Tardy Orthodontics

I highly recommend anyone seeking to have their teeth straightened to let the professionals at Tardy Orthodontist do it. They are always professional, welcoming and on schedule. I love my new smile and will always be grateful for all the people that assisted in my journey!

Was recommended the permanent lower retainer. One time I came in mentioning that my lower front teeth don't feel right all of the sudden. The staff didn't check my retainer well enough to notice that it was broken. My teeth went on to hurt until my next schedule check up where I mentioned my teeth again and they said "oh, looks like it's broken." They then gave me a plastic bottom retainer to keep my now crooked teeth where they were, and then gave me a bill for their mistake, no apologies (because then they would have to admit they were wrong and give me a free retainer or worse yet, actually put my teeth back to where they were supposed to be.

I also remember being told the dark space between my teeth and the sides of my lips would be fixed during the initial screening. This did not happen. So, to summarize, inattentive staff, apathetic response to their own mistakes, greedy practices of charging customers more for services that the doctor made a necessity, and false promises. It's great for kids who don't know any better, but they use their authority to scare children into giving good reviews to their parents since the general staff mention how disappointed the parents would be if the "braces don't do well, " so children have to say the teeth came out 100% as intended so as to not make their parents feel bad about all the money wasted. Avoid.

Below is a response from the Office that is stating I did not go to Tardy's, however I can accurately describe a game room on the far left front side of the building that had numerous game consoles for young people to play while they wait. I acutely remember turning off Walnut Creek to enter this location. In their response they even agree with my point that when a permanent retainer (thin wire) is broken, they come up with a new plan and charge you for it, even when they don't check it when you mention teeth pain right where the retainer is located. The deflected response is all you need to see from them to know you shouldn't trust this location.

The staff was courteous and efficient. The explanation provided by the orthodontist regarding treatment was thorough, and he was transparent about all aspects of potential treatment. I needed a retainer, and it was immediately made with minimal wait-time. At every step of the way and in each interaction with a staff member, the highest standards of customer service were reached and exceeded. I have recently found myself in many health-related offices and my experience with this practice was the most satisfying.

Rumor has it this place used to be good but that has NOT been our experience. We've dealt with incompetent Techs for years. Appointments that run long because they don't know what they're doing. Additional trips back to deal with wires that were left hanging out & stabbing a cheek. Business hours that are the opposite of what you need for a school aged child. Additional charges & time added in to a supposedly inclusive price. Horrible experience. Dr Tardy has 1 foot out the door towards retirement.

I can't recommend Tardy Orthodontics enough. My three kids, and most recently myself, have all received excellent care. The entire office is caring and professional. The Drs. and techs are extremely skilled and use the very latest technology. Their focus is to give each patient a great experience with the end result being a perfect and beautiful smile.

Absolutely Love Dr. Tardy and her staff. All three of my kids went to her almost 10 years ago and they still get compliments on their smiles! We just recently went back to her office due to dental issues and had to adjust a retainer and we were welcomed back! I would highly recommend her for your braces needs. My kids always are complimented on their smiles!

I give it one star just for the receptionist and staff but Dr. Tardy very unprofessional made me feel uncomfortable seemed like she was to rushed and also very rude never in my life have i met someone so impolite. Business needs to shut down

Love, Love, Love everything about this place and the entire staf. Doctor Tardy is amazing in every way and hilarious. There ratings truly speaks for themselves.

I have a family of six and Tardy Ortho has been wonderful to all of us. Great people, great experience!

Love Drs. Tardy! They are communicative and caring, taking the time to truly personalize the orthodontic care for both of my daughters. The staff are friendly, professional and efficient. I highly recommend them.

This place is good and efficient. Never waiting around very long. Great staff and they've done a good job on the kids braces.

I went to Dr. Tardy when I was maybe 10 years old and now as I'm older I see the wonders that she has done for me and my smile. If you ever need braces or anything in that area, Dr. Tardy should be the first option. She cares so much about each patient that she has and goes above and beyond to give each kid a beautiful smile. The staff is so nice and even though I haven't been there in years I have nothing but good memories from when I was going regularly. Dr. Tardy's work is unmatched and she has given me so much confidence in my smile, she is the person to go to if your kid ever needs braces!

Tardy Orthodontics doctors and staff are very nice and knowledgeable. I've been a patient almost 2 years now and very pleased with the service and treatment of my teeth. As a matter of fact my son is a patient and a friend of mine as well. They explain everything from top to bottom, from the finances to the type of care you will need to have a beautiful smile. Thank you Tardy Orthodontics.

The services that I receive from Tardy Orthodontics are excellent. Dr. Tardy and the staff are friendly and ensure that I am properly informed about all of my son's orthodontic needs. The staff bends over backward to make sure my son is comfortable and feels safe. He looks forward to going so he can cut it up with the staff. I would highly recommend Dr. Tardy to friends and family!

Dr. Tardy and her staff are professional experts with patience for picky patients like myself. I can go on and on about the quality services they offer. At every visit since the first day I walked into her office, I've experienced quality services. She and her staff are great listeners of their patients. We all know you can't get that with doctors in the day in time. Thanks to Dr. Tardy and her awesome team! I highly recommend.