Heavenly Dental

The front desk staff are very rude and unprofessional. They charge you more than they should. They don't answer any questions you have, the front desk girl she talks to her friends or boyfriend and giggling while you are waiting for answers. She is doing her make up and texting while you are waiting. Very unprofessional, i never seen a dental clinic staff to be unprofessional. The dentists and hygienist are definitely great but they need to replace the front desk staff.

I have been coming here for years as well as my daughter since she was a baby. I have had my doubts with this place before, trust me. It's really hard to find a good Dentist. Reading these other reviews, I understand what most of them are talking BUT you have to look at the bigger picture. #1. All Dentists are expensive, but I like to think "you get what you pay for." Dr. Naffas is a highly experienced doctor and knows what he is doing.

As for the prices, if you are open and honest with them about your financial situations, they will do their best to try and find an alternative solution. If it can't be met, they accept Care Credit. If you don't understand how insurance & coverage works, it's easy to put blame on the facility. But always double check with your insurance and the cost & ASK QUESTIONS. #2.

The hygienist there is beyond patient. He recognizes anxiety and bares with you and explains EVERYTHING in detail until YOU'RE ready. Super nice and super patient. Their staff is always very friendly. I recently had a rare allergic reaction to a common medicine that puzzled everyone and I need a lot of work done, they went above and beyond to find me a long term treatment solution to avoid any risks.

This experience had completely changed my mind about them and showed just how much they care for their patients. I trust Dr. Naffas and the Hygienist (I forget his name) completely. The only reason I rate them a 4 star is because, I wish they offered Saturday appointments.

Reading the other reviews can be confusing. In my experience most dental insurance doesn't cover much and anytime you need anything beyond routine cleanings, it gets expensive. That being said, the staff at Heavenly Dental have been extremely transparent since day one. They gave us an estimate over a year ago before the pandemic hit, but they let us know it was just an estimate and emphasized they cannot give the actual cost until they talk to insurance.

They took the time to call our insurance and follow up with us with the real pricing and gave us all of our options, from most expensive to least. I did ask several questions about the costs, so if you're concerned about price, just ask. They will tell you. The dental work got put on hold for the pandemic, but once my dad was able to get vaccinated, we went back to get the work done.

The cost was exactly the same. On top of that they have been accommodating of his needs as an elderly patient. The women that work the front desk, the techs, surgeon and doctor have all been helpful and very nice. They actually all seem to care. As someone that doesn't trust most dentists, I'm glad we ended up here.

Beware! Make sure you contact your insurance company before believing Heavenly dental quote/price they give you. I needed a couple of crowns and was told by the dentist it was gonna ve a very high price even with my employer paid insurance. However once I contacted my insurance and had them speak to Heavenly dental, all of a sudden their quote/price went down significantly.

I was treated absolutely wonderfully by nearly everyone here. The dental hygienist, Jerry, wasn't the nicest guy in the world, but he is excellent at his job so he gets a pass. Dr. Naffas, the dentist, has a calm, yet confident demeanor and the prices are reasonable. 5 stars!

I've just had my first pain-free deep cleaning/root scaling ever (except for the mild sting of the Lidocaine injection). Jerry is the best dental hygienist. He was comforting, professional and skillful (especially with the anesthesia). No more anxiety about going to the dentist for me! Thank you Heavenly Dental.

Walk-ins totally suck horrible service I totally understand that it was a last minute emergency but to have to wait over an hour to be seen for something so minimal terrible!. Make sure to have an appointment otherwise you will wait forever.

They are very welcoming and friendly throughout the whole process. I unfortunately needed some work done but they were very helpful when dealing with finances. Never a long wait and I am able to always book an appointment within the week.

Fantastic service. Friendly staff and they were able to get me in quickly despite other patients. The x-rays were done in minutes and the cleaning was the fastest I have ever had. It wasn't fun, because it was a teeth cleaning, but I appreciated that they didn't take their time and they were able to speed up the process for me. All around professional office and I will be sure to use them for my semi-annual checkups.

DONT ADVERTISE WALK INS WELCOME and not accept walk ins. I walk in 9:15 for teeth cleaning am told doctor won't be in till noon. Mind you office has three receptionist behind counter and one lady sitting in the waiting area. Wtf okay I ask why do you advertise walk in welcome? She say oh that's for emergencies!?! So why it don't say emergency walk ins?!?

There are too many dentist in San Fernando for me to be hassling with this doctor who shows up at noon. And since when do doctors perform teeth cleaning.?!?! GTFOH! Lost my business. I'm done never coming here again.

It is safe to assume that positive reviews of this dental agency are fake or from friends and relatives. I was in a bind and undergoing excruciating dental pain for several days but unable to get to the provider listed on my dental plan. I went to Heavenly Dental because it was the only dentist I could find at the time that was open from 12/25-01/02.

I paid $55 cash for two ex-rays which took all of 5 minutes. Then the dentist told me I needed a root canal and handed me over to the dragon woman finance manager. $700 was what they wanted. All I could afford was $500. She refused to work with me and gave me a rude and haughty attitude. The following day I found another provider. Now Heavenly wants to charge me $25 to email a copy of the X-rays to the new provider. Additionally, they refused to work with me by faxing or emailing me a release form.

I can only hope some situation in life puts them bind and they have to experience similar treatment when they aren't in a position of power. These people are sadly inhumane. The finance manager is a callous and heartless woman who I pray you never have the chance of meeting.

I do not recommend going here, let alone bring your children here. I took my kids here for the first time, many years ago. First off, it was kinda dirty but staff was pleasant. Had xrays then the Dentist came in for a minute stating my child had a cavity then left. The tech finished the rest of the initial visit.the youngest tech ever. They did the filling that day, the dentist performed it.

Soon after that visit, my child complained of pain in that area of her mouth. (No pain prior to visit) Since I wasn't happy with their services, I went to our previous dentist to see what was going on. The filling was not done well and needed to be redone. Paid out of pocket for it to be done correctly. I did call them and let them know what had happened. NEVER went back.

I am really opposed to writing negative reviews (this is actually my first), but I feel a calling to spread this information. I am simply going to provide the facts and reviewers can make their own inferences. I went to heavenly because my insurance changed and my DDS of nearly 15 years did not cover my new insurance. I rarely ever get cavities, in the past 5 years I've had 1.

When I went into heavenly dental they told me that I had 7 cavities and would need a deep cleaning, in total this would cost over aprx. $1,500. Note: My younger brother (age 5) and mother were also told they needed an expensive deep cleaning. Sadly, this occurred prior to my dental visit and my mother was not aware of the sketchy practices of this office and went through with the "deep cleanings." As young adult, recently out of college with a fairly low income I knew this is something I could not afford. Luckily, my best friend is in dental school and told me it would be wise to get a second opinion.

I went back to my old DDS and thankfully he waived extra charges and charged me as if I was covered under insurance. It turned out I only had one very small cavity. The reason I am writing this post is because I don't want families, young children, or young adults such as myself to be manipulated into paying ridiculous amounts of money for dental work that is unnecessary and actually damaging to their teeth.

If I listened to the dentist at Heavenly Dental I would've drilled 7 holes in my teeth for absolutely no reason. If you go here and have a great experience, that's awesome. If you go here and are told you have an absurd amount of cavities or need an expensive "deep cleaning, " get a second opinion. Also, almost all dentists give "deep cleanings" as a routine part of 6 month cleaning, it is never an extra charge. PLEASE TAKE CAUTION :)

OMG! Praise God! I Finally Found a Great Dentist! "HEAVENLY DENTAL" S. Sean Naffas DDS, & His Staff! They are Very Professional, Caring, And, most of all, VERY PATIENT! A Clean Office & restroom. Dentist took away the phobia I had that unfortunately a dentist from western caused me! He Patiently explained the procedures step by step. I felt no pain when numbing my gums and when doing my root canals!

I CAN FINALLY SMILE AGAIN WITH MY SPARKLING WHITE TEETH! My Grandkids are so happy with this Dentist as well! I HIGHLY RECOMMEND THIS DENTIST! GO & YOU WILL SEE FOR YOURSELVES HOW GREAT THIS DENTAL OFFICE IS! *Rosie Soberanes*

I've been coming here for yrs now and I always get treated with respect and honesty. In fact, all my family comes here. I bring my kids and my husband comes here too. The staff is friendly and the dentists are nice too. They even have child friendly rooms with Ariel portrait :. I pay cash for my visits and I think their services are fairly priced.

Had a great experience in this professional office. Our family has been a patron to this dental office for years. Dr. Naffas and Partovi, have always taken good care of us, from check-ups to root-canals. Today we had a tooth extraction for our 9 year old. Dr. Sean Naffas made the experience painless and reduced the stress of my child, to near zero. Done!

Before we knew what happened. What's better after pulling your teeth, Ice-cream of course and guess what! Baskin-Robbins is just next door. What could be better. In a short block there are 3-4 dental offices, but I would not give up on this office, so long as we have Naffas and Partovi taking care of us.

Stay away! Sleazy ass dentist acts like a car salesman with your teeth. They charge a bunch of money and then treat you like crap when you don't take their bait. AKA are on medi-cal. Obviously if someone is on Medi-cal, how do you think they can afford thousands of dollars to fix their teeth?! The Dentist is so full of himself! He thinks he can treat people like that, and he brings this financial lady inside the room DURING your appointment!

That is a weird thing to do. The dentist and the financial lady are on either side of you pressuring you to buy their stupid deep cleaning or root canals. That is not proper etiquette! wake up. Look at your reviews. Looks like you need a lesson in humility and honesty. It's better to grow your business with your clients' trust and your own integrity than to turn a quick buck on people.

Dr. Naffas and his staff at Heavenly Dental are just awesome! My sister referred me there over a year ago and I started with the Invisalign process and my teeth look so clean and straight. I wouldn't go anywhere else. They are so professional here and I love them at Heavenly Dental! Thank you for fixing my teeth and confidence! P.S: these yelpers giving out 1 Stars are just pessimists. The Doc is great!

I couldn't be happier with this dentist! I have a history of bad dentist experiences. So much so that I stop going to dentists for 5 years. But with a cavity that needs a root canal, I had to find someone and do it. At the suggestion of a friend, I went to dr Naffas. He use pre-anesthetic knowing I freak out and so the needles were really painless.

He didn't rush me, let me take my time. He has state of the art equipment (none of this X-ray machine nonsense, all computerized). Staff was kind. And since I had to pay out of pocket, he was very gentle on the pocket (I paid half what my last dentist charged). I read the other reviews, and quite frankly, most of them seem a little loco so I wouldn't put much stock in their reviews/rants.

I, too, am very surprised to see so many bad reviews. I have never had a problem with the work they have done to my teeth. The front desk girls have always been nice and so have the dental assistants, hygienists and dentists. Sure, Patty could be a little less intimidating but she has always answered my questions sooner or later.and ultimately, I have the power to say "No, I don't want that service".end of story. Dr. Sean Naffas has always made me feel very comfortable and tries to make everything as painless as possible.

During my wisdom teeth removal, he made sure I was okay and did what he could to make me feel less anxious. I have been coming here since 2010-2011, and don't plan to change anytime soon. My Fiance, sister and brother in law come here, and they like it too. I would recommend this dentist.