Bankhead & Groipen DDS PC

First visit but staff is super friendly and allayed any of my concerns.

Great friendly staff! Very professional and thorough. I've been a patient of B&G Dental for many years and still satisfied with the services they provide.

Front desk always greets patients with a smile and helpful approach. COVID scanning done. Dr. G. on time and ready to resolve issue. All good! Recent visit for crown was the usual top notch experience. Adele was also helpful, sincere and pleasant. You expect that from the dentists in the practice, but it's tell with the support staff is top notch.

The complaint is not the dental work, it's the billing system. They bill your health insurance first for routine dental work then bill the dental insurance and mail client a letter with no itemization of bill. When I called, depending on who you speak with or what day they bill you, you can get an array of balance. It's is a shady billing practice and despite requesting itemized bill, it was never sent. I paid the bill to keep my A1 credit, but I suggest you beware of the shady billing practices!

I have always had severe anxiety when going to the dentist. Dr. Townsend and the rest of the staff have made my experience so calm! They are always personable and kind! I am so thankful to have found a dentist that I can trust!

I have had good experiences here both pre and post pandemic. I get terrible anxiety getting dental work so I take great care of my teeth. I have found some other dentists to be very aggressive in their treatment plans, pushing work that may not be needed. Not here - exams are a breeze. My only complaint is they don't offer nitrous gas. I find that very helpful and would come for cleanings more often if it was available. Without it I can only bring myself to do once a year at most.

Everyone was friendly and explained everything being done as they were doing it. They also give advice on how to better care for your teeth & gums. I don't like the dentist but felt comfortable.

Three of our family members have been patients for almost 10 years! Grateful that we are given excellent care for both children and adults. During these Covid times, all the staff have taken the precautions needed for a safe environment for all, yet are still on time and efficient with our appointments.

Erin was amazing with my son's first dentist appointment. She was so patient and explained everything to him and put him at ease. I would highly recommend them to anyone!