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Steinberg Esther Established in 1972, Family Health Network (FHN) is a Federally Funded Community Health Center(FQHC), serving Cortland and contiguous counties. FHN is the only source of care in three of the five communities served, and the only source of sliding adjustments for low-income individuals and families in the Cortland County region. In addition, we are also a FTCA Deemed Facility.

Our mission: Family Health Network promotes and improves the wellness of the Central New York community through quality, affordable healthcare at multiple, convenient, state of the art facilities while supporting employees, and maintaining long term viability.
Services
Family Health Network's mission is to provide accessible, patient-centered, sensitive, high quality healthcare, while pursuing health equity for all. Family Health Network's vision is to be the healthcare provider of choice, while improving the health and wellness of the communities that we serve. Family Health Network of Central New York, Inc. is an organization licensed to operate by the State of New York as an Article 28 Diagnostic and Treatment Center.It also is recognized by the Federal Government as a Section 330 Federally Qualified Health Center.
The Public Health Service (PHS) Act requires that all organizations which receive health center funding under section 330 have a governing body which assumes full authority and oversight responsibility for the health center. The governing board must maintain an acceptable size, composition, and meeting schedule.
If you get sick when the health centers are closed and/or need to reach a Family Health Network provider for a non-life threatening issue call 607-756-0405 or toll free at 1-800-871-7493. One of our professional staff is on call 24 hours a day, 365 days a year. You can call either number day or night. If it is an emergency, please call 9-1-1.
Established in 1972, Family Health Network of Central New York, Inc. (FHN) is a federally funded, not-for-profit, community health center, serving Cortland and contiguous counties. FHN is the only source of care in three of the communities served, and the only source of primary care sliding fee adjustments for qualifying individuals and families in the Cortland County region.
Reviews (9)
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Kelly Jo Angell
Jan 06, 2022
The provider Megan is excellent and truly cares about her job. There is another new provider who has been excellent. It is just hard to get appointments sometimes.
David L. Huffman
Nov 05, 2020
FHN is kind of a Walmart of family healthcare. Everything, including the doctors, is shoddy. I wish I'd never set foot in the place. I could have gotten better care somewhere else. Shop around, and give a hard pass on this place.
David Porter
Mar 19, 2020
Took our 13 month for her Flu vaccine. She got sick the day before so we figured she would not receive the shot but we would still take her to get looked at. Our appointment was at 9am and there were very few cars in the parking lot and nobody in the waiting room. We were told the doctor was too busy to look at her. We asked if he could come look anyway.

They brought back at nurse who told us our daughter looks fine, even though she had a nasty cough and a fever, and she could still receive the flu shot. We obviously declined and as we left we saw the doctor having casual conversation. No reason he couldn't have taken 5 minutes to look at her. That night my daughter spiked a 104.2 fever. We got her looked at by someone else who said she is obviously sick and in need of antibiotics. After 2 doses of antibiotics my daughter was already looking much better. Take your child to Family Health Network in Cortland if you want your kids to die.
Liz Seymour
Jan 21, 2020
We love Dr. Alass takes his time, listens he's great with my kids.
Mary Shaunnessy
Apr 18, 2019
Very rude office staff. Every visit we felt humiliated. Paperwork never done in a timely fashion. Seriously looking for another provider. Liked the doc, but this just isn't worth it.
Jay Sciarabba
Mar 01, 2019
Just got off the phone with them and I can't believe in 2 minutes I had a appointment. THANK YOU. One reason I am coming from Ithaca to Family Health Network.
Josh Cogswell
Feb 28, 2019
Wife and I take our daughter here, the office staff isn't very chatty but they are very professional and handle our needs. Doctor is very nice and great with my daughter.
Danielle
Dec 13, 2018
I have been going to this doctor office sence I was just a few weeks old. Now I take my baby girl there.
Michael Rothwell
Oct 28, 2018
The receptionist are rude. I got called a liar after I had called the day before to reschedule my sons appointment, they said I never rescheduled just called to cancel after they gave me appointment times to come back. So when my fiance went in for the time they had supposedly scheduled us for they refused to help her until she complained, the nurse was extremely rude saying my son was overweight and that we didn't even have an appointment so they shouldn't have even seen him. The pediatrician megan was the only person that made the visit worth it. Other than we have never felt more disrespected by medical staff in our lives.