Pediatric Dentist - Frisco, TX Caleen Cantrell, DDS is a specialist in pediatric dentistry who provides dental care to infants, children, and adolescents. Dr. Cantrell has been a pediatric dentist in North Texas for the past three years and currently holds privileges at Children's Medical Center of Dallas.ChildSmile Pediatric Dentistry of Frisco is conveniently located in the Main Street Village shopping center at Main and Teel Rd. next to Kroger. Kids Dentist Dentist Frisco, Texas TX ChildSmile is a fun and friendly environment for children that is designed to make a visit to the dentist something for your kids to look forward to.
Services
Dr. Cantrell and her staff are especially interested in making all our patients feel right at home. We continuously strive for excellence and put your child's dental care as our top priority. Each member of our team provides energetic, professional and fun-loving service for each patient. Our staff members are trained in CPR and hold X-ray certification.
Normally, the first tooth erupts between ages 6 to 12 months. The Jr. Squad knows that gums can be sore, tender and sometimes irritable until the age of 3. They recommend rubbing sore gums gently with a clean finger, the back of a cold spoon or a cold, wet cloth to help soothe the gums. Teething rings work well, but avoid teething biscuits as they contain sugar that is not good for baby teeth.
A toothbrush with soft bristles and a small head, especially one designed for infants, is the best choice for infants. Brushing at least once a day, at bedtime, will remove plaque bacteria that can lead to decay. To prevent dental problems, your child should see a pediatric dentist when the first tooth appears, usually between 6 and 12 months of age, certainly no later than his/her first birthday.
Innumerable studies and research have concluded on the importance of starting children early in their lives with good dental hygiene and oral care. According to research, the most common chronic childhood disease in America is tooth decay, affecting 50 percent of first-graders and 80 percent of 17-year-olds.
Reviews (9)
Kristen Cox
Sep 26, 2019
I used this office years ago for my older boys and ended up switching bc all of a sudden one visit they started asking for payments. They went out of network and never told their patients. So I moved my kids to a different office. We went back with our youngest and he's been going for 3 1/2 years. All of a sudden yesterday they asked for payment again on a preventative service that I usually pay nothing for. Turns out, they went out of network again and never said anything.
I specifically ask them before each appointment and I was told 'yes, we are in network but it doesn't matter if you have a PPO'. Um, yes it does matter. The receptionist also could not give an explanation for the cost. Dr. Cantrell herself was also not nice at all to my son yesterday, which was very unlike her. She's always been very bubbly and nice but her attitude yesterday was terrible.
I asked for a detailed statement before I left and was told I would receive it via email. It's the next day and I'm still waiting for the detailed statement. I called the office yesterday to speak with the office manager after my sons appointment. I left a message and never got a call back. My husband called twice and was told that the office manager was 'busy'.
My husband just Called again today and was told that there is no office manager and the receptionist does not answer to anyone. She refused to put anyone on the phone stating that the entire office is in a meeting for the rest of the day and they are closed tomorrow. We will NOT be returning. Find your children a dentist that has decent bedside manner and a competent office staff!
I specifically ask them before each appointment and I was told 'yes, we are in network but it doesn't matter if you have a PPO'. Um, yes it does matter. The receptionist also could not give an explanation for the cost. Dr. Cantrell herself was also not nice at all to my son yesterday, which was very unlike her. She's always been very bubbly and nice but her attitude yesterday was terrible.
I asked for a detailed statement before I left and was told I would receive it via email. It's the next day and I'm still waiting for the detailed statement. I called the office yesterday to speak with the office manager after my sons appointment. I left a message and never got a call back. My husband called twice and was told that the office manager was 'busy'.
My husband just Called again today and was told that there is no office manager and the receptionist does not answer to anyone. She refused to put anyone on the phone stating that the entire office is in a meeting for the rest of the day and they are closed tomorrow. We will NOT be returning. Find your children a dentist that has decent bedside manner and a competent office staff!
Perfectly Gifted Frisco
Sep 02, 2017
Marc Dominguez
Jul 05, 2017
When this dentist started out years ago on Hwy 380 her office made a mistake. They charged me for my child sitting down in the chair for a check up. I was told about 5 minutes into the session that they made a mistake and our insurance is not a provider. I had previously asked to make sure our insurance was a provider. I told them I would need to go to a in plan dentist.
I received a bill in the mail. I called and they said they would clear it up. They never did and years later they are still trying to collect and have a $239 collection on my credit report. I will not pay for their mistake. I do not recommend such a unfair practice.
I received a bill in the mail. I called and they said they would clear it up. They never did and years later they are still trying to collect and have a $239 collection on my credit report. I will not pay for their mistake. I do not recommend such a unfair practice.
Marisa Cooper
Jun 18, 2017
Bryson Hall
Jun 10, 2017
Brooklyn Mae Bowman
Mar 11, 2017
Dr. Cantrell and her office staff are awesome! My daughter was very anxious about going to the dentist but now after the great care she has received over the years (and multiple fillings and extractions) at Childsmile.she no longer has the dentist anxiety. The staff are all caring, loving, and helpful.the office is very kid friendly. I would recommend taking your kids to Childsmile.they are top notch!
Eldo Mathew
Jan 29, 2017
We had the worst experience with this Dentist. We felt that they are greedy and predatory. They over collected around $450 from us after the treatment and are making all kind of excuses to keep to that money. Even to get your account statements via email, you will have to wait for weeks and weeks. I had to make several phone calls to convince them that they over collected.
Now that they are saying it will take few weeks to issue the partial refund. They didn't include few service items in the original claim and are charging full price instead of the network negotiated fee which $100 more. Now that I need to wait for few more weeks for them to re-file the claim and several weeks thereafter to get the full refund of the extra money they collected from us. I wouldn't recommend this group unless you have lot of time and patience to work with greedy people.
Now that they are saying it will take few weeks to issue the partial refund. They didn't include few service items in the original claim and are charging full price instead of the network negotiated fee which $100 more. Now that I need to wait for few more weeks for them to re-file the claim and several weeks thereafter to get the full refund of the extra money they collected from us. I wouldn't recommend this group unless you have lot of time and patience to work with greedy people.
Jenn Block
Jun 16, 2014
Pri Nathan
Apr 21, 2013
I will not go to this doc anytime again in my future. The office staffs are so rude and not helpful. They are not in network with most insurances. They DONOT tell this upfront and give you a hefty bill at the end. I had a very difficult situation to deal with the office staffs. They are so unfriendly. PLEASE No.
