Even those people who don't especially like going to the dentist like going to DentalWorks. That is because we provide you more of what you expect but so rarely get: more dental services, more choices, more value. And experience the DentalWorks difference. Not all dental care services are provided at all locations. Contact your local office for details.
Services
Our knowledgeable dentists and hygienists offer a variety of dental services from routine cleanings and cavity fillings to root canals, gum treatments, crown placements and more. Enjoying a hygienic dental routine is critical at every stage of life, extending from a person's childhood years to the mature years.
Enjoying a hygienic dental routine is critical at every stage of life, extending from a person's childhood years to the mature years. Our team performs several comprehensive family dentistry techniques to allow you and your household to see the advantages of great oral wellness at any age. When your family members require pediatric dental care, restorative solutions, cosmetic oral procedures, or later-life care, our facility delivers efficient services that you can count on.Our office helps patients of during all stages of life to get and keep their best oral health, including infants, children, teens, adults, pregnant women, and adults over age 55.
Orthodontic braces for youths and adults are personalized based on the patient's needs and concerns. The length of treatment will depend on the severity of the case, but younger patients generally take less time and the patient will often avoid other mouth troubles. Traditional orthodontics are one of the most effective techniques to straighten teeth and avoid oral health troubles that can be caused by teeth that are out of alignment.
Thankfully, our Dentists perform many state-of-the-art options to address gum disease, regardless of its severity. Reach out to our facility to schedule your biannual routine assessment and find out about your solutions to stop gum disease. People who might require treatment for gum disease those who have even minimal gum tissue inflammation and bleeding anyone who has loose teeth and significant deterioration to the neighboring oral tissues. In cases where gum disease is discovered and addressed early, individuals have increased potential to mitigate the condition's harmful symptoms.
For tooth and jaw procedures that go beyond the expertise of a general dentist, you might need oral surgery. Our doctors specialize in Tooth Extractions and Root Canals. Schedule an Appointment Today! In certain instances, a tooth may be so damaged or failing beyond repair that the tooth must be extracted.
Reviews (21)
Sarah M.
Jun 08, 2022
This happened back in January but I'm only getting to write this now. I had a crown made and seat done here but had the actual root canal done at another office. First thing I didn't like was the dentist herself while working in my mouth making snarky remarks about how my root canal was done to the assistant and both cackling away saying it would have failed the exam.
So unprofessional. I'm a dental assistant myself so I understood the talk and really didn't appreciate it. The dentist at another office that did my root canal did a beautiful job and was actually excellent but anyways. So, comes the time to have my crown cemented. When I say I was never handled so roughly and rudely by an assistant in my entire life.
She was slicing my gums to pieces with the floss and just super rushy and rough. I actually couldn't believe how rough she was being. There was no need of it at all. Horrible horrible experience and I'm fairly easy going person with dental anything being done. Asked if I wanted to come back there for a cleaning and all this. NO thank you! I couldn't run fast enough out of there. Seriously, do not even go there. It's just yuck.
So unprofessional. I'm a dental assistant myself so I understood the talk and really didn't appreciate it. The dentist at another office that did my root canal did a beautiful job and was actually excellent but anyways. So, comes the time to have my crown cemented. When I say I was never handled so roughly and rudely by an assistant in my entire life.
She was slicing my gums to pieces with the floss and just super rushy and rough. I actually couldn't believe how rough she was being. There was no need of it at all. Horrible horrible experience and I'm fairly easy going person with dental anything being done. Asked if I wanted to come back there for a cleaning and all this. NO thank you! I couldn't run fast enough out of there. Seriously, do not even go there. It's just yuck.
Mai
May 07, 2022
Ricardo P.
Mar 17, 2022
Very disrespectful front lady, instead of explaining and discuss a situation, I was told to to leave because there was a amount due back from 2019, which I was unaware, I politely told her I wanted to check my records before paying to make sure was not a mistake, but this person said no one was able to see me because there was a balance due! Very bad experience!
Jenifer Spraggins
Dec 22, 2021
Will Smith
Aug 29, 2021
I was un extreme pain from a cavity in my upper right tooth! I alled and the receptionist was very kind and understanding of what I was going through! I made my phone call at 2:15 and she had me a scheduled for 3! I was in and out in less than 45 minutes! Got back home by 4! Feeling so much better! Thanks again! By the way the procedure was very cost friendly! Couldn't be happier
Courtney Beard
Jun 18, 2021
Kathy S.
Mar 07, 2021
I gave a review last week and this week I got a call from the new office manager wanting to make things right. Tish promised to call me by end of day on Friday. It's now Saturday and she never called. That's one of my original complaint--they don't follow through. Also their web site is not updated. Dr Li and her assistant Danielle are listed and in the photos.
Neither of them came back after the office reopened after COVID. their Website says they do implants. The new dentist who broke my temporary crown wanted to send me out for an implant (if they do them why refer someone elsewhere). The office is not very honest.
Neither of them came back after the office reopened after COVID. their Website says they do implants. The new dentist who broke my temporary crown wanted to send me out for an implant (if they do them why refer someone elsewhere). The office is not very honest.
Lola Rowe
Feb 11, 2021
Denise Tripplett
Jan 05, 2020
I had the best visit today here at DentalWorks, the staff was courteous, polite and professional, No one wants to go to the dentist but it's nice to have people like this office working on you. I felt no pain or discomfort and would recommend this practice to anyone! Thank you to all including the dentist who made this a great visit for me today, I look forward to my next visit!
Bishop RaShaun M. Washington ThD
Jun 29, 2019
It is always a plumb pleasing pleasure each and every time that I come to Dental Works. I am always happy with my procedure and the staff is always outstanding and smiling. Thank you to Barb the receptionist who got me in with an earlier appointment and thank you to Bethany for a job well done each time that I have seen her. Keep up the great work ladies.
Christine Munro
Mar 31, 2019
I have to say, my anxiety level was off the charts as soon as I pulled up. When I went in the back, I was absolutely shocked of the knowledge, compassion, kindness, & honesty! I mean who likes going to the dentist?! It took me a month to come in because I was nervous to hear the same ole song & dance again, either your tooth gets pulled or you pay up!
Due to my surprise, this office has one of the most genuine professional staff as a whole that I have ever met period! I was soo upset I was crying, & i would never have guessed the quality of compassion, & understanding for how you actually feel is just beyond words! I know now that I was brought here to this actual site for a reason. It was a blessing!
I recommend this staff & office to anyone who's teeth really matter to them. I'm soo grateful for the staff as a whole for welcoming & taking care of me! Truly, thank you from the bottom of my heart for all your hard work that you all do! GREATEST STAFF EVER! Sincerely, Christine Munro
Due to my surprise, this office has one of the most genuine professional staff as a whole that I have ever met period! I was soo upset I was crying, & i would never have guessed the quality of compassion, & understanding for how you actually feel is just beyond words! I know now that I was brought here to this actual site for a reason. It was a blessing!
I recommend this staff & office to anyone who's teeth really matter to them. I'm soo grateful for the staff as a whole for welcoming & taking care of me! Truly, thank you from the bottom of my heart for all your hard work that you all do! GREATEST STAFF EVER! Sincerely, Christine Munro
Susan F.
Apr 29, 2018
I would not even be giving one star, but the site requires something in order to write the narrative. The dentists and other personnel helped make this the absolute worst dental experience in my life of 60+ years. I do not usually write negative reviews. In fact, I've never given 1 star to any business. But I am compelled to warn anyone who might be considering this practice.
If you value your dental health, this is NOT the place to trust in the kind of care you would receive. Your dental care is definitely second to company profits. It's a corporation. Need I say more? UPDATE: 10/28/18 I received a general note from them, automated response that I know everyone knows. There's no real content.we're sorry, give THEM a call so the concern can be discussed. Really? I'm supposed to take my time again to say the same thing and would hear the memorized responses all customer service people are trained to say to a customer with various complaints.
You say this, they respond with something they are told will deflate the negative complaint. Why on earth would I go out of my way to do this! On the other hand, if they kept any semblance of accurate notes for every patient, as they are required to do by the ADA, that information would all be answered by reading the patient information. They could read what my dental problems are that arose from ineptness vs prior dental information from previous practices. Again, they are asking PATIENTS to do their required job!
So why wouldn't negativity and improper techniques be there? The CORPORATION would take their own steps and micromanage the office with problems. Looking for all the omissions. Auditors would go through every file. The corporation might have incentive programs to dispense bonuses to individual offices if there aren't complaints, et. al. Remember, ALL CORPORATIONS are in business to maximize profits.
Each part of a particular company is clamoring to be at the top. Managers obviously included. They are typically the ones who hide information that negativity impacts their office or offices. Being new to Ohio, the reasons I even went in the first place were Saturday appointments and they carried my insurance. Fortunately I found the same things with an individual dental practice.
Maybe I should thank this place in forcing me to find an alternative. I could not be happier with my dentist now. In my long life she ranks with the top 2 of all time! 'Enuf' said!
If you value your dental health, this is NOT the place to trust in the kind of care you would receive. Your dental care is definitely second to company profits. It's a corporation. Need I say more? UPDATE: 10/28/18 I received a general note from them, automated response that I know everyone knows. There's no real content.we're sorry, give THEM a call so the concern can be discussed. Really? I'm supposed to take my time again to say the same thing and would hear the memorized responses all customer service people are trained to say to a customer with various complaints.
You say this, they respond with something they are told will deflate the negative complaint. Why on earth would I go out of my way to do this! On the other hand, if they kept any semblance of accurate notes for every patient, as they are required to do by the ADA, that information would all be answered by reading the patient information. They could read what my dental problems are that arose from ineptness vs prior dental information from previous practices. Again, they are asking PATIENTS to do their required job!
So why wouldn't negativity and improper techniques be there? The CORPORATION would take their own steps and micromanage the office with problems. Looking for all the omissions. Auditors would go through every file. The corporation might have incentive programs to dispense bonuses to individual offices if there aren't complaints, et. al. Remember, ALL CORPORATIONS are in business to maximize profits.
Each part of a particular company is clamoring to be at the top. Managers obviously included. They are typically the ones who hide information that negativity impacts their office or offices. Being new to Ohio, the reasons I even went in the first place were Saturday appointments and they carried my insurance. Fortunately I found the same things with an individual dental practice.
Maybe I should thank this place in forcing me to find an alternative. I could not be happier with my dentist now. In my long life she ranks with the top 2 of all time! 'Enuf' said!
Nikki Dutton
Mar 07, 2018
I would not hesitate to recommend this office to anyone. The staff is great. Everyone staff member I have ever encountered has displayed a high level of professionalism. You get an immediate welcoming feeling from beginning to end from David who runs a great office to the hygienist to Dr. Haddad. I love that they make every effort to make you comfortable and explain each step of your care.
The staff seems to be a very cohesive unit and a well-oiled machine. My fiance recommended them after he gushed about what a positive experience he had. My children are now patients as well!
The staff seems to be a very cohesive unit and a well-oiled machine. My fiance recommended them after he gushed about what a positive experience he had. My children are now patients as well!
Melissa R.
Sep 18, 2017
This office has moved to a new location on Sawmill, but their bad business practices seem to have followed them. I was seen for a dental emergency on a Friday and the dentist wanted to talk to me about all the other teeth, examining upper and lower and my whole mouth for a lower eyetooth problem. I had to tell her to focus on the current issue. She was pushing for extraction on an otherwise healthy tooth requiring a (1) root, root canal.
I told her I was swollen and in pain and she wrote me low level antibiotics, whIch I questioned. I was told to call back if these did not work. I was in extreme pain over the weekend, using ice packs and OTC pain meds since the prescription antibiotics and pain meds were not working. Called the office on Monday, today, and was told since the dentist I saw is out, the current dentist on site wanted to do a NEW exam before calling in a higher dose of antibiotics.
This office is 40 min away from me. I had also requested my (multiple, unnecessary) x-rays to be forwarded to my regular dentist and they didn't do that either. I've been bounced between this office and my local dentist for 3 days and have to start all over again and I'm really, really not happy with my (first) experience at Dental Works.
The receptionist I talked to this morning, was talking to me like I was 4 years old and needed a lecture about how I should have given it a couple days to work, even after I told her I had to double up on meds for dosage just to keep me out of the ER due to their lack of proper assessment of the criticality of my issue. This is not my first tooth rodeo but I feel like the office staff was not responsive, not able to back up each other's patients and had a lack of sympathy and situational understanding to care properly for their patients. I will not be going back and would NOT recommend being seen by Dental Works
I told her I was swollen and in pain and she wrote me low level antibiotics, whIch I questioned. I was told to call back if these did not work. I was in extreme pain over the weekend, using ice packs and OTC pain meds since the prescription antibiotics and pain meds were not working. Called the office on Monday, today, and was told since the dentist I saw is out, the current dentist on site wanted to do a NEW exam before calling in a higher dose of antibiotics.
This office is 40 min away from me. I had also requested my (multiple, unnecessary) x-rays to be forwarded to my regular dentist and they didn't do that either. I've been bounced between this office and my local dentist for 3 days and have to start all over again and I'm really, really not happy with my (first) experience at Dental Works.
The receptionist I talked to this morning, was talking to me like I was 4 years old and needed a lecture about how I should have given it a couple days to work, even after I told her I had to double up on meds for dosage just to keep me out of the ER due to their lack of proper assessment of the criticality of my issue. This is not my first tooth rodeo but I feel like the office staff was not responsive, not able to back up each other's patients and had a lack of sympathy and situational understanding to care properly for their patients. I will not be going back and would NOT recommend being seen by Dental Works
Aaron
Jun 26, 2017
I had my teeth cleaned at DentalWorks recently. I would highly recommend them to anyone looking for a new dentist. Everyone from the moment you walk-in makes you feel welcome and they are extremely friendly. The office is quite new, is very clean and nicely laid out. They were very thorough and professional - taking digital x-rays, reviewing them with me to discuss any areas that I should take a little more care of, and then a pain-free cleaning. I have definitely found my new dentist.
Rachel B.
Aug 18, 2015
My experience at Dental Works at Tuttle is by far the best I've ever had. I have had anxiety and panic attacks at the dentist office ever since I was a teenager. The last time I had a panic attack was 8 years ago and I never went back to the dentist. I started to have awful pain on the left side of my face due to a hole in my tooth. The pain lasted so long and was excruciating, I just couldn't bear it anymore.
I called Dental Works and they got me in the same day. Everyone there was polite and kind and very accommodating. They understood my anxiety and guided me through everything. They extracted my tooth and I had to have a root canal and crown in another. I didn't feel a thing and they were the nicest people. They made me feel like I can trust dentists again.
My pain is cured, my teeth are getting fixed and my anxiety has reduced drastically. I will have no problem going back to get the other work done that I need to thanks to Mo, Dr Finnerty and everyone else that helped me. Thank you!
I called Dental Works and they got me in the same day. Everyone there was polite and kind and very accommodating. They understood my anxiety and guided me through everything. They extracted my tooth and I had to have a root canal and crown in another. I didn't feel a thing and they were the nicest people. They made me feel like I can trust dentists again.
My pain is cured, my teeth are getting fixed and my anxiety has reduced drastically. I will have no problem going back to get the other work done that I need to thanks to Mo, Dr Finnerty and everyone else that helped me. Thank you!
Dana J.
Aug 02, 2015
Do Not Go Here. My family and I had gone here for years due to the convenience. I have been there as they went through many Dentist and never had a problem until this last one: I was tricked into getting a small chip fixed that i'd had since I was a child. She made the chip bigger and used some bonding agent that didn't even match the original tooth.
As if that wasn't bad enough it broke after several months and it looked horrible. I went to a completely different dentist because I didn't want anything else to do with them. It is obvious that new dentist only cares about making money. Stay away. You're smile is too important!
As if that wasn't bad enough it broke after several months and it looked horrible. I went to a completely different dentist because I didn't want anything else to do with them. It is obvious that new dentist only cares about making money. Stay away. You're smile is too important!
Kadi M.
Dec 04, 2014
DO NOT GO HERE. I would give them 0 stars if I could. I am realizing how horrible this place is only after no longer being a patient there. I went to Dental Works for a couple of years because of their after work times, as I couldn't take off work to go. I don't think I ever saw the same dentist more than once. Aside from that, I now live in New York City.
After requesting that my records be sent to my new office here in NYC, I received a call from a random real estate company in Downtown Columbus letting me know that they'd just received some medical records of mine on their fax machine (obviously by mistake). I was so thankful that the records ended up with an HONEST company, because my social security number was all over them and had they gone elsewhere, a nice open door for ID Theft.
I called the office and let them know they'd made a pretty serious mistake, and the woman I spoke to essentially said there was nothing that really could be done, but if I wanted to speak to her manager, I could. I'm sorry, what? To make matters EVEN worse, I had a routine appt. at my new dentist and was told that I needed to have a filling redone (seemingly normal, as I thought maybe it was one of my older ones and I know sometimes they need to be redone).
My dentist got the filling drilled out and realized that the dentist who'd done my last filling had left a pocket in the cavity, so decay had formed in the space below the filling. It wasn't an old filling, thank God, because I'm sure I would have needed a root canal if so. But it absolutely cost me more money. Disappointed is an understatement.
If I ever move back to the Columbus area, there is absolutely NO WAY I would ever return to this joke of a place. Do your teeth (and your wallet and identity) a favor and don't deal with these half-assers.
After requesting that my records be sent to my new office here in NYC, I received a call from a random real estate company in Downtown Columbus letting me know that they'd just received some medical records of mine on their fax machine (obviously by mistake). I was so thankful that the records ended up with an HONEST company, because my social security number was all over them and had they gone elsewhere, a nice open door for ID Theft.
I called the office and let them know they'd made a pretty serious mistake, and the woman I spoke to essentially said there was nothing that really could be done, but if I wanted to speak to her manager, I could. I'm sorry, what? To make matters EVEN worse, I had a routine appt. at my new dentist and was told that I needed to have a filling redone (seemingly normal, as I thought maybe it was one of my older ones and I know sometimes they need to be redone).
My dentist got the filling drilled out and realized that the dentist who'd done my last filling had left a pocket in the cavity, so decay had formed in the space below the filling. It wasn't an old filling, thank God, because I'm sure I would have needed a root canal if so. But it absolutely cost me more money. Disappointed is an understatement.
If I ever move back to the Columbus area, there is absolutely NO WAY I would ever return to this joke of a place. Do your teeth (and your wallet and identity) a favor and don't deal with these half-assers.
Dave S.
Sep 03, 2014
Very professional, communicative, personable. Dr lei/ lee very nice I hate going to dentist and they made me feel great and calm. The location is a little awkward but other then that they opened all tools in front of me the floor could use a buffing bit other then that a great place to be trusted with your teeth but when I was leaving one of the girls that worked there was swiffering mopping the floor so looks like they were mopping the floor way to go thanks.
Jennifer S.
Mar 19, 2014
I made an appointment here instead of my regular dentist because they offer after work appointments. BIG MISTAKE. It had only been six months since my previous cleaning, which is why I found it unusual when she said I had several cavities. If not taken care of "immediately" I could even been risking a root canal. Received my invoice before leaving, which included a $60 charge for a fluoride treatment that I did NOT have. Things seemed to have really taken a drastic turn since my checkup 6 months earlier.
I did not return for treatment but instead got a second option from my regular dentist. The result: I had one cavity. Not even anywhere near the location that Dental Works said could potentially require a root canal. SCAM. It is not worth the after work hours! Stay away.
I did not return for treatment but instead got a second option from my regular dentist. The result: I had one cavity. Not even anywhere near the location that Dental Works said could potentially require a root canal. SCAM. It is not worth the after work hours! Stay away.
Rebecca K.
Dec 20, 2013
I have been here on two separate occasions, years apart. Both times for a cleaning when I was without insurance and needed a cheap option. To briefly state my complaints: 1. They schedule patients (MULTIPLE) future appointments, without making the patients aware. Even after I stressed to their staff I had NO intentions of returning for future services, they scheduled me, never told me (they have my email, home address, and cell phone number).
I only found out after I began receiving bills for no-shows. Today I finally spoke to billing to have the charges removed. During the conversation I noticed in small print at the bottom of the bill that they have scheduled me yet another appointment 3 months from now. Just for the fun of it, I guess! Those silly guys! What former patient wouldn't love that? 2. "Free Complimentary Whitening for LIFE" - This is what they advertise to draw people in.
Both times I was seen at DentalWorks, they boasted about this great offering prior to me going back to the hygienist's chair. Afterwards, when I asked about it, staff completely brushed me off and pretty much said nothing. This is not really a perk they offer, unless maybe you fight VERY hard to get it. 3. Do a little bit of research on the company. Frontline has investigated them, for instance.
They have been found to make staff lie to patients to make them believe they need additional or more serious services than they actually do. Bottom line: NOT WORTH IT. Not even if you're looking for a cleaning and don't have a regular dentist or are on a budget. I will NEVER go back.
I only found out after I began receiving bills for no-shows. Today I finally spoke to billing to have the charges removed. During the conversation I noticed in small print at the bottom of the bill that they have scheduled me yet another appointment 3 months from now. Just for the fun of it, I guess! Those silly guys! What former patient wouldn't love that? 2. "Free Complimentary Whitening for LIFE" - This is what they advertise to draw people in.
Both times I was seen at DentalWorks, they boasted about this great offering prior to me going back to the hygienist's chair. Afterwards, when I asked about it, staff completely brushed me off and pretty much said nothing. This is not really a perk they offer, unless maybe you fight VERY hard to get it. 3. Do a little bit of research on the company. Frontline has investigated them, for instance.
They have been found to make staff lie to patients to make them believe they need additional or more serious services than they actually do. Bottom line: NOT WORTH IT. Not even if you're looking for a cleaning and don't have a regular dentist or are on a budget. I will NEVER go back.
