Rolfe Family-Cosmetic Dentistry

I had the best experience I have ever had with a dentist's office. The staff is amazing. The doctor's are personable. The kindness they showed me was over and above. Would not hesitate to recommend this office to anyone I know. Thank you so much!

My experience is just like the one below. They are all very nice and friendly but you will more than likely receive a bill sometime later and it will be very hard to discern by that time what wasn't covered or why there is a charge. I have had that experience more than once. Dr Nick is a great dentist and every procedure I have had done has been very good and done very professionally.

Now the uncomfortable part. I went back to regular dental visits in 2018 after finally biting the bullet and having a major bridge put in. As I hadn't been to the dentist on a regular basis for years, Dr Nick wanted to have a more thorough cleaning done and in 2018 I had 4 visits of a more thorough cleaning done to get my teeth back up to speed so to speak.

Since that time I have always had dual dental insurance. My wife recently changed jobs and when I went in today I only had my insurance, but as it was a cleaning and I get 2 free cleanings a year I didn't expect to have to pay anything. I was surprised when I was told I had a balance to pay and expected it to be from months ago like I have experienced before.

I was told it was for the cleaning done today? Then they had the Michelle, the dental hygienist come in to explain that I have gum disease, bone loss and that she has had to do deep cleanings on me. This was all news to me as I have never been diagnosed with any gum problems. My gums have always been good, but my teeth have been bad. My wife on the other hand has had significant gum disease, bone loss and has had to have deep scaling done.

I suggested to Michelle that perhaps they had the records switched around as I have never been told about gum loss before and the cleanings I have had since my bridge have always been the same and nothing seemed to be any different from any normal cleaning. The four deep cleanings done in 2018 were exactly that and took some time to get done - close to an hour.

She defended her position and assured me that she has done a more thorough cleaning each time she has cleaned my teeth since 2018. I paid the amount due as I needed to get to work, but left there feeling like I had been taken advantage of. A typical cleaning for me before and after my bridge has always been about 30 minutes, if it was such a more thorough cleaning than a normal one, wouldn't you expect it to take longer?

All this has made me reconsider my next appointment as the only reason I found out about this was that they didn't have a second insurance carrier to pay the difference. Took years to find a dentist I could trust, and this was very disappointing for me.

Everyone at almost every dental and medical office I have ever gone to has always been super nice. Here too, is no exception. But here also, just as most other dental and medical facilities, you receive a significant bill months after your visit or when you return for a follow-up. After checking and receiving authorization and approval with my 3 dental insurances I was assured of no co-pays or deductibles for my procedure.

This I was told was because of my "excellent coverage" and my appointment was set. But, of course, 11 months later the, "they didn't cover it all" bill comes due in the mail. Don"t get me wrong, they do provide good dental care and everyone really is very nice, but aren't they almost all at every office you visit? Dentistry and healthcare in general is a money racket and I should know I have been an RN for almost 40 years.

After your in the chair its about getting every dollar possible from you, the insurance companies and anyone else they can. This office is no different than most in that regard no matter what they tell you prior to taking that seat.

I'm surprised by all the positive reviews for this office. Maybe if everyone is covered by insurance 100% than this office is for you, then again, you may have work done that you don't even need and that isn't fun! I took my son here and was told he had 3 cavities. Our other dentist, who moved out of state, always said he had none at check ups so I was surprised.

We have no insurance and the cost was $1,000 for 3 cavities. Other office would have been MAYBE $300. That aside, I went to another dr for a 2nd opinion and was told he had ZERO cavities. So, even if we had the $1k to throw in the garbage, having fillings is a pain in the a$$, plus, once you get them, they need to be refilled your entire life at some point, getting bigger and bigger. So, needless to say, that was our first and LAST visit at this office. Upset I even paid $50 for the consult to tell me incorrect info. Other dr office consult was free, so lesson learned. Always best for a 2nd opinion too! Some places only care about the $$

From the 1st person to the last and everyone in between, I felt welcome, comfortable and at ease. It was a very friendly atmosphere. Dr. Montgomery had the "magic touch" and Erika was "smooth as silk". Thanks for fixing my problem and in a timely manner. I shall return!

I Had a small dental emergency right before Thanksgiving. Dr. Rolfe squeezed me in and helped me out. Very professional/courteous staff. Seems like a great place to get your dentistry done. Highly recommend

They are fantastic! Our previous dentist said my 9 year old needed 6 crowns and 3 fillings. I was shocked since he had no issues 6 months ago at his last cleaning. We went to Rolfe for a second opinion. He ended up having MUCH LESS work done. After his appointment, he grabbed a couple of business cards. On the way to school, he told me he was going to pass them out to his friends cause "This dentist is the best!" I am very impressed with them. My entire family is switching over.

Excellent service from reception desk to hygienist to dentist. Also, these folks are just enjoyable to be around. I have already referred others to Rolfe Family Dentistry and will continue to do so.

Moving from CA to AZ, I was so worried about finding a good dentist that I could trust, who truly cared and was honest. The dentist I left behind in CA, was nothing short of amazing and I knew replacing him would be extremely difficult. I wasn't sure where to start the search, but after reviewing neighbors suggestions on NextDoor and reviews on Yelp, it sounded like this was the place for me.

They got me in same day and took great care of me. The front office staff was wonderful to deal with - I saw Dr. Montgomery and he was amazing! I have always been terrified of going to the dentist, but he put me at ease. You can really tell he cares about what he does and it shows. Special thanks to Erica as well who took great care of me. I had such a great experience I referred my father in law and he loves the office too! Thanks for making my first visit a great one. I will definitely be back.

Totally concerned about patient welfare, Dr. Nick would check on my medical situation before he felt it would be safe to do any dental work. I've never had a better cleaning than with Lucinda. Ladies in reception know what they are doing!

Our family has been coming to Rolfes for years. We always have a good experience. The hygentist have been there for a long time and the office staff are friendly and helpful. We would highly recommend this office.

Entire staff is amazing. Will " cater" to patients who are chicken. Clean environment and all Covid-19 protocols are taken seriously. Always available for emergencies and provide the best care. Thank you, Dr. Micah and Dr. Nick! Your team is the best in the valley!

First time at this office. Everyone is so friendly! My hygienist was so thorough, considerate, and never got irritated with my million questions! She's expecting her baby soon, I can't imagine how much her back must've been hurting, but she never complained, didn't skip corners on my visit, and had a smile (I assume) on her face the whole time! Dr. Montgomery was very friendly and wonderful to work with as well!

My interaction with him wasn't very long, as my appointment was just for a cleaning, but I feel confident and comfortable coming back to have him work on my teeth. Fantastic office! :) Thank you!

Rolfe Dentistry is fantastic. Polite, professional, friendly, thoughtful, caring, super detailed, and goes the extra mile to go above and beyond. It's not just the dentist that does this but everyone that works there. It's a relaxing and welcoming atmosphere. I will never go to another dentist ever again!

One of the worst experiences I have seen my elderly mom go through in a long time. So disappointed with the service here. The dentist actually made my mother cry. No time taken with the patient, incorrect treatment, blamed the patient, and would not listen or fix his mistake. The front desk check out is extremely rude. Not certain that all dentists here are even licensed. Very upsetting. Find another place- you will be happy you did!

Very disappointed and frustrated with this dental office. My husband has a fake tooth that broke/came loose. He called and made an appointment (He called on a Monday and they scheduled him to come in a week later on the following Monday at 3:00 PM). When he First called, he was told that his appointment was at 3:00 PM. Then they called him on Thursday (4 days before his scheduled appointment) and said his appointment was now moved to 4:00 PM.

Then they called him today, Saturday (no dentist is open on a Saturday so we can't call around and get him a new appointment for him anywhere else) and they left him a voicemail that they have an "emergency " and they will be closed the rest of the week. He was going to be a first time patient and now he will be a no time patient. Really unprofessional to schedule, reschedule and ultimately cancel people's appointments and it's very frustrating!

I just love this dentist office! Everyone is incredibly kind, friendly and helpful. They are always gentle with me during my cleaning and I really love the knowledge and demeanor of the dentist, as well. A great place to go for all of your dental needs!

Family oriented, very friendly and professional. I've been to the Rolfe Family Dentistry office for fillings, crowns and cleanings. They've become family and they are very caring when it comes to the needs of the patient.

Rolfe Family Dentistry is everything you want in a dentist and its staff. Doctors and staff are always very professional, efficient, patient, friendly, courteous and services are reasonably priced. Have been going for many years now and they have never wavered from good services.

Walked in for my appointment && the ladies at the front desk greeted me with a smile and a Goodmorning. I loved it off to a great start && Dr. Nick was amazing very knowledgeable, polite and my visit was great. Thank you!

I love going to the dentist. I have been going to this office since I was a child and am 25 now. I have seen Crystal there for years and it's always nice to see a familiar face going into the dentist office. She and the other dental assistants are always so friendly and make me feel comfortable, which can be a hard thing to do knowing you're going to get your teeth poked at.

Everyone there is so nice and remembered who I was when I walked in by my third visit! Dr. Micah is awesome! Very gentle, personable and thorough in explaining what needs to be done and why. I also feel like I can trust them with what work needs to be done and not like they are doing unnecessary procedures so they can charge more (like our last "commercial" dentist).

Very lovely and modern with a friendly team all the way around! It's always hard to relocate and find new dentists, doctors, etc. but, I think I've found my new dentist!

My wife is typically terrorized whenever she goes to the dentist. She went to Rolfle Family Dentistry for a cleaning and learned that she had two cavities. Normally, her return visit would be put off with a ton of excuses. This time, she went straight on and had both cavities filled without hesitation. I was amazed and asked why she had the work done as quickly as she did. "The office was comfortable, I felt that Dr. Rolfe would not hurt me.and he didn't" This is amazing, especially from my wife who normally hates dentist, their offices and staff.

I had to get my very first root canal and I'm so thankful I had such an incredible team to help me at this office. I had zero pain during the fixing. I was a bit nervous but they all helped me calm down SO much. Crystal is an angel! I will continue to go back often because I got the special discount plan with my payment so I will be getting flouride treatments and more totally covered by them.

I am so pleased with the services here. I am the typical unhappy patient in most cases when considering dental appointments but not on this occasion. The office staff are very friendly and thorough. They have very flexible appointments. Dr. Rolfe is very professional, calming and knowledgeable. I rarely ever comment and do reviews but I felt Rolfe Dentistry needed to be recognized for all their efforts. They also mailed my HSA paperwork within 3 days of request. I highly recommend them!

This dentist is by far the best dentist we have found since moving to Arizona! We had a terrible experience with a pediatric dentist which is the reason we ended up here and I truly couldn't be happier and more thankful for that awful experience or we wouldn't have found such a wonderful dentist. We have seen both Dr. Micah and Dr. Nic and truly do not have enough space to say all the wonderful things about each of them.

They both gave so much kindness, understanding, patience, concern, care, time and interest to each of my three children and myself. It never once felt like a rushed visit! Our first visit to this dentist was due to my daughter chipping her front permanent tooth and was very concerned about it not be able to be fixed but they were able to not only fix it but it looked like it had never happened it looked just like her tooth and she was amazed!

She stared in that mirror for quite awhile trying to see a line where he fixed it or some indication it had been previously chipped and when she couldn't she looked at me in awe and said "He is a miracle worker!" it was adorable. Needless to say we have found our family dentist and will be with them for the many years to come!

I moved here from Cali in March and I've always been nervous when it came to dentists. I personally have had bad experiences and so has my mother. So of course I was hesitant when coming here. Dr Rolfe and almost all the staff that I have interacted with have been so nice and patient with me. I've already recommended them to my mother and other family in the area.

This place is the best! The Rolfe Brothers. and every member of their staff. are awesome. Micah is tops! The guy explains everything in a way I understand and can make the best decisions for my dental health. Then I turn it over to him with all the trust in the world. No one likes a visit to the dental office, but this place is different. It's the bomb! Bob Alan

Myself and my wife go here and we love the staff. On your appts they always see you rt away with no waits. The work they have done has been amazing. And we had some bad service with dentist in the past. And this is the place to go.

Both Rolfe brothers are amazing! I, as well as my daughter have had excellent experiences at Rolfe Family Dental. I just had my wisdom teeth removed, which as many people know can give you nightmares just thinking about it. Pretty much the only fear I have in life is having my teeth worked on. I not only had my wisdom teeth removed, but also had another tooth in addition the my wisdom teeth removed today.

The other tooth being removed is purely my fault for ignoring the dentist since I was a child. I was told my wisdom teeth needed to be removed at 13, so I had (what i thought) was a compelling reason to stop going to the dentist. The procedure started at 10:15 as I texted my wife my "last words". The doctor and staff were very supportive and made sure I was as comfortable as can be.

At 10:55, they were already finished with removing all wisdom teeth, and my busted tooth as well. The important details to note; They made sure I was aware of all costs that would be associated with each appointment needed for my oral care. They provided plenty of information and were sure to ask if I had any questions afterwards. They truly do care about you and dont look at you like a walking paycheck.

They don't advise of any procedures unless they are truly in your best interest. They are extremely professional and also make you feel (im serious) uplifted, and it makes you want to keep coming back so you can have the best looking smile and be proud of yourself! Thanks so much to Rolfe Family Dental! I'm so glad I came here! - Benjamin

My family and I have been going to this dental office for years. We always get in on time and have wonderful service. What sets them apart is they don't make recommendations based on home much money they can make off of you. They actually have a very conservative approach to dental care and look out for your best interest. I highly recommend them to all of my family and friends.

If I could give you 10 stars I would. My fear of dentists can not be described. I dealt with Krystal and Dr. Micha on the first visit. They were COMPASSIONATE and very SENSITIVE to my fear. The doctor sat down, we talked and he gave me my 4 options and it was my choice on which way I went. Everyone in that office was just FANTASTIC! I could go on and on about how I feel about this office.

I sure wish I had found this dentist 30 years ago and I wouldn't of been in the position I was when I had to visit this office. I love you guys. Thank you for giving me my smile back.

I went here before I decided to go to Mexico and have work done. The dentist was nice. The staff was great. Even with insurance, it was pricy. My insurance said that they were a provider, however their billing department told me they weren't. I couldn't afford the work they quoted me, so I had to sit with pain for 2 more weeks before I could head to Mexico.

The bonus was if I wanted to pay them that day, and deal with insurance on my own, they would have done the work same day. (2 teeth pulled and 2 posts / crowns). They took X-rays and gave me a plan, I knew my dental issues ahead of time, and they didn't want to do the work I asked for. Which is fine, as I headed down the border and had the work done there. On a side note, what would have cost me close to $30,000 here in the good old USA with dental insurance cost me $2900 total in Mexico.