Patient Support Services

Jordan is very knowledgable and gives marketing advise customized to the size, scope and direction specific to each dental practice. I am very pleased with the process and the results (40+ new patients/month). Well worth the investment.

SmartBox and my success manager Jordan continue to be great Marketing Partners for us!

Smart box if a very sophisticated dental marketing firm. They are very smart. They not only are amazing web designers speaking clearly to the uneducated public, but they also help the dental offices with the most important area and that is staff management to allow their marketing to place patients in the your dental chair. They are continually changing and improving.

I had such a pleasant experience with everyone at Smartbox. The account manager and directors that I have spoken to have always been very attentive and walked me through all the metrics very precisely. Prior to coming to Smartbox I dealt with a very dishonest agency that in turn had me penalized in Google and blamed it on my website. Smartbox said that they could fix it and they did just that.

I spoke with their seo director Justin Stewart and he did miracles, we bounced back like never before. Unfortunately, I am no longer a client due to COVID severely impacting our business, but I highly recommend Smartbox and the work that they provide!

We have been working with Smart box for almost a year now and everything has gone very well. Rachel always responds to us in a timely manner and makes us feel as we are the only office she is working with. Our reviews from our patients on our Google platform have greatly increased which is always good for business. Our website works seamlessly as well offering new patient communications.

Our end of month reports are great as they tell us what we have excelled in, what we can work on and also how Smartbox is helping us meet our goals. Thank You for all you are doing!

After 32 years in dentistry, this is the first marketing company I have worked with that has successfully increased our new patient flow. They have more than doubled our new patient numbers in the last year and a half, sometimes tripling them. More importantly, their ability to drive high quality leads to us has been tremendous. They have found the magic formula to combine effective web design and SEO to help us grow our business immensely. Highly recommend!

SmartBox has been instrumental in helping grow our private practice, in just a few quick months we saw results. Working with Rachel and her SmartBox Dental Team has been nothing short of amazing. The attention to details, follow-up, as well as, her team hearing the concerns we had with our prior marketing company. Within a few months the number of new patients that reached our practice was incredible.

Not to mention our google reviews tripled! I have been in dentistry since 2004 and hired SmartBox for both dental offices I worked at. There is no question that they have a leg up on dental marketing. Hiring them is a no-brainer.

We have been very pleased with the way SmartBox has helped us with attracting new patients. From website design to social media, they provide an excellent service for the dental field. Their call tracking allows us to improve as a team and see areas of needed growth. Our monthly calls with Morgan give us insights into where we can improve in providing the best customer service for our patients.

I recently changed my web company to Smartbox after years of underwhelming performance from my old company. Well, in the 2 months I have been with Smartbox, I have received more reviews than I did with my old company in 4 years! The team at Smartbox is always available to answer questions, very helpful in updating any information that needs to be. I highly recommend Smartbox if you are looking for a web company that is responsive, knows the business and knows how to get your website to perform!

Having worked in dentistry for over 30 years and suffering through the process of launching several websites, we highly recommend SmartBox for their web design and marketing services. For the first time, we did not have to re-write copious amounts of copy due to poor dental content or misinformation. The quality of the video they produced for our site was second to none!

It was both polished and sophisticated and they truly captured the upscale essence of our practice on film. The initial version of our site was up and running in 30 days and the final version was complete 60 days later, as promised. We couldn't be happier with the look and professional feel of our new site. SmartBox zeroed in on areas of the practice we wanted to grow resulting in significant growth in the number of new patients monthly, but also in the quality of the patients.

We now have serious candidates presenting for the type of cosmetic and reconstructive cases we were seeking. We truly value our relationship with SmartBox and thank them for simplifying this very difficult process. We highly recommend them to any office in need of a qualified, professional partner to help grow their practice, web presence and get the results that most other companies fail to deliver!

Our practice decided to work with SmartBox for our marketing needs. We have received excellent service. The SmartBox staff is very friendly, professional and knowledgeable about their services. Because they specialize in Dental/Orthodontic marketing, they are able to help us with the specific needs of our patients. In addition to the great service, SmartBox is on the cutting edge of digital technology, understanding the critic need to interact with patients online, via email and texting to converse and schedule appointments. We are really excited to be working with this company.

We are very pleased with Colin and his dedicated and talented team at Smartbox. They took the time to understand our needs and mapped out a proactive marketing campaign that allowed us to update our website and gain further connections with both new and existing patients. As a result of Smartbox our office continues to grow. We leave the marketing and website to Smartbox in order for us to focus on what truly matters: taking good care of our patients. Thank you Colin!