John Whitaker Orthodontics

Everyone is always friendly and informative. Visits are usually pretty quick and everything is so clean. I really appreciate everyone.

I like the service. They have professional staff and it doesn't take long for them to call you. They respect your time. The place is very welcoming and clean.

Very professional establishment. I really enjoyed my visit here at the office in Lawndale. Also, very positive vibes, respectful & polite. Ten out of ten.

The check in process is accessible before going to the Orthodontist. The wait time isn't long especially if you arrive earlier than your appointment time. Everyone knows what they are doing and explain everything in detail. Which leaves me no questions to ask at the end of my appointment. Every receptionist I've encountered have all been helpful and nice. Rescheduling is never an issue, but there is a fee if you cancel it less than 24hr of your appointment.

They always check what dates work best for you or don't be shy to tell them what works best for you. For your bill the key is to always pay your fee at least a day before the due date. That way you won't get charged a late fee. Sometimes it takes a day or two to update that you have paid, so it's important to keep all of your receipts. All you have to do to see results is do your part in caring for your teeth/braces and they'll do the rest.

Ive been a patient for 3-4 years i dont know its seems like forever. I am very well pleased with how Professional, Prompt, Friendly the staff is daily. They never miss a beat. Im very well please

Quick and responsive! Leave messages and they return your call, very accommodating. Professional and experienced hygienist.

I've been going here for the past two years and i always seem to get random "late fees" when i called multiple times about when the deadline for my payments were, They were so sure it was before the 21st so i paid every 15th or 17th since it takes 2 days for it to process. Yet they always blame it on the system or have an attitude when i say im getting charged more than what im supposed to be paying. They care more about the money than they actually do about their patients. So glad im done going there.

For the entire 2.5 year-journey my daughter wore braces, she/I only have cheers and appreciation for the excellent level of service we received at the Lawndale office. Every staff person was welcoming, informative and hospitable and I can't wait to refer other family and friends to Dr Lili & Associates. Sending PVO for continued success!

I've been a patient for over a year now and it's always a pleasure when I come in for my braces to be tighten. the staff are so polite and organized. The office is always clean. Once I am done with my work I plan on bringing my daughter here for her braces.

They are professional, timely, and knowledgeable. They're taking great measures to ensure the patients and employees safety in regards to covid. So far, I've had a great experience from making my consultation appointment to getting my braces installed.