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We are honored that you have chosen us as your dental healthcare provider. We are committed to providing you with the highest quality of care in a pleasant and comfortable environment. Our practice offers gentle, thorough and comprehensive care. Thank you for entrusting us with your care, and if you have any questions or concerns do not hesitate to.
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These forms are required and assist us in getting acquainted with you and your dental needs. It is important that a parent or guardian be present with any patient under the age of 18. This will save about 15 minutes of your time in our office.
Many of our patients allow family members such as their spouse, parents, or others to call and discuss dental treatment, medical, insurance, or billing information. Under the requirements of HIPAA, we are not allowed to give this information to anyone without the patient's consent. This consent form will not allow Mystic Dental Group to release any other information to these family members. I authorize/allow Mystic Dental Group to release my dental treatment or billing information to the following person(s).
Past Due Accounts: Account aging begins the day your charges are incurred. Accounts that are ninety days past due may be turned over to a third-party collection agency. Should it become necessary to place your account for Collections, and/or Small Claims Court, you shall be responsible to pay all costs thereof including, but not limited to, attorney fees.
You will be asked to leave your "estimated" cost-share at the time of service. THIS IS ONLY AN ESTIMATE. As a courtesy, we will submit your claim to your dental plan for processing. The insurance industry is every changing with varying exclusions and conditions to each policy. We cannot guarantee a payment will be made from your insurance plan.
Reviews (10)
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Kenneth Peterson
Mar 30, 2021
Dr Kuzmic and staff are the Best! He never ceases to amaze me with every visit. I think the worst when it comes to my teeth. I honestly do not take care of my teeth properly to Dr K's perhaps frustration, but truthfully if he is, I never see it. What I do see is caring. Every visit I've had over the last 10 years or so he fixes my teeth with the latest of technology, NEVER any pain or discomfort, he shows me whats going on and the best way of taking care of it.

He rebuilds my teeth when I think they're ready to be capped or removed. Sincerely, thank you KT for sharing Dr Kuzmic with me all those years ago. Obviously, cant recommend Dr Kuzmic and MDG enough.
Claudia Turner
Mar 20, 2020
At my recent check up, Mia provided her usual thorough and professional service, answering my questions, commenting on my progress, while being friendly and courteous. I moved from Connecticut ten years ago and continue to make the trip from West Springfield, MA because Mia and Dr. West are so good.
WillardandGail Welch
Feb 09, 2018
Mystic Dental is a superlative group of professionals from dentists to hygienists to scheduling, accounts payable, and front desk assistance. Each individual is the best in their field and all are seamlessly connected to each other. There is notable respectful communication and support among all staff members. The attention to detail and education that I receive during my semi-annual cleanings is the absolute best. Dr.

West is amazing. I have been going to Mystic Dental since 1987 and this group has evolved with technological advancements and staff changes (retirements, etc.) I highly recommend Mystic Dental Group as the best (rhymes with Dr. West) source for dental care.
Phrank Johnston
May 15, 2017
Always fantastic! Dr. Fallon and the team at Mystic Dental Group are the best. Dr. Fallon has been my dentist since I was a baby. My wife and I drive over an hour for each visit, and we will never go to another practice.
Tina Brown
Jun 24, 2016
I've been going to mystic dental group for 32 years. I think they're sensational wonderful people.clean atmosphere, always kind and courteous. I'd like to thank Dr Fallon for all his amazing work I have had fillings, root canals, caps. Cheryl for my dental cleaning (dental hygienist) I would travel miles to go to Mystic Dental Group I live a half an hour away and it's worth it.

My whole family goes to the mystic dental group my daughter is 10 my son is 15 and my husband we are all grateful the wonderful dental care that we get from Dr Fallon. I see in a comment that there were issues with insurance, but that is our responsibility to talk with someone face to face. If you had prior dental work else were you cannot blame this dental office for someone else's wrongdoing. Sincerely Tina Carl Trinity Nicco
Michael Whitney
Jun 21, 2016
I went for a chipped tooth. I wanted it pulled. They sent me for root canal which was fantastic. Then they "lost" my record and could not perform the follow care until I got ugly about the delay. They found my record under a patient by the same name (this took three weeks). Long story short the tooth broke, gum got infected, and ER visit required because Mystic Dental Group would not see me. Blame was placed wrongly on dentist who did root canal. Now that infection is cured and wallet thousands lighter, they want to pull the tooth. I fired them.
RayRoseR
Mar 10, 2016
I always have a nice experience with the Mystical Group. I guess this is something Dr. Smiley left as a sort of legacy. DR. West is a super Doctor with a great personal, and warm attitude and touch and guided me in my quest for keeping nice teeth. His assistants are so careful and thoughtful, paying attention to you as they perform their magic. I have been seeing this group for a very long time and because of the way I am treated and cared for I will continue to keep this group as a family. A special Thank you to Crystal who has been my go to person and made my visits comfortable. Raymond Roseman
Ronald Gauss
Jan 08, 2016
My wife and I have been patients of Mysticl Dental for more that 40 years. We have nothing but excellent service and care in all of these years. The Staff at all levels are excellent, Knowledgeable, gentle, and well accommodating. I would recommend Mystic Dental Group to anyone looking for Outstanding dental care.
Jennifer Hudacek
Dec 23, 2015
My hygienist and dentist are excellent. They are friendly and gentle and take their time to talk with me and answer any questions I may have. I have been going to them for 10 years and they are still the best I have ever had and I recommend them to everyone I know.
Saint Paul
Mar 04, 2015
This office completely screwed me over with my Insurance. I called days in advance to ensure I had the appropriate coverage. They said they would call me back if there were any issues. After my visit they said they did not accept my insurance. When I informed them I called ahead of time, no one at the office would own up to their mistake. Instead, they shifted the blame on me and said I should have gotten a name when I called.

As a result, I am responsible for the full amount. Very unprofessional environment and have no interest in building relationships. Would think twice before going here. I suggest going to another Dentist and to avoid this group.