Sierra Smiles Orthodontics

I got braces there, most of the staff were fine the the front desk person was snappy and passive aggressive. Decoration could use a bit of work.

Dr West and his entire staff are an asset to the community. Not only is his office completely professional and organized- but they put clients at ease. One child went through their entire ortho experience (2 stages) and we have nothing but positive things to say. We moved prior to our other child getting ortho work, but Dr West has remained a great professional asset to our 2nd child's needs.

He was involved in an accident and needs quite a bit of extra work and a team of dental professionals they work cohesively. This was especially challenging when moving, and Dr West provided support and research for finding a new team to work with outside of Truckee. Highly recommend!

We are extremely thankful for Dr. West's assistance in responding to our daughter's emergency needs with her braces. Dr. West was very professional, kind, polite, generous and was very quick to respond. We are also very grateful for the staff of West Orthodontics for accommodating us on their busy schedule for the day. We give Dr. West and his staff our highest recommendation.

We were vacationing in Truckee and Jared's team was excellent in helping us with a slipped wire. They got using same day and took care of the problem. Clean safe friendly!

I would give him 10 stars if I could! Dr. West and his team truly saved us in a time of dental emergency while on vacation. A wire from my niece's braces suddenly started sticking out into her cheek and causing her terrible pain, so she couldn't eat and was reduced to tears. On vacation up here, we had no idea who to call, but luckily we have great neighbors (to our vacation home) in Truckee who directed us to West Orthodontics, where there kids have clearly received great service.

Despite a full practice at a busy time, they made time to fit in my niece for an appointment immediately. Dr. West was not only extremely professional and efficient in fixing the dental problem, he made my niece feel at ease and really seemed like he cared. He left my niece with some handy dental wax and a big smile. We can't thank Dr. West and his staff enough for rescuing us in this time of family emergency and we give them our highest possible recommendation!

We live out of town but needed elastics for my daughter so we popped by unannounced and the lovely folks of this orthodontist office freely gave us packs of elastics! So kind, they totally didn't need to do this for us. This speaks volumes as to the kind of establishment they are.

Usually, I don't write reviews.however, I have to say that this place do have a bad way with clients. I took my grandchild in and the lady at the front desk asked to leave the lobby area because of COVID restriction. It was snowing outside. I had to stay in a cold for 20 minutes and we took the bus to get there. She didn't ask in a polite manner. I am 80 years old and I was wearing a mask. Rude Staff. I hope the owner pays attention to that.

DR. West was ok. But I am glad my son is off braces. The staff, specially the woman at the reception (Nicole I believe).lord. They act like they were doing us a huge favor when I was paying big bucks for the service. My daughter needs braces now and I will be happy to drive to Reno once a month for 2 years. If you don't mind serious Pitbull faces and being mistreated bring yourself here. Otherwise stay out. All good reviews here is because they give you "points" if you post it for them.

I met with three orthodontist in Reno (where I live) before hearing about Dr. West. After meeting him and his staff, it was no contest. I really felt like Dr. West cared about my children's well being. It was worth the drive.

Super nice office all around and Dr West is a great orthodontist and person!

Got me in same day, ONLY Bc someone cancelled, I'm sure it's hard to pull that off every time but it was awesome nonetheless! The entire staff and Dr. West are very nice and accommodating. Plus, he fixed my retainer in 15 minutes and I was charged a VERY reasonable price.extremely thankful!

I very highly recommend West orthodontics they have given both of my children beautiful smiles for a very reasonable price staff is amazing and the environment is wonderful

Dr West and the whole staff are wonderful I live the communication along the path of treatment. I liked knowing what is happening and what to expect. They have assured me I was Not their oldest patient, and it's wonderful to be near completion as expected. I had other family members that we took to Reno before Dr West was established, but the youngest daughter came here, and I was so happy with her experience that I made the decision to fix my teeth as well. Thanks all!

Great staff, short drive from truckee dr. West is super nice, my treatment is going great

I cannot be happier with this office. really professionall and they treat you like Family. Always helping and adjusting to your calendar : Dr West explains everything really good and is relaly friendly. The prices are great too. I made the best decision and I can wait to have a perfect smile. ***I extremly Recommend West Orthodontics***

A small hop outside Truckee, but very accessible for most of North Lake Tahoe. Very friendly and hands-on staff, would highly recommend Dr. West to anyone. Came in with one of those vocational emergencies, son hadn't misplace his retainer for about +2 weeks and it no longer fitted. Dr. West to the rescue! 15 minutes later my son's retainer is fixed and ready again for use. Hail Mary! Thanks. HIGHLY RECOMMENDED!

West Orthodontics is fantastic! Dr. West and his staff are professional, attentive, friendly, reasonable, accommodating and best of all, excellent at their jobs! West Orthodontics makes going through the braces (Invisalign) phase as an adult an exciting journey rather than a trepidatious one. I highly recommend West Orthodontics for both children and adult orthodontia needs.

What a great office! We were on vacation and one of my daughter's ties broke on her braces. They got us in same-day, fixed her tie, checked her entire set of braces for other potential problems, and were just really nice folks. Makes me wish we lived in Truckee and could use them instead of our regular orthodontist.

While on vacation, my son had a bracket break freee and was bothering him alot. Not knowing any dentist in the area, we found Dr. West's office. They were able to see my son within about 30 minutes of me calling. It's great to know you can find an office, and they will see you ASAP. We were very both very impressed with the Dr. and his staff. Great job!

I started seeing Dr. West for Invisalign this summer. His office is extremely professional and very modern. They obviously cater a lot to kids and their braces so they offer fun snowboarding or cool Planet Earth DVDs playing while you are "in the chair" and have coffee, water and drinks for the waiting parents and other patients. Everyone in the office is very professional without being scary or stuffy : And Dr.

West is extremely friendly. He also explains every step as he is about to start but without adding time to your appointment. If you need an orthodontist, you won't find a better one.