Healthy, beautiful smiles start at Ashburn Children's Dentistry! As parents, we want the best for our children at every stage of development, and for many families the journey to optimal dental and whole-body health begins at Ashburn Children's Dentistry. Our entire team is committed to helping every family feel at home in our office. Through specialized training and dedication, our pediatric dentists and extended dental team provide fun, energetic service to every patient. All of the members of our experienced team are educated as registered dental assistants and maintain their education through seminars and continuing education.
Follow us
Services
Your child's lifelong journey to optimal whole-body health and wellness starts at Ashburn Children's Dentistry. For almost 20 years, we've been honored to be one of Northern Virginia's most awarded practices, and we were most recently voted 2019 Northern Virginia's Top Dentist. At Ashburn Children's Dentistry, we believe that every kid deserves an amazing smile that instills confidence for life, while setting them up for long-lasting health. Unlike conventional dentistry practices, we go beyond standard fillings and orthodontic work, and ask WHY?
A beautiful smile starts with optimal oral health maintained by good hygiene habits and consistent, high-quality dental care. At Ashburn Children's Dentistry we offer a comprehensive selection of dental care services for children and patients with special needs. Our pediatric dentists practice integrative functional holistic pediatric dentistry performed with the help of advanced technology to deliver gentle, effective results that improve patients' dental health, overall health, and quality of life.
Our pediatric dentists are pleased to offer virtual consultations to new and existing patients. Is your child experiencing tooth pain, mouth, or jaw swelling? Are you a new mom experiencing difficulty with nursing? Do you have questions about your child's sleep, airway, or growth and development? We are available to triage patients and make a determination if emergent in-office care is required.
At Ashburn Children's Dentistry our pediatric dentists believe that prevention is always better than treatment. By actively preventing disease and decay through regular at-home care, professional dental cleanings, and regular exams, your child can maintain a healthy, beautiful smile. Effective prevention efforts can also help you avoid paying costly treatments in the future to remove decay, restore teeth, and treat gum disease. Regular prevention is truly your best investment for a long-lasting, beautiful smile and optimal oral health.
Reviews (26)
Sophia S.
Jun 20, 2022
My recent experience at Ashburn Children's Dentistry was shockingly amazing! In my years of taking my children to their doctors and dentists, I have yet to meet a medical facility where everyone was so kind, helpful, and gracious. They went above and beyond what a typical dentistry office would do for their patients and family, and I cannot sing enough praises! Dr. Krystle has a lot of experience working with young children.
This is evident by the fact that she was able to communicate with and comfort a scared 3-year-old during his tooth extraction. She and her dental assistant, Megs, talked to my son throughout his procedure and used descriptive words ("ketchup" instead of blood, for example) so that my son could understand what was happening without getting worked up.
I like her bedside manner. She was thorough, logical, and patient in explaining to me the reasons why an extraction is recommended versus a pulpotomy. It's fresh air when someone takes the time to explain rather than get annoyed by questions. While this was happening, office staff, Gabby and Jeanette, watched my 21-months old twins! Can you believe that?
Due to childcare issues, I was "that" mom who brought the whole fam. My twins were not the easiest to handle, and I felt torn between wanting to be there for my son during his procedure and needing to care for my rambunctious twins. Thanks to the staff who stepped in to help, I could be there for my son while my twins happily enjoyed some Cocomelon.
After the procedure, Megs walked me and the kids to the car and helped us get situated. Three kids under 3 isn't a walk in the park, and I appreciate Ashburn Children's Dentistry for helping a mama out during this time of high stress! That night, Dr. Krystle texted me to check in on my son and how he was feeling. Other than "above and beyond, " I don't know how else to describe Ashburn Children's Dentistry. I highly recommend them to parents looking for the best dentist's office in Northern Virginia!
This is evident by the fact that she was able to communicate with and comfort a scared 3-year-old during his tooth extraction. She and her dental assistant, Megs, talked to my son throughout his procedure and used descriptive words ("ketchup" instead of blood, for example) so that my son could understand what was happening without getting worked up.
I like her bedside manner. She was thorough, logical, and patient in explaining to me the reasons why an extraction is recommended versus a pulpotomy. It's fresh air when someone takes the time to explain rather than get annoyed by questions. While this was happening, office staff, Gabby and Jeanette, watched my 21-months old twins! Can you believe that?
Due to childcare issues, I was "that" mom who brought the whole fam. My twins were not the easiest to handle, and I felt torn between wanting to be there for my son during his procedure and needing to care for my rambunctious twins. Thanks to the staff who stepped in to help, I could be there for my son while my twins happily enjoyed some Cocomelon.
After the procedure, Megs walked me and the kids to the car and helped us get situated. Three kids under 3 isn't a walk in the park, and I appreciate Ashburn Children's Dentistry for helping a mama out during this time of high stress! That night, Dr. Krystle texted me to check in on my son and how he was feeling. Other than "above and beyond, " I don't know how else to describe Ashburn Children's Dentistry. I highly recommend them to parents looking for the best dentist's office in Northern Virginia!
Kimmie Zultak
Jun 19, 2022
Ashlin Bayne
Mar 25, 2022
One word to describe my experience with Ashburn Children's Dentistry is upsetting. I find myself getting upset every time I even think about this place. We wasted precious time, resources and money here. The doctor there told me that my son had a severe lip and tongue tie and that he was being referred immediately for a sleep study and to a cranial osteopathy doctor. Weeks went by.
No one called. I followed up with Ashburn Children's Dentistry several times and was repeatedly told that I would be sent the information for my son's referrals to my email. Never received anything. I called and left messages. They stopped returning my calls. So like I said before. It was a complete waste of our time, resources and money. Ashburn Children's Dentistry took our money and did nothing for us and my son is who had to suffer from their negligence.
No one called. I followed up with Ashburn Children's Dentistry several times and was repeatedly told that I would be sent the information for my son's referrals to my email. Never received anything. I called and left messages. They stopped returning my calls. So like I said before. It was a complete waste of our time, resources and money. Ashburn Children's Dentistry took our money and did nothing for us and my son is who had to suffer from their negligence.
Alli Wesley
Feb 07, 2022
I CANNOT emphasize enough how much I adore this place. Recently, I took my 3 year old special needs son for a cleaning. I was a little apprehensive considering he does not act like a typical child. My concerns quickly dissipated upon arrival. Through the entire process they were extremely understanding and accommodating based upon his needs. Megs is a wonder dental hygienist and was very patient with my son. Dr. Lynda gave some excellent advice and also displayed great patience while evaluating. Also special shout out to the front desk staff! They were great!
Kristin Horne
Dec 07, 2021
Our experience has been great! From office staff to dentist. My baby had 5 ties/buccal (both lips, tongue, and both cheeks) and I went in very overwhelmed and honestly felt defeated. They provided me with education, compassion, and quality service from the beginning of our journey until the end. Dr. Lynda and her staff go above and beyond. She even texted at 10pm the night of my daughter's revisions to make sure all was well.
They are professional, reliable, affordable, and friendly. And you can tell the staff enjoys their jobs and are respectful of each other. I can't say enough positive.wish I could give 6 stars!
They are professional, reliable, affordable, and friendly. And you can tell the staff enjoys their jobs and are respectful of each other. I can't say enough positive.wish I could give 6 stars!
Becky Maupin
Sep 11, 2021
My 3 boys love going to "the dentist with the tree". We've been traveling 4 hours one way to see Dr. Lynda since my first baby was 8 weeks old. Her knowledge and expertise is invaluable. She has treated each of my boys' tongue ties and is the reason I was able to continue breastfeeding. The office staff is professional and courteous and their customer service is second to none.
Karin Meenan
Jun 02, 2021
We have been coming to see Dr Lynda since the kids were 2. She is amazing with all children and my youngest has autism and she works beautifully with him. My niece is extremely reluctant to go to the dentist but loves to visit Dr Lynda. They were also able to do sedation dentistry in office instead of going to the hospital.
Melissa Wacker
May 05, 2021
Scheduling an appointment for my two boys was very easy. What I liked most was the initial appointment was done via phone. They called me to go over their history and what our concerns were. The assistant was very thorough in their process and was very clear about their insurance policy. She even went as far to verify my coverage for me and was able to tell me what I have available to me. Everyone was so nice and polite. I'd highly recommend them.
Neda A.
Feb 19, 2020
Tamara S.
Nov 04, 2019
Ahmed A.
Jul 31, 2019
Dr Lynda is one of the most knowledgeable and compassionate medical professionals I have met. My child needed a lot of work (lip/tongue frenectomies and crowns) and the staff laid out the treatment plan and Dr Lynda explained the process as many times as needed for us as parents to be comfortable. She wasn't looking at the clock or making you feel rushed.
One of the most refreshing and surprising things Dr Lynda did was personally call and follow up after the surgery inquiring about my son and offering additional advice. We had several follow up conversations afterwards and she took time out of her busy schedule to share her knowledge and past experiences. Within a week or so of my son recovering, his verbal fluidity started becoming noticeably better and he isn't as frustrated trying to pronounce new words.
I didn't realize the impact of the tongue tie on my child's speech development and quite likely other issues such as jaw and mouth function. He isn't nearly as hyperactive as before and I believe it's due to better sleep as he isn't mouth breathing at night. I found a great dentist and will continue to take my kids to see her as long as I'm in the area.
One of the most refreshing and surprising things Dr Lynda did was personally call and follow up after the surgery inquiring about my son and offering additional advice. We had several follow up conversations afterwards and she took time out of her busy schedule to share her knowledge and past experiences. Within a week or so of my son recovering, his verbal fluidity started becoming noticeably better and he isn't as frustrated trying to pronounce new words.
I didn't realize the impact of the tongue tie on my child's speech development and quite likely other issues such as jaw and mouth function. He isn't nearly as hyperactive as before and I believe it's due to better sleep as he isn't mouth breathing at night. I found a great dentist and will continue to take my kids to see her as long as I'm in the area.
Lindsay L.
Mar 25, 2019
The waiting room is fun, there's plenty of fun prizes and distractions for the kids. The desk staff is super polite and my child has had a great experience with the hygienists. Dr Lynda is why I can only give 2 stars. She strongly pushes several agendas. She diagnosed my 3 yr as needed oro myo functional therapy. No, no, no, just no. While his teeth were being cleaned I heard several other hygienists discussing the same diagnosis with other children.
She talks at length with her own journey and use of a cpap machine. I've heard this story from her 3 times and one of the staff once. He grinds his teeth - on occasion- but does not have a tongue too large for his mouth or have dark under eye circles as she claimed. I have a background in a related field and have been shocked at how she makes these claims.
She states that the mouth is the starting place for the health of the whole body and if his tongue is "out of whack" the whole body is at risk. She calls this a holistic approach. My baby needs a maxillary frenectomy. She won't perform this simple procedure unless the baby first goes to an pediatric osteopath physician. This is part of her whole child approach.
As others have said, the office is more expensive. The cost after my easy insurance with great coverage is applied is double what I used to pay when I lived Fairfax county.but that is a personal choice. The office is a fun place for the kids, claims to be state of the art - it might be worth it for some families. We gave it 2 visits just to and sure the first wasn't a fluke, but we'll be moving on.
She talks at length with her own journey and use of a cpap machine. I've heard this story from her 3 times and one of the staff once. He grinds his teeth - on occasion- but does not have a tongue too large for his mouth or have dark under eye circles as she claimed. I have a background in a related field and have been shocked at how she makes these claims.
She states that the mouth is the starting place for the health of the whole body and if his tongue is "out of whack" the whole body is at risk. She calls this a holistic approach. My baby needs a maxillary frenectomy. She won't perform this simple procedure unless the baby first goes to an pediatric osteopath physician. This is part of her whole child approach.
As others have said, the office is more expensive. The cost after my easy insurance with great coverage is applied is double what I used to pay when I lived Fairfax county.but that is a personal choice. The office is a fun place for the kids, claims to be state of the art - it might be worth it for some families. We gave it 2 visits just to and sure the first wasn't a fluke, but we'll be moving on.
Darcy B.
Feb 12, 2019
This practice, at our first visit, told me my 5 year old son needed 8 cavities and one crown. One cavity I could see so I agreed that one needed tending to- but the other 8 were ridiculous- on baby teeth. But being a naive and panicked mom I listened and went through with treatment without a second opinion- ALWAYS get a second opinion! My son had severe ADD at the time so we sedated him so the process would not be traumatic- but the whole event was traumatic for everyone.
Even more so once I've met three- count that three other moms either on Loudoun County Housewives Facebook group or through chatting with my personal friends, who had the exact same experience here with under 6 year old children. For the thousands of dollars they charged (of course way over the original quote- which seems to be common her compared to other posters) it was exorbitant and overly aggressive.
It was my fault for not getting a second opinion, but I don't want any other parents to feel guilty and spend money they don't need to like I did. We now see Dr Skordalakis in Sterling and I could not be happier! He has a very conservative approach to cavities, is beyond personable, and the prices are ALWAYS consistent and reasonable (get worried when there are financial advisors or financial offices at a dental practice). This is just our families experience so others can learn from my mistake!
Even more so once I've met three- count that three other moms either on Loudoun County Housewives Facebook group or through chatting with my personal friends, who had the exact same experience here with under 6 year old children. For the thousands of dollars they charged (of course way over the original quote- which seems to be common her compared to other posters) it was exorbitant and overly aggressive.
It was my fault for not getting a second opinion, but I don't want any other parents to feel guilty and spend money they don't need to like I did. We now see Dr Skordalakis in Sterling and I could not be happier! He has a very conservative approach to cavities, is beyond personable, and the prices are ALWAYS consistent and reasonable (get worried when there are financial advisors or financial offices at a dental practice). This is just our families experience so others can learn from my mistake!
Anna P.
Aug 11, 2018
The reason for our visit was procedure for my 2 weeks old child that formally calls " tongue tie" or ankyloglossia medically. The office never take insurance for this type of procedure. Although, they will tell you to submit it on your own through your insurance( it's a trick because insurance still won't pay for it). We ended up with roughly 2.700$ bill.
Just keep in mind, it's a private business and they after your money. I was very disappointed with rude approach of one of the members of the team Ana, who had to take a pictures before procedure. My child was screaming hysterically while she was trying to pull my child's mouth. I asked to please stop and give my 2 weeks old baby a break, the response was "I have to do it". I'm working as healthcare professional myself and strongly believe that this is not approach that should be taken to patient's care, please be more compassionate toward other people needs. On positive side the office staff is really nice!
Just keep in mind, it's a private business and they after your money. I was very disappointed with rude approach of one of the members of the team Ana, who had to take a pictures before procedure. My child was screaming hysterically while she was trying to pull my child's mouth. I asked to please stop and give my 2 weeks old baby a break, the response was "I have to do it". I'm working as healthcare professional myself and strongly believe that this is not approach that should be taken to patient's care, please be more compassionate toward other people needs. On positive side the office staff is really nice!
Meghan P.
Apr 17, 2018
We had our first visit with them today. Our daughter just turned 2 so as you can imagine, it takes a little entertainment to keep her still for the dentist. Antonio quickly greeted us at the door and helped get us checked in as new clients. He was incredibly pleasant and patient with us as we juggled the new surroundings with our daughter. The office is very modern and full of things for children to do while they wait.
They even have a small theater for movies (so cute that they have star lighting in the ceiling in there). The area where we took our daughter to have her teeth checked/cleaned was well organized and ready with further entertainment/distraction while they patiently counted and inspected her teeth. Dr. Lynda was warm and inviting as she greeted us and our daughter.
She even sang while doing her exam. After examining her teeth, she was able to explain things to us in a manner that we understood. From there, we were directed to Maria who discussed further treatment and was also very patient with us as we tried to entertain our 2 year old while having a conversation with her. So far, we have enjoyed our first experience with this practice and look forward to seeing them again.
They even have a small theater for movies (so cute that they have star lighting in the ceiling in there). The area where we took our daughter to have her teeth checked/cleaned was well organized and ready with further entertainment/distraction while they patiently counted and inspected her teeth. Dr. Lynda was warm and inviting as she greeted us and our daughter.
She even sang while doing her exam. After examining her teeth, she was able to explain things to us in a manner that we understood. From there, we were directed to Maria who discussed further treatment and was also very patient with us as we tried to entertain our 2 year old while having a conversation with her. So far, we have enjoyed our first experience with this practice and look forward to seeing them again.
Katie T.
Sep 10, 2016
Dr. Lynda Dean-Duru saved my breastfeeding relationship with my daughter, for which I am eternally grateful for. I was so sore and did not want to have to go through the months of using a nipple shield and wakeful nights with inefficient eating like I did with my other two children. I took my daughter to Dr Lynda for her lip and tongue tie revision. Dr. Lynda is compassionate and gentle with my children.
Her care with my two week old was exceptional and very comforting to my mother heart. She spent time with us beforehand and saw us for two follow up visits to ensure healing and answer any questions or concerns. Her staff is very welcoming and friendly and my two older children love going there. As a mother, nurse and doula I knew she was the best professional to see in our area and I highly recommend her for children's dentistry and also for tongue and lip tie laser procedures.
Her care with my two week old was exceptional and very comforting to my mother heart. She spent time with us beforehand and saw us for two follow up visits to ensure healing and answer any questions or concerns. Her staff is very welcoming and friendly and my two older children love going there. As a mother, nurse and doula I knew she was the best professional to see in our area and I highly recommend her for children's dentistry and also for tongue and lip tie laser procedures.
Molly B.
Apr 20, 2016
Ashburn Children's Dentistry recommended the Healthy Start Appliance for our daughter when we were looking of a solution to breaking her thumb sucking habit while sleeping. We could also already tell that she was going to have crowding issues when her permanent teeth came in and this seemed like the solution to both issues. She started using the Healthy Start dental appliance about 5 weeks ago which was also about 5 weeks before her 4th birthday.
It took her about 2 weeks to get used to wearing it all night but it is making a big difference. She has completely stopped sucking her thumb and we can already see some additional space between her teeth. We are very impressed. The staff at Ashburn Children's Dentistry has been great and very supportive and encouraging towards her!
It took her about 2 weeks to get used to wearing it all night but it is making a big difference. She has completely stopped sucking her thumb and we can already see some additional space between her teeth. We are very impressed. The staff at Ashburn Children's Dentistry has been great and very supportive and encouraging towards her!
Danielle L.
Mar 13, 2016
This pediatric dentist office is more like a boutique than a dentist office. From the time we scheduled our first appointment, the staff was incredibly professional and attentive to our needs. When we arrived in the office, we were greeted as soon as we walked in the door. My son was allowed to choose a movie to watch during his teeth cleaning, and was taken back within minutes. The staff kept me well informed during the entire visit, was very helpful, and provided quick but quality service.
Amy D.
Feb 11, 2016
This review is strictly based on the phone call I had to set up the appt. I was referred here by our dentist because my child needs to be sedated during the procedure and our dentist does not offer that. We specifically asked the woman we spoke to if they take our insurance because this will be a far drive. (40-50 mins) She had us go over the insurance a few times and said yes.
We both took off and drove the near hour to hear that they 1. Did not take our insurance and was told that she should of told us that. And 2. There's a 108$ consultation fee. The inside looked comfortable and suited for children and I'm sure my son would have like it here but base on all this trouble, even if they did take our insurance in the future, I would never go back.
We both took off and drove the near hour to hear that they 1. Did not take our insurance and was told that she should of told us that. And 2. There's a 108$ consultation fee. The inside looked comfortable and suited for children and I'm sure my son would have like it here but base on all this trouble, even if they did take our insurance in the future, I would never go back.
Jay C.
Sep 01, 2015
They seemed very nice at the beginning. But they rejected us although i had an appointment confirmation email from them. The reason is that, the lady at the desk said, they are having staff meeting. Unbelievable! You know what it takes to get two kids ready. Ok then she asked me to reschedule it at my convenient time because she told me that she would put us on the told of priority list.
So I called in again to schedule. Now a different lady with an unprofessional attitude picks up and tells me she can NOT schedule it soon because they are booked. Anyway that's my story. I hope you won't get that experience.
So I called in again to schedule. Now a different lady with an unprofessional attitude picks up and tells me she can NOT schedule it soon because they are booked. Anyway that's my story. I hope you won't get that experience.
Dayis D.
Jun 30, 2015
We had a wonderful experience. My son was referred to Dr. Lynda by our lactation consultant because we were having breastfeeding issues. From the moment we walked through the door we felt very well taken care of. The receptionists were very friendly and so were the assistants. After Dr. Lynda evaluated my son, she told us he needed to have surgery to fix his tongue and lip tie.
We were seen the same day for the procedure. They used the laser and my son recovered in no time. Dr. Lynda was not part of my insurance network but because we had such a wonderful experience we didn't mind paying out of pocket for the procedure. We will definitely return for my son's dental cleanings and would recommend Dr. Lynda and her team to any parents looking for a Pediatric Dentist.
We were seen the same day for the procedure. They used the laser and my son recovered in no time. Dr. Lynda was not part of my insurance network but because we had such a wonderful experience we didn't mind paying out of pocket for the procedure. We will definitely return for my son's dental cleanings and would recommend Dr. Lynda and her team to any parents looking for a Pediatric Dentist.
Kristi D.
Jun 10, 2015
1 star for the Doctor and the nurse who saw us that day. This dentistry is out of network for us and since I was recommended this place by my lactation consultant, I went anyways. I was assured at the time of scheduling the appointment that any charges paid by me would be reimbursed per my policy by submitting a claims to my insurance company. They provided me with a code for the consulting session and an invoice.
When I asked them for a revised statement with their Tax ID on it, they put in a different code on the statement. As expected my claim got rejected. So I called my insurance company to understand how this could be handled. They said it should be treated as an Out-of-network office visit. So we got one of the staff members on the call and turns out they won't change the code on the statement. Worst is after I got done with the insurance company, I tried calling them back and they hung up on me, not once but twice. Their staff is unhelpful, unprofessional and just rude. Thank goodness we didn't get my sons procedure done with them.
When I asked them for a revised statement with their Tax ID on it, they put in a different code on the statement. As expected my claim got rejected. So I called my insurance company to understand how this could be handled. They said it should be treated as an Out-of-network office visit. So we got one of the staff members on the call and turns out they won't change the code on the statement. Worst is after I got done with the insurance company, I tried calling them back and they hung up on me, not once but twice. Their staff is unhelpful, unprofessional and just rude. Thank goodness we didn't get my sons procedure done with them.
Betsy S.
Feb 11, 2015
First the Pros: Super Friendly staff, amazing facility, my son always wanted to come early so he could play their PlayStation games. Now the Cons: My 8 Yr old son has been going to them for years. until we switched delta insurance and that was the staw that broke the camel's back. Like a couple others who already wrote a review, I have MetLIfe, and I called to let them know of the change almost a full 2 months before my son needed to come in for a regular cleaning, and they still had not confirmed insurance for him!
Meanwhile my step-daughter was taken there and since they waited so long to confirm her insurance, they found a mistake in her information (not their fault, but could have been remedied if I would have known TWO MONTHS AGO!) Also, I would have been notified at that time that we would be responsible for the regular $ for the cleaning! I was told they "worked with MetLife" not that they were considered "OUT OF NETWORK" with Metlife!
So that was it for me. I would rather go someplace I am aware of how much I am paying for instead of being surprised about the bill, or paying for the games they offer the children in the waiting area.
Meanwhile my step-daughter was taken there and since they waited so long to confirm her insurance, they found a mistake in her information (not their fault, but could have been remedied if I would have known TWO MONTHS AGO!) Also, I would have been notified at that time that we would be responsible for the regular $ for the cleaning! I was told they "worked with MetLife" not that they were considered "OUT OF NETWORK" with Metlife!
So that was it for me. I would rather go someplace I am aware of how much I am paying for instead of being surprised about the bill, or paying for the games they offer the children in the waiting area.
John W.
Jan 27, 2015
We used to use ACD with both our Daughter and Son 7 years ago. We were "sold" that our Daughter needed braces to fix her teeth so that she would avoid needing braces later in life. She is now 15, had an orthodontist visit and needs braces to fix her teeth and her bite. When I brought up our history with ACD - they looked at me and said - they are only Dentist and should not be recommending/applying braces.
We left ACD because we felt as though we were constantly being "sold" something. We have been very happy with any dentist we have been with - including ACD. A word of warning - if they recommend that you look at braces for your child - get a second opinion from an Orthodontist. Don't get sold a bill of goods as it will cost you down the road. We will be out of pocket $7500 after it is all said and done - ($3k from ACD that was worthless).
We left ACD because we felt as though we were constantly being "sold" something. We have been very happy with any dentist we have been with - including ACD. A word of warning - if they recommend that you look at braces for your child - get a second opinion from an Orthodontist. Don't get sold a bill of goods as it will cost you down the road. We will be out of pocket $7500 after it is all said and done - ($3k from ACD that was worthless).
Britney C.
Oct 07, 2014
Laura D.
May 02, 2013
We started using this dentist 2 years ago after our son needed a baby root canal. The experience was great (for a root canal). Fast forward 2 years. At this time, he needed a basic filling. I spoke to 4 different people who confirmed what the charge would be. I signed off on the charge, they called before the appointment to explain the charge, when we checked in for the apt, they explained the charge, and I had to sign off again on the charge (to the point of being annoying).
When it was time for him to go back to the treatment area for the filling, the nurse asked me what type of filling I wanted. option A or option B. There was no explanation that one option was more expensive than the other. And after the ad nauseum discussion of fees, I assumed that it was all the same price. When we checked out, the bill was $500 more than I expected!
And this is on a baby tooth that he will loose in a few years. I have called the office 3 times to request a refund on this amount. I keep hearing that they will look into this. If this is not resolved, I will take my 6 children to a different dentist & tell all to beware.
When it was time for him to go back to the treatment area for the filling, the nurse asked me what type of filling I wanted. option A or option B. There was no explanation that one option was more expensive than the other. And after the ad nauseum discussion of fees, I assumed that it was all the same price. When we checked out, the bill was $500 more than I expected!
And this is on a baby tooth that he will loose in a few years. I have called the office 3 times to request a refund on this amount. I keep hearing that they will look into this. If this is not resolved, I will take my 6 children to a different dentist & tell all to beware.