O'Donnell & Phillips

I've had a great experience at Horan & Phillips during each visit. Everything from the front office staff, dental hygienist, and Dr. Horan. I highly recommend Horan and Phillips!

Today was only my second time visiting this office & I love it! Everyone there has been wonderful. Dr. Phillps personality definitely makes you feel comfortable & relaxed. So glad I chose this office as my new dentist office. Will definitely recommend to others.

I have been coming to the practice since I was 11 and have continued to come well into my 30s. My dental hygienist, Tara B., has been such a wonderful, safe, and warm person to get my cleanings from. Not only is she patient with answering my questions, but also offered helpful education for me to continue to keep my teeth/gums in good health. I would absolutely suggest this dental practice as one of most anxiety-friendly dental practices in lancaster county for anyone who has dental angst like myself.

Had some bonding done at the gum line to protect some roots that are beginning to expose (from receding gum) and to replace some that had been done years ago by a different dentist. The procedure did not require novicaine, and the dentist and his assistant were efficient, avoided pain for me, and the end result is very good. I am happy!

New patient visit, was a wonderful experience, looking forward to maintaining my dental health at this practice. Highly recommended!

I popped a crown in the afternoon and at 8:30 the following morning they saw me and reglued it. This practice (and formerly with Dr. O'Donnell) has been my only dentist for 30 years.

I try not to direct negative publicity to places of business that can eventually wind up with some bad feedback. That happens to every business sooner or later. But in this case I feel it is my duty to pass on to potential future customers my experience. I was referred to a prominent Periodontist in the area for bone grafting and eventually an implant.

He did a great job. My problem is the work that was done installing the crown. We moved out of the area shortly after. Every time I have been to a dentist since they tell me what a terrible job the previous dentist did on the crown installation. One even joked and said it looked like it was done by a Caveman. It is oversized with a large gap on one side that easily traps food.

This was done about 9 years ago. The reason I mention it now is because I thought I would just accept it but now I find that I have to have it replaced. This procedure is very expensive considering that I will pay to have it done twice. Having it done right the first time would have saved me almost $1,000.

I went to O'Donnell and Phillips on the recommendation of a friend as I was unhappy with my current dentist. I was not disappointed. Very friendly and professional. Probably the least painful extraction I've ever had. Dr. Horan was very attentive to my comfort. I will be switching to this practice for all my dental needs and will recommend them to everyone.

Amazing people! Made my 2 daughters and i feel so welcome and comfortable. Very good with children, my 7 year old had gotten a filling and the gentlemen that did it were so good with her and she loved them. My 14 year old had a root canal and the gentlemen and woman that were with her were caring. Very informative people not pushy or made us feel like they were just there to get paid.

When you can go to a doctor office or dentist office and talk and laugh and feel like you are not a bother to ask any and every question you have on your mind it is a very warm feeling. They care and they take their time to get things right. Not either of my 2 daughters or i felt like we were in any way a pushover like some other offices. I would highly recommend this office for any child or adult. Absolutely love this place and i would not go anywhere else!

Each time I have visited the staff has been wonderful. The dentists and hygienists have been very gentle and understanding of my anxiety with dental work. I also appreciate that the staff was understanding and non-judgmental about the fact that I had delayed dental care for several years because of anxiety due to my previous dentist causing a lot of pain.

During procedures they repeatedly checked in with me to make sure I wasn't in pain or if I needed to take a break. My toddler son also goes to O'Donnell & Phillips and they have made his visits a pleasant experience. The hygienist took the time to explain everything she was going to do in an age appropriate way before proceeding, which made him less apprehensive about the new experience.