleaning which was NOTHING like the experience i'd received during my last check up. I used to like this place because they would clean my teeth really well but this time was rushed and not thorough. Seemed to take half the time it usually takes for a cleaning.

The lady was nice though so I let it go. Then, Dr. Butterfield comes in and upsells me for some filling procedure, then tells me that i need my molars removed. (My orthodontist and other dentists have told me that they don't need removal because they are coming in straight). I agreed to the filling, i could tell she was upselling me because of the discontinuity between her words and the lady who was cleaning my teeth.

Even though i knew it wasn't a necessity-I had them check my insurance and they said that it covered most of the procedure. I did it because it was relatively inexpensive and figured they had bills to pay too. A month later. I get a bill saying my insurance was not valid and i need to pay the balance. I was livid. They lied about the validity of my insurance and offered me no percentage off the bill for their mistake.

My sisters and I used to like this office, I would purposely schedule my appointments during my visits home because i liked it that much. They had the business of my family and this is just unacceptable. It is a dentist's office with a car repair shop mentality. I have obtained documents regarding this incident with them and am consulting my professor who is a lawyer for help. They have already lost the business of my family and hopefully all the people who read this post.

When I first met Dr Butterfield she immediately (first visit, right after the handshake) pointed out the white spots on my teeth and told me that with new technology they could make them disappear. I felt like she tried to "upsell" me on lots of things by making me self conscious about my flaws which I had never really cared about before. I didn't feel like her or her staff cared about anything but getting more money.

I pointed out that after getting a filling that my bite guard no longer fit right and I was told that they could not fix it and that I would have to pay 300 dollars for a new one. Very glad I didn't choose to stay there. So happy with my new dentist.