Shawn A Eckstrom

I struck platinum in choosing this practice to go to for my dental needs mixed in with socializing. No, I'm serious about socializing.;-). I moved from WA state to Eugene last July. Before moving, I was doing research to set up medical care and through my scoping out a few places, this became my first choice. I e-mailed the office and Leah responded so quickly.

Truly amazing. She verified insurance and got me set up for an appt. for the week after my move. Score! I met her when I came in that first time and was very pleased. Professional and kind! Score! Jenny was the hygienist that I saw that day. I clicked with her witty sense of humor immediately and knew I was in good hands. She did a great job. I was able to meet the doctor briefly.

He is super busy and whizzes around from one room to the next. I don't know how he does it, but he does. Score! My following visit was for a deep cleaning. The hygienist I saw that day was Rebecca. She was awesome! Gentle, thorough, and with a dry sense of humor which I loved. Score! I saw Rebecca two more times after that. Both times, I was so extremely pleased.

Fun and wonderful conversations. The visit after that, Mary was the dental assistant that got me started (I had spoken with her briefly before and thought she also was great). It was crown prep day. She was so very gentle, kind, and we had some wonderful conversations as well. Score! Then, the doctor came in all calm, cool, and collected, and we were up and running.

He did a terrific job with the prep as well as Mary who deserves much of the credit as well. Teamwork makes the dream work, ya know. Score! Two weeks after that, I came in for the permanent crown to be seated. Mary was super awesome again! Score! The doctor did his thing and then he and I chatted for several minutes about my being from CA and that I had spent lots of time in the area where he was going to be going with his family.

He was super fun to chat with. I look forward to my next chat with him. This Wednesday (the 23rd), I went in for another cleaning. Leah and Trista were there upfront and I knew I'd be chatting them up on my way out. I can't help it. They're such awesome gals. Susie was the hygienist this time. Sense of humor so much like mine. It was like talking to a long-lost friend.

So much fun! I then spent several minutes chatting with Leah and Trista. They truly are just spectacular people! I am so grateful to the staff here for the work they do but even more so for how welcoming they are. I left a very bad situation in WA with very little of my self-esteem left intact. I took a risk on Eugene. No risk, no reward. I was rewarded.

My self-esteem is higher than it probably has ever been in my adult life and it's due in large part because of the truly genuine and kind people I have met in Eugene. Thank you!

My teeth are nervy. Jenny is the best dental hygienist I've ever had and I've had many. She is gentle, fast and thorough; also a very sweet person. She is the first dental hygienist whom I trust with an ultrasound cleaner. She just cleaned my teeth and they feel clean and shiny. The rest of the staff, starting at the main desk, are friendly and efficient. Oh, and I almost forgot, Dr. Eckstrom is excellent too.

The team at Northwest Eugene Family Dental is friendly, professional, and personal. They take my health and safety seriously. They are not a one-size-fits-all dentist practice; rather, they will get to know you and your individual circumstances to develop a personal treatment plan. Highly recommend!

I've receiving dental care from Dr. Eckstrom and his staff for the last 3 years and they are always prompt, professional and friendly. I highly recommend their care.

Excellent dentist leads by example creating a professional & friendly environment!

They are quick and do a great job. Friendly and helpful, explain what they are doing and go over your dental health with you. Dr. Eckstrom and his staff are great!

They are kind and quick! They explain what they do and why as well as pointing out poor dentist care.

I had an urgent need and it was met here same day. Pleasant folks, professional and cheerful, seamless procedure and I was on my way free from tooth pain.

I have been a patient of Dr Eckstrom since he came to this location. I have found him and his staff to be professional and thorough. The atmosphere is very pleasant. I always feel I have gotten the best care. Sincerely Sherry Savage

I have had many bad experiences at my old dentist office but those days are far behind me. Thanks to the lovely staff at Northwest Eugene Family Dental I have zero stress when I get me cleanings or any other procedure. Thank you Jenny for always making me feel comfortable and always doing a great job with my daughter and myself.